We were travelling to Port Douglas for Carnivale and booked somewhat late in the day meaning accommodation was somewhat scarce at that stage. Having read some of the reviews I thought well not what I would normally choose but it has the size (we are a family of 5) and it fits the budget. Well I am not sure what...
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Many thanks for taking the time to comment on you recent stay at Oaks Lagoons. It is wonderful to read that we were able to play a part in making your family holiday more memorable. We are glad you were able to enjoy your swimout apartment and able to take advantage of the BBQ’s. I will pass your feedback onto...
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This resort is a fav of my mothers and mine. Between us we have stayed here probably 10 times. For the price it's fantastic!! Must get a swim out, they really are worth it if you are after a relaxing holiday. However best if u have a car because it's not walking distance to the main street, and the bus...
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Many thanks for taking the time to comment on your recent stay at Oaks Lagoons. We are pleased to hear that you continue to be happy with our resort and able to enjoy the swimout rooms. We look forward to welcoming you and your mother back again soon.
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We spent 5 nights here. It is a long way from the town and restaurants, too far to walk. Apparently there is a shuttle bus that goes from the hotel next door, but we hired a car so I am not sure if there was a fee for this or how often it ran. Our room was clean but basic,...
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Thank you for taking the time to comment on your recent holiday at Oaks Lagoons. We apologise for the issues you experienced however we are pleased to hear that the Manager was able to rectify these for you. We hope to see you again in the future.
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Port Douglas is a fabulous place to visit. We have stayed at Oaks Lagoons three times, the most recent for 8 nights. We wouldn't hesitate to stay again as we feel that the property has a lot to offer guests. However there are a few things that could be improved. The property is relatively new. It has lovely swimming pools...
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Many thanks for taking the time to comment on your recent stay at Oaks Lagoons. It is pleasing to hear that on several occasions we are able to make your holidays to Port Douglas an enjoyable one. Please be assured I will pass your feedback in regards to your apartment not being serviced onto the Hotel Manager and Housekeeping Manager...
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This was our 9th and penultimate hotel on our east coast road trip before we embarked on our return journey to the UK but we still had a couple of trips planned including the barrier reef from Port Douglas. The staff were very helpful on our arrival and quickly got us booked in to our room. This included a spa...
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Thank you for taking the time to comment on your recent stay at Oaks Lagoons while on your East Coast road trip. It is wonderful to read that we were able to play a part in making your Great Barrier Reef adventure an enjoyable and memorable one and we look forward to welcoming you back again soon.
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A girl’s weekend in Port Douglas for a 50th Birthday was fantastic, cold in Sydney 15 to 20 Port Douglas 28 to 30 and sunny. Perfect recipe for a great weekend away with good friends.
Oaks lagoon swim out pool room number 20A and 20B for the 4 of us, couldn’t have asked for better. We were right at the...
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Thank you very much for your detailed review of Oaks Lagoons and Port Douglas. We are sure that future guests will find it very helpful. Oaks Hotels & Resorts hopes to accommodate you and your friends again in the future!
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As a last minute booking,(ie that morning) I must admit we were blinded a bit by the amazing amount of "lagoons" this hotel was offering, only to find it was in effect only two long pools divided into 3 sections each, which was a bit of a disappointment.
Followed by another when we realised how far out of town we...
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Many thanks for your review of Oaks Lagoons. We are happy to hear that your enjoyed the overall experience of your stay. Your suggestions for improvement have been passed onto the Hotel Manager and team.
We are disappointed to read that you were not satisfied with the location of Oaks Lagoons, however, we do hope to see you again at...
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Very friendly and most helpful staff, who arrange all our tours of the fabulous Port Douglas region. Great variety of room choice, we had a one bedroom deluxe apartment over looking the pools and garden, with our own private balcony. Not the closest place to town, and having no car, we however, use the good town bus service, from the...
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Thank you for taking the time to comment on your recent holiday at Oaks Lagoons. We are so pleased that you enjoyed your stay with us and found our resort to be pleasant. It is great to read that our staff were able to assist with booking your tour and I shall pass your positive feedback onto the Hotel Manager....
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Not the closest resort to the main action nor the beach, thare are other better and cheaper hotels in the area.
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Thank you for taking the time to share feedback regarding your recent stay with your family at Oaks Lagoons.
We do hope to have the chance to welcome you to another Oaks Hotels and Resorts property in the future.
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Apparently we had booked a package deal, but were not made aware of the inclusions.
Upon arrival found the reception staff very friendly but unfortunately the room left a bit to be desired. Dead bugs in the room and very musty, definitely in need of renovation or at the very least a good spruce up.
The swim out room was...
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Thank you for taking the time to share feedback on your recent stay at Oaks Lagoons.
Please accept our apologies that your time with us did not meet your expectations. There are several accommodation packages available at Oaks Lagoons, some include daily servicing and some include weekly servicing. Extra towels and amenities are however available at reception for a small...
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