This hotel is ideally located to the restaurants and bars of Cairns and is in a great location to the boats going out to the reef. We had a premium king room, on the 15th floor overlooking the harbour. Great room with its own balcony. As we also found out is that it overlooks the casino, on a Saturday and... More

The staff were very helpful and the service was excellent, though you expect that in a 5 star hotel. The room was spacious and very clean and the room service was great. The location is also really good as it is downtown close to the harbor and other attractions.The breakfast selection was also very good though on the expensive side.... More

Stayed here on business - function at Convention Centre. Happy with hotel. Impressive lobby. Has a real 5 star feel to it. Staff very attentive. Had a Premium King Harbour View room. Lovely room, massive, very clean. Pool area looked great, what a shame I didn't get time to use it!. TV system is a bit weird, takes forever to... More

Our stay at the Pullman was lovely and the service was by far the best we've had at any hotel - they even sent the concierge to meet us at the airport after we checked out to deliver our credit card to us, which we had left at reception when we were checking out! Even without this, the service was... More

The staff were very helpful. The breakfast and dinner we had were very impressive, (seafood buffet was excellent), very comfortable, great position, Only negative was, the TV system needs to be up graded. We will stay again.

This hotel is pretty much the definition of average, except that because it is in Australia you will pay $220+ a night to enjoy it. Pros: Location - Right downtown across from the casino and near most other Cairns attractions Cleanliness - Neat and well cleaned rooms Service - Everyone was friendly and accomodating Cons: Noise - My room at... More

We recently stayed at the Pullman International for business / pleasure. We spent three hours walking Cairns speaking with tour operators and helicopter charter companies trying to arrange a fly / cruise reef tour with no one, not even the helicopter operators able to get us a spot. We then phoned Jess at the Pullman tour desk and before we... More

The Hotel carpets in the hallways are looking very tired. The room was very average and the bed was not very comfortable and upon returning to the Hotel at 11.30pm I found that there was no hot water in the shower after contacting housekeeping I was informed that there was nothing that they could do and that we could move... More

We stayed here as part of a FNQ trip and attended a conference in Cairns. The hotel was chosen for it's proximity to the convention centre. On check in we requested a quiet room away from the lifts and so were given a room just around the corner from the lift and directly opposite the guest laundry. All we could... More