We arrived at about 6:30 PM on the 5th April 2012, a very friendly staff was waiting for us at the reception with the check-in paper, room keys and garage remote. The check-in process was fast and easy. (Checking-out was swift as well) She was kind to allow us to wash down our rental car which was covered with bird... More

I’ve submitted reviews to trip advisor since around 2006 and as you will see from reading them I am by the most complementary. Praise where praise due in this difficult industry. However the Mandalay was something else… Five star it is not. As a result of the trip advisor reviews and photos we booked for a 12 night stay over... More

We took our American friends to Pt Douglas to show off our great country. Aussie friends recommended Mandalay and we couldn't have been more impressed. Staff are super friendly (as is Milo the wonder dog) and go out of their way to provide anything you may have forgotten or need to assist your stay. They also help with great local... More

Following the last minute cancellation of our first family holiday, to Fiji, I called the Mandalay Apartments to see if they could provide us with literally last minute accommodation. Bec answered my call and had us booked. Upon our arrival the next day, Bec was there to greet us and also for the remainder of our stay. The apartments were... More

We had a ground floor appartment, with our own patio area overlooking the larger of the two pools. As it was very quiet (cyclone season, though we had great weather) we virtually had the pool to ourselves. The two bed apartment was very spacious, clean and comfortable. In fact, it was beautiful. I did have to remind them that, as... More

The apartments were clean well furnished and quite luxurious. My wife loved it because there was a washing machine and dryer with washing powder provided, there was also tea and milk. When we arrived the receptionist was excellent and very helpful and throughout our stay the staff were great. The only niggle was that we were supposed to have a... More

We have just returned from our 3-night stay in a two-bedroom apartment at the Mandalay. Although a whirlwind trip we thoroughly enjoyed our stay and could not be happier about our apartment which was located right next door to the smaller pool in the complex (it felt like we had it all to ourselves). I would like to make a... More

The apartment was roomy, comfortable, air conditioned and ceiling fans, fitted out with all appliances, walking distance to the beach and main street. The balcony was a delightful place to sit and have breakfast. The pools and other amenities were great. The highlight was the front desk staff. Extremely pleasant and informative. A very big thank you to them for... More

I stayed in the Mandalay apartment with my family in October/November 2011. It is absolutely a wonderful vacation place. It is just 2 minutes away from the beach (unfortunately due to the trees there is no beach view but you can hear sound of waves) and ca 5-10 minutes walking from the main shopping alley of Port Douglas. We were... More