We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 88 Surfers Paradise accommodations »

Imperial Surf Resort

80 The Esplanade, Surfers Paradise, Queensland 4217, Australia
Hotel amenities
Imperial Surf Resort
3.0 of 5 stars 47 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

47 reviews from our community

    Trip type
Traveller rating
    5
    11
    10
    6
    15
Date Rating
Sydney
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 29 April 2012

We booked this hotel because it comes under the same group as Mantra. The cost of this apartment was nearly the same as a Mantra and hence we assumed that the quality will be just as good. However, we were in for a great disappointment. The room was in a state of disrepair. The kickboard in the kitchen was eaten... More

Was this review helpful? Yes
Brisbane
1 review
4 of 5 stars Reviewed 14 April 2012

We had a 3 night stay in a two bedroom apartment on the 20th floor, apartment E with fantastic 180 degree views of ocean and hinterland not to mention the fantastic lights of Surfers Paradise by night. The apartment was older in style but very spacious and well maintained. The facilities were great and offered indoor as well as outdoor... More

Was this review helpful? Yes
Brisbane, Australia
Senior Contributor
46 reviews 46 reviews
Reviews in 20 cities Reviews in 20 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 8 April 2012

Room Type: One bedroom - Older style and spacious. Bathroom: Main and ensuite large but old fashion. Views: the best part of the unit, wraparound balcony with views to Coolangatta and the canals and hinterland. Pools: Heated and indoor with spas and steam rooms. Nice BBQ area, always clean. Overall impression: Dated unit with some updated appliances, we stayed on... More

Was this review helpful? Yes
Victoria, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 28 March 2012

My family and I stayed for 3 nights in a 2 bedroom appartment over Christmas/New Year. The accommodation was booked through a travel agent and what we encountered was beyond belief for the money paid. All walls and doors were grubby with either brown run stains or missing plaster. The fans were caked in grey dust and the lounge fan... More

Was this review helpful? Yes

Travellers are raving about these Surfers Paradise hotels

Surf Parade Resort
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d630479?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hilton Surfers Paradise Hotel & Residences
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1853238?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Oceana on Broadbeach
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d257894?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Surfers Paradise Marriott Resort & Spa
4 of 5 stars
Show Prices ABS:HotelCheckRates-d255671?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
QT Gold Coast
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d256747?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

Just checked in and this is nothing like the brochure promotes. The room is dirty, no hygiene seal on toilets, bottle tops in the couch, kitchen not stocked with complimentary items, hot plates rusted and kettle is black and dirty. Absolutely disgusted!!!! Reception unhelpful!!!! More

Was this review helpful? Yes
Margaret Merrilees, General Manager at Imperial Surf Resort, responded to this review
28 February 2012

Thank you for taking the time in providing feedback regarding your recent stay with us. We do appreciate your comments and for bringing them to our attention. We do apologise for any inconvenience caused during your stay. Due to the high standards required of our contract cleaning company, issues such as these are very rate occurrences. We have forwarded your... More

Hobart
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 January 2012
2
people found this review helpful

Stayed for 5 nights in a 2 Bedroom apartment. The views are great. Also, It is close to everything surfers have to offer, however for the price it is not good value. The interior is dated. It really needs a makeover. I've heard that some rooms are refurbished, but ours wasnt. The washing machine and dryer were really helpful, but... More

Was this review helpful? Yes
Margaret Merrilees, General Manager at Imperial Surf Resort, responded to this review
28 February 2012

Thank you for your time in addressing your concerns on trip advisor. We are disappointed that the apartment you were allocated was not one of our refurbished apartments. It is ongoing that we work with the Owners of units that have not been refurbished to do so, my apologies that we did not meet your expectations in this regard. We... More

Sydney
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 17 November 2011

Stayed for 3 nights on the 10th Nov 2011. I was very concerned after booking and paying for the accommodation before reading the reviews. This was a special trip with my unwell elderly mum. All my concerns with this hotel quickly disappeared the minute we arrived. The staff were very friendly and helpful. They even provided me with a hairdryer... More

Was this review helpful? Yes
Margaret Merrilees, General Manager at Imperial Surf Resort, responded to this review
28 February 2012

Thank you very much for the feedback you provided regarding your stay at Imperial Surf. We do appreciate your comments and look forward to welcoming you back on your next stay on the Gold Coast. Kind Regards, Margaret Merrilees. General Manager. More

Sydney, Australia
1 review
4 of 5 stars Reviewed 10 November 2011

Just came back from Surfers Paradise yesterday. Stayed in the Imperial Surf for five nights. Very happy with it. We had a two-bedroom with oceanview. Great location, easy walk to the shops and cafes but far enough to keep away from the noise. Beautiful and stunning view, clean rooms, and friendly staffs and services. We were actually a bit worried... More

Was this review helpful? Yes
Margaret Merrilees, General Manager at Imperial Surf Resort, responded to this review
28 February 2012

Thank you for taking the time to write a review of your stay at BreakFree Imperial Surf. We are pleased to hear that you enjoyed our Resort and the views. Yes it is great to be so close to shops, cafes and bus stops etc. Our Staff do look forward to welcoming you back on your next holiday on the... More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 30 October 2011
1
person found this review helpful

Very pleased after reading the reviews I was not quite sure what to expect. We stayed in 2 bedroom apartment level 7 during the October school holidays. It was very clean and we had no problems with our apartment. Staff were always friendly (when you seen them - in and out at theme parks). View from balcony was beautifull and... More

Was this review helpful? Yes
Margaret Merrilees, General Manager at Imperial Surf Resort, responded to this review
28 February 2012

Thanks for your feedback it is always good to be reassured by receiving constructive comments which help us to maintain and improve our standards as well as meet and exceed guest expectations. We look forward to welcoming you back in the future. Kind Regards Margaret Merrilees, General Manager More

Brisbane, Australia
Senior Contributor
27 reviews 27 reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 21 September 2011

We got a 2 bedroom apartment during the school holidays for $120 a night which was just fantastic value! It was clean and a little bit dated but perfectly adequate for us. Nice leather lounges and a huge tv with the kids channel so we were happy! The best thing was the location! Across the road for a patrolled section... More

Was this review helpful? Yes
See 3 more reviews by LJtravels71 for Surfers Paradise
Margaret Merrilees, Manager at Imperial Surf Resort, responded to this review
10 October 2011

Thank you very much for the feedback you provided regarding your stay with us at BrakFree Imperial Surf. We are pleased that you enjoyed your stay and the close proximity we are to the beach, shopping, resturants, and activites in Surfers Paradise. We look forward to welcoming you and your family to BreakFree Imperial Surf whe next holidaying on the... More

Travellers who viewed Imperial Surf Resort also viewed

Breakfree Peninsula
4.5 of 5 stars 165 Reviews
Surfers Paradise, Gold Coast
Show Prices ABS:HotelCheckRates-d282778?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Moorings on Cavill Avenue
4.5 of 5 stars 191 Reviews
Surfers Paradise, Gold Coast
Show Prices ABS:HotelCheckRates-d257343?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Breakfree Moroccan Resort
3 of 5 stars 72 Reviews
Surfers Paradise, Gold Coast
Show Prices ABS:HotelCheckRates-d572819?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 83 hotels in Surfers Paradise, ranked by popularity »

Been to Imperial Surf Resort? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Imperial Surf Resort

80 The Esplanade, Surfers Paradise, Queensland 4217, Australia
Price range (per night):* RM364 - 751

Owners: What's your side of the story?

If you own or manage Imperial Surf Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Imperial Surf Resort
Show the lowest price for this hotel (from our partners)
Show Prices