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Holiday Inn Cairns

4.5 of 5
121-123 The Esplanade & Florence St, Cairns, Queensland 4870, Australia
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Holiday Inn Cairns
Ranked #17 of 79 hotels in Cairns
4.0 of 5 stars 376 Reviews
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376 reviews from our community

What travellers say about this hotel
  • Tour Desk(29)
  • Great location(18)
  • Ocean view room(15)
  • Clean and comfortable(10)
  • Very nice(6)
  • Buffet breakfast(5)
  • Pool area(5)
  • King bed(5)
  • Good value(4)
  • Hotel staff(3)
Traveller rating
    102
    185
    59
    17
    13
Only show reviews for Family (65) | Couples (165) | Business (32)
Date Rating
Brisvegas!
Top Contributor
94 reviews 94 reviews
Reviews in 31 cities Reviews in 31 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW

I regularly travel to Cairns and have stayed here now for over 5 years. The hotel is within a short cab ride of the airport, 500m to the restaurants and night markets of the esplanade, a ten minute walk to Cairns largest shopping center (Cairns Central) and the marina area where the boats to the reef launch. The hotel it... More

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CHICAGO
Senior Contributor
35 reviews 35 reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 17 May 2012

We had a Ocean Front View Room on 5th floor...Enjoyed sitting on Balcony. The 5th-6th and 7th floors have the higher views. Room was Very Good... Bathroom was small but usable. the min Refrigerator was great for putting your own stock in., The rainforest and Fish in Atrium was attractive. Staff was Very helpful and pleasant. No free Wi-Fi but... More

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See 4 more reviews by CHICAGO049 for Cairns
Sydney Australia
Top Contributor
90 reviews 90 reviews
Reviews in 31 cities Reviews in 31 cities
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 14 May 2012
3
people found this review helpful

I reviewed this hotel some time ago and feel that an updated review is necessary. I previously gave the Holiday Inn a thumbs up for probably being the best hotel in Cairns for business-people. I endorse that. My experiemce this time was even better than the previous one. The General Manager goes out of his way to make guests feel... More

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See 2 more reviews by WellTravelledAussie2 for Cairns
Kate George, Manager at Holiday Inn Cairns, responded to this review
16 May 2012

Hello WellTravelledAussie2, Thank you for posting your feedback. I am so happy to see that we are consistently meeting your needs. Our Priority Club welcome drinks are a good way for us as a team to spend some more time with our valued guests. I always enjoy getting to know our guests better. We look forward to seeing you back... More

Toukley, Australia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 13 May 2012

Only had one night & arrived late. Was very disappointing to find absolutely no mini bar facilities in the room. Not even a bottle of water. U needed to call for it to be stocked, not what u feel like doing at 11pm at night. Next we went for breakfast arriving at 9.40 am 20mins before closing to find it... More

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Kate George, Manager at Holiday Inn Cairns, responded to this review
16 May 2012

Hello littlemyrtle, Thank you for your feedback. As Cairns has a strong leisure market, it was found that guests would prefer a mini bar fridge they could stock with their own goodies. Mini bar items are available 24hours through room service and can also be purchased from our bottle shop. I have passed your comments regarding breakfast on to our... More

Sydney, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 May 2012
1
person found this review helpful

We had a King Ocean View room on the 6th Floor overlooking Cairns Bay and the Coral Sea beyond. The room was large with a nice balcony but bathroom was a little small. Hotel was set in a rainforest atmosphere with nice bar and restaurants. In walking distance to the shops and marinas of Cairns The staff and managers were... More

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Kate George, Manager at Holiday Inn Cairns, responded to this review
16 May 2012

Hi Learnings, Thank you for posting your feedback. I'm glad you enjoyed you stay. I think the atmosphere of Cairns makes for great relaxing holidays. Please visit us again at Holiday Inn Cairns again soon. Kind Regards, Kate George Guest Experience Manager More

Sydney
Senior Contributor
42 reviews 42 reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 12 May 2012

I had a short one night stay at the hotel post a fishing trip. I was simply looking for a hotel that was conveniently located and which was reasonably seeing I was checking in in the evening and checking out at 4am! I managed to book the room on the internet at an amazing price. I didn't expect much but... More

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See 2 more reviews by klkh2002 for Cairns
Kate George, Manager at Holiday Inn Cairns, responded to this review
16 May 2012

Hi Kikh2002, I was glad to see you enjoyed your short but sweet stay with us. Please come and stay a little longer next time. Kind Regards, Kate George Guest Experience Manager More

Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 8 May 2012

This was my second stay at this hotel (First stay was a arrive late depart early type so couldn't really give any meaningful review). First of all I love the location along the esplanade and yet a little further away from the nightlife hustle and bustle nearer to the lagoon. Room was clean and comfortable if a little sterile. The... More

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Kate George, Manager at Holiday Inn Cairns, responded to this review
16 May 2012

Hello bxs29, Thank you for posting your comments. Feedback is very important and helps us make improvements. Please don't hesitate to contact me directly on the email below regarding anything for your upcoming stay. Thank you again for your feedback. Kind Regards, Kate George Guest Experience Manager dm2@holidayinncairns.com.au More

North Potomac, Maryland, United States
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 May 2012
1
person found this review helpful

I agree with Jan S's comments that the 4.5 rating is misleading. We had a lovely stay - very friendly staff, beautiful views, and a nice tropical feel with well kept gardens in the atrium. Conveniently located with bus stop right outside the door. Expect a 3.5 star hotel and you'll be very, very pleased. I would highly recommend this... More

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See 2 more reviews by Susan L for Cairns
Kate George, Manager at Holiday Inn Cairns, responded to this review
16 May 2012

Hello Susan L, Thank you for posting your feedback. I'm glad you enjoyed your stay with us. You most definitely got yourself a good deal. We hope to welcome you back again sometime. Kind Regards, Kate George Guest Experience Manager More

Surfers Paradise, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 May 2012
1
person found this review helpful

The location is fantastic on the northern end of the esplanade, so it is quiet yet walking distance to everything you could need. Our room was very clean, modern and comfortable, but a little small. We had a wonderful view from our room. 7th floor and ocean view balcony. Yes, water splashes on the floor when you take a shower... More

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Kate George, Manager at Holiday Inn Cairns, responded to this review
16 May 2012

Hi GCfamily, Thank you for choosing to stay at Holiday Inn Cairns on your recent trip to Cairns. I'm happy to see you enjoyed your stay with us. I would say we are in the perfect location to experience everything Cairns has to offer. We hope to welcome you back again soon. Kind Regards, Kate George Guest Experience Manager More

Alice Springs, Australia
Contributor
16 reviews 16 reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 May 2012
1
person found this review helpful

The hotel is well located and a block from the restaurant strip on the Esplanade, with a nice view of the Bay. The room was very clean and comfortable, but more like a capital city business hotel than a resort - only one arm chair, your partner will need to sit on the desk chair or on the bed. The... More

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Kate George, Manager at Holiday Inn Cairns, responded to this review
16 May 2012

Hello theheadland, Thank you for posting you feedback. I was glad to read you enjoyed your stay and that you found our facilities convenient. If you travel to Cairns again we would love to welcome you back. Kind Regards, Kate George Guest Experience Manager More

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Additional Information about Holiday Inn Cairns

  • Cairns Holiday Inn
Address: 121-123 The Esplanade & Florence St, Cairns, Queensland 4870, Australia
Price range (per night):* RM396 - 647

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