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Holiday Inn Brisbane

4.5 of 5
159 Roma Street, Brisbane, Queensland 4003, Australia
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Holiday Inn Brisbane
Ranked #25 of 150 hotels in Brisbane
4.0 of 5 stars 264 Reviews
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264 reviews from our community

What travellers say about this hotel
  • Roma Street(14)
  • Room service(9)
  • Train station(7)
  • Short walk(6)
  • Next morning(5)
  • Railway station(4)
  • Staff were friendly(4)
  • South bank(4)
  • Light sleeper(4)
  • Great value(4)
Traveller rating
    57
    120
    65
    20
    2
Only show reviews for Family (40) | Couples (86) | Business (73)
Date Rating
Halifax, Canada
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 18 May 2012

Nice hotel good size clean rooms, can be a bit noisy next to train station but great if doing the Sunlander walk straigh into the hotel. Buffet breakfast okay, had 2 other meals pretty average, but only stayed 2 nights, would stay again but only for 1 or 2 nights. More

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Sydney, Australia
Top Contributor
183 reviews 183 reviews
Reviews in 28 cities Reviews in 28 cities
938 helpful votes 938 helpful votes
5 of 5 stars Reviewed 15 May 2012
5
people found this review helpful

I have always stayed at this hotel when in Brisvegas, even long before it was a a Holiday Inn and was built as a travelodge above the then new transit centre for the 1988 World Expo.  What lovely rooms they are, ok not every room is Brilliant but its home, the bed is cosy, the airco keeps a lovely ambient... More

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DominicEgger, Hotel Operations Manager at Holiday Inn Brisbane, responded to this review
26 May 2012

Dear VangeInternational Thank you so much for your detailed feedback from a regular guest. Holiday Inn Brisbane strives on exceptional customer service and ensuring that all guests are comfortable during their stay. I am glad you highlight the continuous effort from our house keeping team and you enjoyed your dining experiences. We are glad you appreciate as well the refurbishment... More

Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 14 May 2012

Overall a good stay. Room was fantastic and comfortable with an obvious refresh undertaken. Unfortunately though, the staff let the property down. On check in I was not really welcomed, more just asked for my name and then when they discovered I was using a Priority Privilege voucher, just asked if I had the voucher. Was not acknowledged as a... More

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DominicEgger, Hotel Operations Manager at Holiday Inn Brisbane, responded to this review
26 May 2012

Dear stewnug Thank you for taking the time to provide us with your honest feedback, I shared you review in or customer service review meeting and we are continually looking to improve on our the guest experience at the hotel and your review allows us to work on the service and facilities of the hotel to ensure that these are... More

Sussex
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 13 May 2012

The Holiday Inn in Brisane has been recently updated and it shows. The rooms are all spacious, well equipped and very clean. We stayed for new year 2011/12 and were made to feel very welcome. The hotel is well located next to the railway station making travel from the airport very easy ( especially after 23 hours on a plane... More

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DominicEgger, Hotel Operations Manager at Holiday Inn Brisbane, responded to this review
26 May 2012

Dear Chestyblonde Thank you very much for choosing to stay at the Holiday Inn during your time in Brisbane. We appreciate your compliments on our features and facilities which we are very proud of. It is pleasing to hear that we exceeded as well your expectations with our arrival experience. Kind Regards Dominic More

Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 12 May 2012
1
person found this review helpful

The hotel is located within the Brisbane transit centre so it will be pretty convenient if you are use public transport I guess. I usually walk approx 10 minutes and will be in Queen street Mall which is the main pedestrian mall in central Brisbane. The rooms are spacious (corner king room) which also has a chaise lounge chair and... More

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DominicEgger, Hotel Operations Manager at Holiday Inn Brisbane, responded to this review
26 May 2012

Dear bxs29 We are glad you enjoyed the convenient city location and the generous footprint of our guest rooms. In reference to the cost of the internet, we constantly review the cost of broadband and Wi-Fi prices in our hotel. Around Australia, internet is still a very costly service to the hotel and we do hope that these costs will... More

Murray UT
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 7 May 2012

Like the physical hotel but paying $27 a day for internet on top of the hotel fee and another $28 something for parking is not what I was expecting. I stay in a fair number of hotels and this one didn't strike me as anything above normal and charged premiums for everything other than a pillow. I did like the... More

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DominicEgger, Hotel Operations Manager at Holiday Inn Brisbane, responded to this review
10 May 2012

Dear Jfamilyof8 We are glad to hear that you found value in our refurbished rooms, location and the staff interactions enjoyable. In reference to the cost of the internet, we constantly review the cost of broadband and Wi-Fi prices in our hotel. Around Australia, internet is still a very costly service to the hotel and we do hope that these... More

edinburgh
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 7 May 2012

I stayed at Holiday Inn at the end of April for one night while transiting in Brisbane. I travelled with my elderly grandmother and I was therefore carrying all our luggage through airports, hotels, trains on a short holiday in Australia. Quite frankly I was very tired when arriving at the hotel and taxi drivers in Brisbane dont seem all... More

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DominicEgger, Hotel Operations Manager at Holiday Inn Brisbane, responded to this review
9 May 2012

Dear ragged_ann Thank you for sharing your experience at the Holiday Inn Brisbane. It is great that our team exceeded your expectations with our service delivery. For the breakfast we only do a standard price of $19.50 for our tempting full breakfast buffet experience with pancake machine, chef’s egg the way you like it and fresh juice station besides the... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 May 2012

I spent two nights here on business last week - chosen because the Marriott's rooms were too expensive at the time. Central Brisbane hotels tend to fill up and prices reflect that. The Holiday Inn is handy to Roma Street railway station which means you can get to the hotel from the airport in about 35 minutes by train. This... More

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DominicEgger, Hotel Operations Manager at Holiday Inn Brisbane, responded to this review
9 May 2012

Dear LostKnights We very much appreciate your detailed and honest feedback on our hotel and that you enjoyed your short stay with us. As you highlight the handy location of the hotel, in close vicinity of the airport train, is a much liked feature of our guests. We pride ourselves of our team’s delivery on exceptional customer service and ensuring... More

perth, western australia
Senior Contributor
24 reviews 24 reviews
Reviews in 11 cities Reviews in 11 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 May 2012

Like the previous reviewer, we travelled to Brisbane for the A-Leage grand final and our choice of hotel was never in doubt. We had travelled to this hotel in Nov 2011 as a group and the same high standards of this hotel are still evident; clean, modern rooms, effecient staff (both front of house and cleaning) and great service. The... More

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See 3 more reviews by shed_gal for Brisbane
DominicEgger, Hotel Operations Manager at Holiday Inn Brisbane, responded to this review
9 May 2012

Dear shed-gal Thank you so much for taking the time to post feedback on your recent repeat visit to the Holiday Inn Brisbane! It was fantastic to hear that you found the hotel to be well-located and enjoyed our consistent clean, modern, spacious rooms and valued our team’s friendly service delivery. To add on with the Priority Club membership, it... More

Perth, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 28 April 2012

We travelled to Brisbane from Perth for a wedding. Found the hotel to be in a central location for our needs, the rooms were above average size and very clean. We will be definitely staying there again. Be prepared to pay for parking (expensive) eg. $28/day with ticket from hotel otherwise $73/day. We did have noisy neighbours but the hotel... More

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Additional Information about Holiday Inn Brisbane

  • Brisbane Holiday Inn
Address: 159 Roma Street, Brisbane, Queensland 4003, Australia
Price range (per night):* RM534 - 1,159

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