Really disappointing - in fact checked in and then left within hours. Mould in the bedroom, fan in bedroom didn't work, fan in lounge room not connected properly so rocked badly when turned on. floor had sticky surface on it. common areas (stairwells etc) looked like they hadn't been cleaned in ages. Could go on and on. No reception at... More

I and 4 other friends booked the apartment through the internet - we were a bit concerned at some of the negative reviews we read before our trip. However, we were pleasantly surprised that the apartment was good value for what we paid. Also the Apartment was listed on the Gold Coast airport shuttle service which we had booked with... More

We discovered all these bad reviews a week before we were due to arrive so were cringing when we got there. We ended up staying in the block nearest the street, on the right. For a family of two adults and two young children it was a perfect base. The apartment and two rooms, two bathrooms, kitchen, lounge and balcony.... More

This place is the most disgusting and unclean place I have ever stayed in. The blinds in the apartment were covered in mould, the bathroom smelt like someone had urinated all over the floor. the whole place was very dirty and it looked like the floors had never been swept or mopped. When we spoke to the managers about the... More

This place's manager is very rude. I agree with other people's review. I really wonder why the property owner doesn't change the manager. If he or she keeps the rude managers here they will lose their customers. They think they own this place but we bloody pay to stay here. and blame all his fault to guests and want to... More

Bad hotel or resort what ever they call them self. Old male manger is cranky, not helpful at all, and makes you think he is doing you a favour by letting you stay in his over priced unclean rooms. Much better than this place of the gold coast so don't stay here! Tiny rooms, very old, dirty pool, bad service,... More

This is the worst place I have ever been to. It is filthy dirty, the service is absolutely terrible (should I say, there is no service) the rooms are all airconditioned....but to use the airconditioner, you need to pay $5.00 rental per day! Once you have run out of toilet paper, you need to pay $2.00 per roll after that.... More

After reading reviews on Trip Advisor after I had made a booking in a two bedroom apartment at Cascade Gardens I was almost dreading what would be awaiing us when we arrived. But I was very pleasantly surprised to find the apartment was very clean and functional with brand new remote control ceiling fans in the bedrooms. The decor inside... More

I work for a travel agency in New Zealand though I didn't book the Accommodation my step brother did online as he was paying for it he thought it was a good deal as the price was very reasonable for a weeks accommodation. We were in shock once we arrived it is the most disgusting place I have ever seen... More