Stayed in Feb as a last minute Wotif idea. Check in was quick, staff friendly with instructions and the room was lovely. No complaints here. A relaxing night away.
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- Crowne Plaza Surfers Paradise

Stayed in Feb as a last minute Wotif idea. Check in was quick, staff friendly with instructions and the room was lovely. No complaints here. A relaxing night away.
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stayed for a week over easter and found this hotel to be great! very large room, great balcony view over the beach and friendly staff. Location is right between Surfers paradise and broadbeach- which is perfect, about a 15min walk to broadbeach, and about 20mins(or a quick $8 cab ride) to cavill ave- the best part is there is a...
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I stayed here after clicking on a "mystery hotel". The hotel was lovely, clean and the food was delicious. But the one thing that stood out and what i always look for is the service received. From arrival to departure the Service i received from the staff of this hotel was outstanding, the staff went out of their way to...
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Thank you so much for taking time to post your review. I know some people believe it can be risky to book a 'mystery deal' as your actual hotel is not confirmed until after you have paid.
I'm very glad to hear we met your expectations and thank you for your very kind comments. We hope to see you again...
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Concierge and staff very friendly and helpful. Amenities were great, gym 2 pool areas and spa. I stayed in King Room with spa. Large room with great balcony view. A few streets back from the beach. Walking distance to beach and shops (about 10 mins walk to Caval Ave).
I purchase as a mystery room from lastminute.com. $145 per night...
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Many thanks for posting your feedback and I am very pleased to hear you enjoyed your stay. I hope we can be of service to you again next time you visit the Gold Coast.
David Brown
General Manager
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Stayed here for 1 night after clicking on a "mystery hotel". Great value for price! Room was lovely, brilliant views. Staff very friendly. Free parking in basement carpark. Internet access in the hotel room was at a cost though, which was disappointing.
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Whilst I appreciate you booked this hotel through a 'mystery deal', I am very pleased to hear that you enjoyed your stay.
Thank you for sharing your thoughts accordingly.
David Brown
General Manager
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When coming to the Gold Coast for just one night, this hotel that is one that is on my short list but maybe not next time. The hotel is looking a little tired and is need of a refurb.
Stayed in the "Gold Tower", the king-size bed was not uncomfortable but it was very bouncy and could feel every move...
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SharonW59,
Thank you for your recent stay, and providing feedback. I'm sorry that you did not completely enjoy your stay. We appreciate the candid feedback we receive and welcome any opportunity to improve. We hope to have the honor of serving you in the future.
Ben J
IHG Care
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I've unfortunately made the same mistake as other reviewers:
After shelling out $260 a night "deluxe" King spa room in a 5 star Hotel what we got for the money was terrible. This place is looking very old, tired, and frankly, i don't know how they can still be rated at 5*???? This was for our anniversary and i almost...
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Thank you for your review of your stay with us six months ago and I am very sorry that you encountered a number of issues during your stay. Please rest assured I will share your feedback with my team so that we can continue to do our utmost to satisfy all future guests who choose Crowne Plaza when they visit...
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My Husband and i both work 6 days a week and our only time/holidays away together consist of one night after we finish work on a Saturday.
I made our reservation on wotif.com, excitement filled us as we drove up the coast for our night away. We splashed out on our $260 a night "deluxe" King spa room in our...
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Many thanks for taking the time to post a review on your recent stay with us and I am very disappointed that we failed to meet your expectations on this occasion. Please accept my most sincere apologies for our shortcomings on this occasion. I would welcome further information on the date of your stay and the room number so that...
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The beauty is amazing and the service was second to none. Everything is huge.... The Bath, the room, the bed and me after I had 3 days of the food here. The most amazing thing there is the view. I would highly recommend a stay here.
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My wife and I stayed here for two nights over the Victorian Labour Day weekend. We had booked it as a 'Mystery Hotel' and were absolutely delighted with the place and the value for money.
I can understand that the location might not be perfect for everyone as it is half-way between Surfer's Paradise and Broadbeach but it's an easy...
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