We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Surfers Paradise

4.5 of 5
2807 Gold Coast Hwy, Surfers Paradise, Queensland 4217, Australia (Formerly Parkroyal)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Crowne Plaza Surfers Paradise
Show the lowest price for this hotel*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Travelocity Expedia.com
and 8 more sites!
Traveller Reviews
Room Prices
Write a Review

286 reviews from our community

Traveller rating
    87
    133
    40
    18
    8
See reviews for
Families
53
 
Couples
107
 
Solo
22
 
Business
47
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
sydney
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 19 May 2013 NEW via mobile

Have stayed at this hotel 8 times previously and encountered minor hiccups. Upon check in I was told my details could not be found and had to resubmit again, disappointing to see no thorough search was done. Was allocated a room on the fourth floor, which is much lower than previous visits (always above 16). I asked to be moved... More

Was this review helpful? Yes
DavidMBrown, General Manager at Crowne Plaza Surfers Paradise, responded to this review
19 May 2013

Dear timgoul, I am very sorry to hear of the issues which you experienced upon check in during your recent stay with us. I can certainly understand your frustration with the lack of recognition after having stayed with us so many times in the past. I would be grateful for information on how you made your reservation so that I... More

australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 May 2013 via mobile

We first stayed at the Crowne Plaza in October, 2012 in a king sized room and when visiting the Gold Coast again last week we decided on a suite at the same place. The staff are courteous, the public areas are clean, the breakfast is good and if you have a car the free parking and location are excellent. We... More

Was this review helpful? Yes
DavidMBrown, General Manager at Crowne Plaza Surfers Paradise, responded to this review
7 May 2013

Dear aricatau, Many thanks for choosing to stay with us again and for your ongoing patronage of the hotel. I am very pleased to hear you enjoy our service and facilities but if you would care to email me the details of your stay I will then be able to address the condition of the bathroom which you stayed in.... More

Singapore
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
Reviews in 23 cities Reviews in 23 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 28 April 2013

We stayed at Crowne Plaza Surfers Paradise for 3N for a work trip. The hotel was located 25mins walk away from the main shopping area of Surfers Paradise and 10 mins walk to the beach. A 10 mins taxi ride to the main shopping area cost around AUD 15 - 19 one way. There is a small 24hrs convenience shop... More

Was this review helpful? Yes 1
DavidMBrown, General Manager at Crowne Plaza Surfers Paradise, responded to this review
7 May 2013

Dear summerdayss, Thank you for choosing to stay with us when you visited the Gold Coast recently and for sharing your comments accordingly. With regard to water in the rooms, I should point out that mains water from the tap on the Gold Coast is perfectly safe to drink and unlike some tropical destinations does not require to be boiled... More

Kuala Lumpur, Malaysia
Senior Contributor
46 reviews 46 reviews
41 hotel reviews
Reviews in 38 cities Reviews in 38 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 28 April 2013

We spent a few nights in this hotel and found it to be comfortable during our stay. Our room was big and had a view of the ocean from quite a distance. Room furniture was a bit dated. Claenliness was good in general. Breakfast buffet in the restaurant was very good with a wide variety of food, and there was... More

Was this review helpful? Yes
goldcoast QLD
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 28 April 2013

Crown Plaza as the best seafood buffett restaurant on the Gold Coast. The restaurant is called Four winds, it as a revolving restaurant that does a full 360 degree turn, so when you are eating you see all the differant views of the Gold coast, you can hardly feel that you are moving. The bugs and prawns are quite large... More

Was this review helpful? Yes 2
DavidMBrown, General Manager at Crowne Plaza Surfers Paradise, responded to this review
7 May 2013

Dear lindarobinson123, Many thanks for choosing to stay with us recently and for dining in our Four Winds 360 Restaurant - which is Queensland's only revolving restaurant. Thank you for sharing your detailed and accurate comments and I am pleased you found everything to your liking. We look forward to seeing you again soon! Many thanks once again. David Brown... More

New Delhi, India
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 27 April 2013

I stayed here for two nights in August 2012. I was travelling alone; but I never felt myself wanting for anything. The hotel was fully-equipped & my room, well provided for. Being a single woman traveller, I never felt unsafe in the hotel. I'd a superior twin room. The view from the room was of the town but being on... More

Was this review helpful? Yes 1
Victoria T, Public Relations Manager at Crowne Plaza Surfers Paradise, responded to this review
9 May 2013

Hello prpa, We're so glad to hear you enjoyed your stay with us here at Crowne Plaza Surfers Paradise and that our service was seamless for you. Thank you for taking the take to leave feedback for us, we appreciate you doing so and look forward to you staying with us again. Best wishes, Victoria Public Relations Manager More

Buderim, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 April 2013

The beds are very comfortable & the linen and pillows are lovely.We had a great sea view & the free parking is a bonus at surfers!The staff are friendly and the buffet breakfast(included in our room rate) is great- there is a juicer where you can make you own combination,this is real plus for the healthy eater & the poached... More

Was this review helpful? Yes
Victoria T, Public Relations Manager at Crowne Plaza Surfers Paradise, responded to this review
15 May 2013

