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Eclipse Port Douglas Hotel

36 Macrossan Street, Port Douglas, Queensland 4877 QLD, Australia (Formerly Port Central Motel)
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Eclipse Port Douglas Hotel
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11 reviews from our community

    Trip type
Traveller rating
    2
    4
    2
    2
    1
Date Rating
Perth
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 April 2013 via mobile

For a hotel to have no phone number is purely bad business. For the record, I never stayed here so don't know what their facilities are like. In their website it states they prefer email contact.... It should say it is ONLY email contact.! As a customer I couldn't discuss a booking with them... Are they scared to speak?!? I... More

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eclipseportdouglas, Owner at Eclipse Port Douglas Hotel, responded to this review
10 April 2013

Hi Carly Thank you for taking the time to provide feedback for your recent experience. Eclipse is a small motel which has off site management. This allows us to keep our costs all low as possible. Our office hours are 9am - 5pm your email was sent at 5:30 pm. Being in the hospitality industry your self you would be... More

gold coast
1 review
2 of 5 stars Reviewed 26 March 2013

Positives - Central, walking distance to pretty much everything you need. - Very clean. Negatives - The bathroom was so small you could hardly move, you needed to dry yourself in the shower itself. - There was nowhere to actully hang your towel up! and the rooms are only serviced once ever 4 days if you stay longer than that.... More

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eclipseportdouglas, Owner at Eclipse Port Douglas Hotel, responded to this review
10 April 2013

Hi SB Thank you for taking the time to review your recent stay with us. We were very happy to hear that we were able to provide 'very clean' central accommodation as thats we are advertised as. Eclipse is a small motel aimed at the budget traveller. Whilst we are not 5 star (advertised as 2 star) we do offer... More

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Helsinki
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 March 2013

I had booked Eclipse a while back and hadn't checked all the details before arriving, but I was really pleasantly surprised by everything at Eclipse! The room was clean and modern, bed was comfortable, the in-room iPad a great bonus (didn't remember this and was so pleased to be able to check things online from the comfort of my own... More

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Shropshire
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 January 2013

We stayed here the night before the eclipse so it was perfect to walk to the beach, 3 mins away. The room was lovely. We were at the very front and I was concerned it would be noisy through the night. Fortunately this was not the case and we slept very well. Air conditioner worked well but we turned it... More

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Cairns
Senior Contributor
49 reviews 49 reviews
29 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 25 November 2012

This hotel was very disappointing where to begin the bed ran around the room all night. The airconditioner took over an hour to cool the room down. And the final straw was there was complimentary tea and coffe and cups however there was no kettle to make a cuppa in the morning. As there are no staff on sight until... More

Was this review helpful? Yes 1
See 9 more reviews by Mollymoo_10 for Port Douglas
Whitianga
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 20 September 2012

We needed a place to base ourselves for our last day of our holiday in Port Douglas as our flight home left Cairns just before midnight and we had to check out of our other motel at 10am. The Eclipse was perfect, being able to check in at 11am, spend time at the beach and have a shower afterwards. We... More

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed 9 August 2012

Thankyou for such a great stay at your hotel. The service here is second to none, so helpful and very welcoming. We were able to check in early and were assisted with booking some excellent tours. Great room with a fantastic location. Gave us a hairdryer within minutes of us asking and were able to contact owner with any questions... More

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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 28 July 2012

I could not find a working contact number for this hotel, which is rather unsettling considering I just spent $700 to secure a room and haven't received my "room access code" that I need to check in! How can I get it if you have no working phone number?! Disgusted!

Was this review helpful? Yes 1
Cairns
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 28 July 2012

Up stairs in main street next to Rattle & Hum Bar/Rerstaurant. New refurb/very clean. No reservation desk/internet booking only, ring at phone provided on arrival to access key via coded key box. Collection of bedsits with ensuite and large wall mounted TV. Bed/mattress was poor (wire edges grabbed under knees when sitting on edge was a clue). Clean and cheap,... More

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Winnipeg, Canada
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 25 June 2009

This is a very basic motel. The location is fabulous, right on the main street a couple minutes walk from prime shopping and groceries (Coles) and walking distance to the beach and flagged swimming area. The room itself is the most basic possible, though everything did work and was clean. When I mentioned a faulty kettle they replaced it immediately.... More

Was this review helpful? Yes 1
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Additional Information about Eclipse Port Douglas Hotel

Address: 36 Macrossan Street, Port Douglas, Queensland 4877 QLD, Australia (Formerly Port Central Motel)
Region: Australia > Queensland > Port Douglas
Hotel Style:
Ranked #4 of 4 B&Bs / Inns in Port Douglas
Price range (per night): RM241 - 359
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Eclipse Port Douglas Hotel
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