Great pool and entertaining area with ping pong table, pool table, spa, sauna and tennis courts. Reception was very helpful in accommodating daily activities such as cab hire and general information. Looking forward to coming back next year! More

On arrival we were greeted with very friendly staff that were consistant throughout our entire stay, we were a large group and booked 3 apartments. Although each apartment differed in standards ie:furnishings etc the stay was comfortable apartments were very clean and the spacing was extremelly generious. Considering what we got and what we paid we felt like we got... More

I am writing this review to express huge disappointment with the Apartment offered and the service or lack of given to us at The Penthouses.We arrived at 5pm on 2nd January 2012,As no one on duty took key from box and headed for the 15th floor. What greeted us was a place so dirty and disgusting.!!The carpet was filthy and... More

We stayed at The Penthouses with our four children the apartments were incredibly spacious which meant we all had our space and with teenagers this was a huge bonus. The lady at reception was very helpful and was always more than happy to assist with our queries. She let us know the best theme park deals the best places to... More

This was our fourth trip to the Gold Coast and we had narrowed our accommodation choices down to 2 based on location, price and reviews. The Penthouses was one of them, but we had serious reservations about the place based on some reviews on this web site. So to be fair we contacted the managers direct, mentioned the reviews and... More

I have stayed at the Gold Coast/Broadbeach many times and this hotel is by far the best! The apartment was great with lots of space and light pouring in from all directions. We stayed in Room 9 which was perfect for our large family as the 3 bedrooms were very spacious as was the rest of the place. This is... More

We decided to spend this year's Christmas break on the Gold coast. We stayed with our extended family: Parents, Sister's family. The apartment that we stayed in was huge, although poorly designed (being about 30 years old, I think). We had a look at another Apartment which was open for inspection & it had been renovated...much more practical use of... More

Unfortunately Unit 9 did not match the photos on the website. The furnishings were very old and the equipment was mostly a mix match of unwanted items from somebody's home. The tiles on the floor were inground with dirt and the old cane furnishing looked like relics from a budget hotel. The staff were not very welcoming or freindly and... More

We booked this hotel room through the internet and were hoping for a nice place to stay for a week right on the beach. The pictures on the website looked good and the hotel stated it was 4 stars. We parted with our $3 000 for one week for a three room apartment and thought that at this price we... More