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Discovery Cairns

3.0 of 5
183-185 Lake Street, Cairns, Queensland 4870, Australia (Formerly Comfort Inn Club Crocodile)
Hotel amenities
Discovery Cairns
Ranked #26 of 70 hotels in Cairns
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114 reviews from our community

    Trip type
Traveller rating
    27
    43
    28
    7
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Date Rating
Guernsey, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 19 June 2013 NEW

Me and my boyfriend only stayed at his hotel for 3 nights but wished we had stayed longer was just amazing all the staff very very helpful and lovely , helped out a great deal with picking tours which really made our holiday . the restaurant attacked to the hotel was just perfect had the best meal in there! i... More

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Porto Alegre, RS, Brazil
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 19 June 2013 NEW

I stayed at Discovery in transit between Australia and Guam, but will definitely consider going back there for a longer stay. The place is well-located (don´t miss the glass-stained Creation Windows at the catholic Cathedral just a block away, they´re amazing!), and front desk/management is kind and helpful. Rooms are basic but clean and well-maintained. All things considered one of... More

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St. Asaph, United Kingdom
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 June 2013

Had a 4 Day package in Cairns and Discovery was my Hotel. I arrived on a late Flight and when I got to the Hotel at 22.30 hrs Reception was closed. Panic for a minute then noticed there was a message saying go to the Phone just at the side of reception and when speaking to someone at the other... More

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Heather-in-accounts, Operations Coordinator at Discovery Cairns, responded to this review
4 June 2013

Hello and thanks for writing a review. Yes it's always great when people can arrive during our office hours 6.30am to 8.00pm so we can greet them personally, but we understand this isn't always doable. We do have a night manager on site so he pops down if the lady on the phone can't assist or you have difficulties opening... More

SITTINGBOURNE
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 18 May 2013

We had a very good time in Cairns this April and this hotel played a big part. We have no qualms in recomending the hotel. it was a short distance away from the prom and about 15 mins into the center. We are pensioners and pensioners as I am informed complain a lot. At this time we would recomend this... More

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Heather-in-accounts, Operations Coordinator at Discovery Cairns, responded to this review
28 May 2013

Thanks for your review and great to see pensioners on line! Love your comment about pensioners complaining a lot; in my experience, they actually don’t complain much at all and are usually very happy and grateful. They often need extra assistance but that’s fine, two of us here are ex-nurses and are quite used to it, we try to be... More

Braunton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 17 May 2013

We stayed for 5 nigths. The staff were polite and friendly. It is a basic set up but the price reglects that. Overall the room was very good the only thing was that the bathroom floor needed a good srub it was quite dirty iam sure it was just a one off nobody is perfect

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Heather-in-accounts, Operations Coordinator at Discovery Cairns, responded to this review
28 May 2013

Hello there and thanks for your review. So glad you liked your stay and found us friendly; we try as we can. I will pass on your comments to our head housekeeper to keep an extra eye out on our bathroom floors; we do like to be as clean as possible. I recently persuaded our elderly handyman to get new... More

Brisbane, Australia
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 29 April 2013

Nice motel, about 15-20 minutes walking to the town centre but not a drama, especially when you walk along the beach. The room is clean and well-decorated. The bathroom is nice but the shower is a bit tricky. I turned on the hot tap to maximum and just a bit of the cold one unless you wanted to enjoy cool... More

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See 4 more reviews by Minh T for Cairns
Heather-in-accounts, Operations Coordinator at Discovery Cairns, responded to this review
7 May 2013

Hi Minh, thanks for your review and we’re glad you enjoyed your stay with us. We’ll check the shower out for sure. Bit of a worry having two great reviews for our Anthony, he’ll be hitting us up for a pay rise soon On a serious note, he really is a gem and has a great deal of information to... More

Brisbane, Australia
1 review
5 of 5 stars Reviewed 28 April 2013

We had the best time while in Cairns the thing that made it possible was the staff here Anthony and Heather you were an amazing help to us with booking our adventures for us and be so nice and friendly. I have no complaint about the accomodation except we didn't stay long enough. Very clean and comfortable no problems with... More

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Heather-in-accounts, Operations Coordinator at Discovery Cairns, responded to this review
7 May 2013

Hi Lori and Leanne; so nice to get your lovely review. I am so glad you enjoyed your stay with us so much (especially as fellow Queenslanders) and most importantly, Cairns as a destination. Glad our advice was helpful too – we spend our lives telling people where to go (literally) so it’s nice to get feedback. I will pass... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 12 April 2013 via mobile

Showered worked amazing for the first 2 days.for the last 4 days,the shower was only warm if you did not turn the cold water tap on and the head would only trip the hot water out in a small but annoying stream to drip.this description of the water flow is very accurate.i couldnt be bothered complaining.no desire too because i... More

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Heather-in-accounts, Operations Coordinator at Discovery Cairns, responded to this review
17 April 2013

Hello there Andrew; I’d like to encourage you (in a nice way of course) to be a little more ‘bothered’ in the future and complain if a genuine complaint is warranted. We have a full time handyman here at Discovery who would have been straight to your door to fix your water problems - please remember we clean the showers,... More

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Canberra, Australia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 April 2013

The really knowledgeable and helpful staff make it a terrific place to stay. My travel agent had booked some tours, but Anthony recommended a couple more which really made my holiday. There's plenty of room, aircon, two pools, very clean and tidy. Lan's Vietnamese restaurant is yummy.... try the prawn mince in lettuce leaves. A nice casual walk to the... More

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See 3 more reviews by cantbenowhere for Cairns
Heather-in-accounts, Operations Coordinator at Discovery Cairns, responded to this review
9 April 2013

Thanks for both taking the time to write a review and writing such a pleasant one at that - and we didn’t even have to pay you! Our little team has been together since Discovery was refurbished and reopened 7 years ago now. Anthony is a late ‘ring-in’ having only joined us six months ago but as a local yocal... More

Brooklyn, New York
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
Reviews in 33 cities Reviews in 33 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 April 2013

Compared to other places, this no-frills accommodation is in a safe area with comfortable beds, hot showers, and mini-fridge. It's walking distance (5 mins) to main Cairns downtown / esplanade tourist area. The reception is only open 8-8, but they make efficient arrangement to check-in or out after that time. 2 small pools as well. There is nothing particularly charming... More

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Heather-in-accounts, Operations Coordinator at Discovery Cairns, responded to this review
9 April 2013

Hello there and thanks for writing your review. I am glad you found us ‘what the doctor ordered’. Your bed must have been comfortable with a pleasant sleep in had by all - which is probably very lucky for you – as you missed either myself, Anthony or Martin dragging ourselves in to open reception at 6.30am as we do.... More

 
 
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Additional Information about Discovery Cairns

Also Known As:
Discovery Cairns Hotel Cairns
Discovery Cairns Hotel
Discovery Hotel Cairns
Cairns Discovery Hotel
Address: 183-185 Lake Street, Cairns, Queensland 4870, Australia (Formerly Comfort Inn Club Crocodile)
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar/Lounge Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #26 of 70 hotels in Cairns
Price range (per night): RM246 - 379
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Informal 2-story Inn designed to suggest atmosphere of the South Pacific. ... more   less 
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Discovery Cairns
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