I stayed at the Park Regis in Cairns after a very sobering experience at another Cairns " resort" .I cannot speak highly enough of the service we recieved from desk staff,including upgrading us from a room to an apartment when normal rooms were not available due to damp carpet in the room we had booked (caused by an inattentive customer,not... More

Excellent location if you are going to the Cairns Convention Centre which I was. Clean modern rooms, friendly staff. Walking distance from everything. Will defenitely stay again. More

There's nothing fundamentally wrong with the Park Regis. The rooms are clean and comfortable, and the price isn't horrible. But, the front desk is at best passive and at worst actively unhelpful, all the while making the visit feel like an imposition on them. Coupled with an incredibly annoying habit of charging for EVERYTHING extra (another towel? $1.00. Water? $4.00),... More

Originally checking into an awful pre-booked hotel in Cairns - we were lucky enough to find the Park Regis. It was a GREAT value, the room was clean, updated and comfortable. My one complaint - our last evening we had to wake up at 3 AM and the room below us was VERY loud all night and reception closes in... More

Recently stayed here and could not fault the property. From booking to check out everything was handled in a friendly and efficient manner. The details for an after hours arrival were clear and precise. The street noise did carry at night, but when it came time to go to bed, the bedrooms were quiet and no street noise disturbed a... More

After reading the reviews on here I was really concerned about staying at this property however we had already booked the property at a good price and so decided to continue with our stay. We stayed in a two bedroom superior apartment which consisted of a one bedroom and a studio room with a common entrance foyer. We initially stayed... More

I stayed at the Park Regis while attending a conference at the nearby Convention Centre. The location could hardly have been better for this purpose. The rooms themselves were very comfortable, with excellent beds. I shared a two bedroom apartment with a colleague, and the privacy was excellent, with the second bedroom set up very much like a hotel room... More

I was disappointed with the hotel and I would not stay again. The room was in need of a good overhall, re-paint and the lounge suite and carpets had seen better days. I had to request the room be vacumed and the kitchen cleaned when i arrived as it had not been attended to. Also the toilet seat was up... More

Customer Service - not big at The Park Regis. It's just the basics, like not having enough keys for the "promoted free security garage". I booked this hotel because of the roof pool. No one mentioned that it was closed. So I change into my swimmers up to the top only to find out, that the pool area gets new... More