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All 83 Surfers Paradise hotels »

Aloha Holiday Apartments

8 Tickett Street, Surfers Paradise, Queensland 4218, Australia
Hotel amenities
Aloha Holiday Apartments
3.5 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    3
    4
    4
    2
    6
Date Rating
Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 13 March 2012
1
person found this review helpful

I booked the Aloha apartments recently to celebrate my birthday with a weekend away. We arrived to the apartment smelling like bleach, so much so that we had to open all the doors and windows to flush the smell out. Sometime after we arrived back from having dinner that night we discovered Ants crawling around on the lounge room floor.... More

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Diane Heath, Manager at Aloha Holiday Apartments, responded to this review
16 March 2012

Please accept my apologies, in my response letter to your email I was addressing your comments and concerns and I can absolutely 100% assure you it was not intended to have any 'tone', nor would I want any guest to feel that I thought they were lying, I was just trying to point out that at BreakFree Aloha we have... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 9 January 2012

I have no complaints about this apartment. We stayed on the 10th floor for 4 nights with an amazing view! The rooms were well furnished and spacious. And the balcony was a decent size as well. The staff were amazing. We arrived mid morning and they had our room cleaned first from the previous guest so we could check in... More

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Diane Heath, Manager at Aloha Holiday Apartments, responded to this review
16 March 2012

Thank you for taking the time to review us on Trip Advisor, we are pleased and happy you enjoyed your stay at BreakFree Aloha and we look forward to welcoming you back. We appreciate your feedback. Diane Heath General Manager BreakFree Aloha More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 November 2011

Too dirty for words had to buy cleaning products before we would use bathrooms and kitchen couldn't hang our clothes until we cleaned all the hangers. Staff were not concerned at all just said will pass onto the cleaners. No aircon fans provided but so dusty and unclean we were too frightened to turn them on for fear they would... More

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Diane Heath, General Manager at Aloha Holiday Apartments, responded to this review
16 March 2012

We are disappointed and concerned that we failed to meet your expectations. Our housekeeping team have high standards and this has been a rare oversight on their part - we thank you for taking the time to review us on Trip Advisor, all reviews are taken seriously and are used to improve our service to guests, your feedback is very... More

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Brisbane, Queensland, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 October 2011
1
person found this review helpful

My partner and two of my friends stayed at Breakfree Ahola while we were down for the Gold Coast 600 in October 2011. The rooms were fantastic with brand new furniture and facilities. The rooms were spotless from top to bottom when we arrived and the views are amazing from the Balcony of our Two Bedroom Apartment. Very happy with... More

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Diane Heath, General Manager at Aloha Holiday Apartments, responded to this review
16 March 2012

Thank you for your review, we pride ourselves on our commitment to customer service and knowing what matters for our guests. Our housekeeping team have very high standards which can be felt and seen when walking into our apartments at BreakFree Aloha. We appreciate your feedback and are pleased you enjoyed your stay. We look forward to welcoming you back.... More

Christchurch, New Zealand
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 18 May 2011
1
person found this review helpful

we stayed here for 4 nights in march 2010, we booked a 2 brm apartment, & were surprised on arrival we were in the penthouse (topfloor), views were to die foor, that was the best part of our stay. the balcony was very narrow enough room for 3 people to sit(just), furnishings were very outdated, 2 single beds in 1... More

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Di Heath, Manager at Aloha Holiday Apartments, responded to this review
3 October 2011

We thank you for your review and agree that the views are to die for on the 15th floor, we are also pleased to advise the apartment you stayed in has been refurbished since your stay in 2010, unfortunately we can't do a lot about the size of the balconies but we would love to welcome you back so that... More

sydney
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 14 February 2011

Travelled with a friend.. We had a late check-in. Which wasn't very convenient but didnt really mind.. Was on the 9th floor, with a lovely view. I think it was the view that made it all seem good.. Waking up to ocean views.. Excellent location from main street Cavill Ave, beach & shops.. The service of staff was POOR. Not... More

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Di Heath, General Manager at Aloha Holiday Apartments, responded to this review
7 March 2011

Thank you for taking the time to provide feedback on our property. We do apologise that our service standards did not meet your expectations and have taken your comments on board. Your feedback is appreciated as we strive to meet customer satisfaction at every level. Diane Heath General Manager BreakFree Aloha More

Wellington, New Zealand
1 review
4 of 5 stars Reviewed 4 February 2011

My husband and I stayed at Aloha Apts with two young children in October 2010 and found it to be fantastic. Yes it is 3 star and is what we expected. Helpful and friendly staff. Best location ever. Few minutes to everything, bus stops, Cavill Ave, beach, park, restaurants and shops. Pool was great and even though it rained most... More

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Di Heath, General Manager at Aloha Holiday Apartments, responded to this review
7 March 2011

Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Kind regards, Diane Heath - General Manager More

Sweden
Senior Contributor
46 reviews 46 reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 5 October 2009
1
person found this review helpful

I stayed at Aloha for 6 months at one time, and I have to say I didn't find it as bad as some of these reviews claim it to be. I think there must be a great difference between different rooms (in terms of cleanliness, style etc). Our 2-room apt on the 9th floor was clean and not so run... More

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See 2 more reviews by arevan_1 for Surfers Paradise
Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 23 April 2009
1
person found this review helpful

It was a waste of our money where accommodation was concerned. The staff can be summed up as "unwilling", any requests were met with barely concealed tolerance and we were made to feel so uncomfortable when asking for anything eg why was the pool icy-cold when it was advertised as heated. One of the reasons why we chose Aloha was... More

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Sydney Australia
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 22 January 2009
3
people found this review helpful

Gawd what a nightmare. After a long day traveling from Sydney and being delayed (Onya Jetstar, but thats another story) we arrived at the hotel around 8pm on a Sunday night, to be greeted by a closed reception and a locked door. There was a sign saying the office closed at midday Sunday. At that point I thought we would... More

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Additional Information about Aloha Holiday Apartments

  • Aloha Holiday Apartments Hotel
Address: 8 Tickett Street, Surfers Paradise, Queensland 4218, Australia
Price range (per night):* RM298 - 864

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