Hi MaxJane, I would like to thank you so very much for taking the time to leave us with such lovely comments after your stay with us. We are a minority in offering free car-parking, so we're very happy you enjoyed it & took advantage of it. Looking forward to having you stay with us again. Many thanks, Victoria More

Surfers Paradise
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 23 April 2013

Having had many stays for many years, I have been remiss in not writing sooner. From the moment you receive your warm welcome as you walk through the door, things just keep getting better. The staff could not be more delightful, the attention to detail could not be greater and the property as a whole could not be more inviting.... More

Was this review helpful? Yes
DavidMBrown, General Manager at Crowne Plaza Surfers Paradise, responded to this review
7 May 2013

Dear Fozzie 747, Many thanks for sharing your comments with the TripAdvisor community at large - but more importantly thank you for your regular patronage of the hotel. I must also compliment you on the accuracy of your review with regard to the hotels location and facilities - funnily enough many other reviewers don't quite get this right and a... More

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 21 April 2013

Check in was slow with only 2 F/D staff,rooms are nice an spacious however was disappointed with the cleanliness of the bathroom looked liked a rushed clean.Breakfast was great even the coffee was good,so yes i may stay there again but what really peeves me about these big chains is the surcharge on using credit cards,minor $$ i know an... More

Was this review helpful? Yes
Peregian Beach
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 20 April 2013

Nothing spectacular about this hotel, the staff are fine and the coffee isn't bad but what I really like is that all the rooms are nice and big. They all have balconies with a couple of chairs and a side table and if you get a higher room the views are fantastic. The whole property is in need of a... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Surfers Paradise, responded to this review
6 May 2013

Dear Terri S, Thank you for taking the time to share your feedback about your recent stay with us. I am delighted you were satisfied with the rooms, service you received from our staff and the parking. Please accept my apologies for falling short of your expectations with the condition of our property. Your review will be used to consider... More

 
 
Crowne Plaza Surfers Paradise
Enter dates 1 night 2 nights
 
Moorings on Cavill Avenue
Great value on a similar hotel
Surfers Paradise, Gold Coast
4.5 of 5 stars 371 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Surfers Paradise
Luxury
Mantra Circle on Cavill
Mantra Circle on Cavill 4.0 of 5 stars 543 reviews
Good for business
Peppers Broadbeach
Peppers Broadbeach 5.0 of 5 stars 723 reviews
Near the beach
Viscount Towers on the Beach
Viscount Towers on the Beach 4.5 of 5 stars 64 reviews
Near the beach
Meriton Serviced Apartments - Broadbeach
Meriton Serviced Apartments - Br... 4.5 of 5 stars 852 reviews
Show Prices ABS:HotelCheckRates-d1173604?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1917082?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d606285?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1200639?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Surfers Paradise hotels
Moorings on Cavill Avenue 4.5 of 5 stars 371 reviews Surfers Paradise Marriott Resort... 4.5 of 5 stars 621 reviews QT Gold Coast 4.5 of 5 stars 720 reviews Crowne Plaza Hotel Gold Tower Su... 4.0 of 5 stars 165 reviews
Show Prices ABS:HotelCheckRates-d257343?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d255671?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d256747?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d640166?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 77 hotels in Surfers Paradise, ranked by popularity

Been to Crowne Plaza Surfers Paradise? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Crowne Plaza Surfers Paradise

Also Known As:
Crowne Plaza Surfers Paradise Hotel
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Address: 2807 Gold Coast Hwy, Surfers Paradise, Queensland 4217, Australia (Formerly Parkroyal)
Phone Number:
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotels in Surfers Paradise
#10 Luxury Hotels in Surfers Paradise
Price range (per night): RM449 - 835
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Crowne Plaza Surfers Paradise is set amongst lush tropical gardens. The heart of Surfers Paradise, Broadbeach, surf beaches, Jupiter s Casino and some of the best shopping in Queensland are all within walking distance of the hotel. Majority of rooms boast Pacific Ocean views and all have balconies. The hotel boasts two restaurants and two bars including Queensland s only revolving restaurant, Four Winds, 26 floors above the glittering Gold Coast. The hotel s conference facilities can accommodate from 10 to 550 people in a variety of styles. Hotel facilities include two swimming pools with hot spas and sundecks, tennis court, gymnasium and Day Spa. Crowne Plaza Surfers Paradise is your stepping off point for a host of recreational and entertainment activities that vary from theme parks to championship golf courses, international restaurants and non stop nightlife.Whether you're looking for fun and adventure or simply want to relax and soak up the sun that the Gold Coast is so famous for, you'll find it when you experience Crowne Plaza Surfers Paradise. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, IHG, Hotels.com, Cheap Tickets, Venere, Olotels, Priceline, Agoda and HotelsClick so you can book your Crowne Plaza Surfers Paradise reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Crowne Plaza Surfers Paradise, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Crowne Plaza Surfers Paradise
Show the lowest price for this hotel (from Booking.com, Travelocity, Expedia.com, and 8 more)
Enter dates 1 night 2 nights
Show Prices