Really liked it here. Staff were very welcoming and friendly. The apartment was clean and comfortable. I especially liked the heavy window drapes. We stayed right over the restaurants in Palmer Street and although it was a very bust strip, once we pulled the drapes we didn't hear a thing. It also allowed us the luxury of a sleep in... More

Have stayed here before and prefer this over the Oaks on Palmer. New management have tidied te place up. Very courteous staff Rooms are very clean and well equipped. Stayed in a one bed apt. Nice and spacious. More

We just stayed here over Easter for 4 nights as we have family in Townsville. Mercure is now known as The Grand Townsville and is no longer an Accor hotel. This is something we didn't know until we checked in and realised the wrong room had been booked. However this was dealt with quickly and we were given the 2... More

Stayed at these apartments , for 3 nights mid week , Had a 1 bed apartment self contained , On 3 rd floor , Found them to be clean and fairly well equipped, No liquor in fridge due to new liquor laws. Easy walking distance to the ctr of town , cafes , heritage aged pubs and restaurants , round... More

The front desk girls were fabulous, always smiling and helpful. We stayed in a 1 bedroom apartment which was clean and well appointed. The room had a nice view across the city and also had a large Balcony to take in the view. The bathroom was modern and had a deep bath. Palmer St. would also have to have the... More