At HI airport transfer to hotel is fairly smooth, taken to the main Hotel to checkin and then in a golf buggy to room with our luggage. The renovated bungalow appeared clean and well presented, close to the pool and beach and pretty much walking distance to anywhere although there are scheduled shuttles which take you to most places on...
More
Hello KahylaNoosaHeads,
Thank you for sharing your review on Tripadvisor. I’d like to apologise for the lack of attention you received regarding your phone. As you expected, this problem should have been fixed for you immediately. I will be investigating what went wrong so that we don’t have another case where this happens. I’m also sorry if you were disturbed...
More
Magic resort with wonderful ambiance. confusing info given though as we were told that we had to eat breaky in the main hotel only on the last day did they tell us we could eat in the Sails restaurant.. Best thing we did was to get a buggy for the day. Shuttle buses run around the Island allday so easy...
More
Hi Rick,
I’m sorry that we didn’t make your breakfast dining options clear enough until your last day. Palm Bungalows guests are able to eat breakfast for free at the Reef View Hotel, Sails or the Wildlife park. The Pool Terrace at the Reef View Hotel is serves breakfast from 6am-10:30am and offers a great buffet and is the most...
More
stayed in hamilton for 3 nights in a palm bungalow absolutely loved it. the bungalow had
everyhing you needed.close to pool beach and places to eat. would thoroughly recomend a visit .
worth every penny
More
Stayed two nights in a renovated bungalow. The bungalow was clean and fresh. The front veranda was a pleasant place to sit. I had no problems with the accommodation, only the neighbours walking back to their bungalows late at night talking at the top of their voices. The noise seemed to travel easily through the walls. The food was nice...
More
Hi BrissyGirl00,
Thanks for taking the time to review Palm Bungalows. I’m happy to hear that you enjoyed your stay in the newly renovated Premium Bungalows. We’ve been getting very positive feedback about them from guests.
The beautiful thing about having your own kitchenette in your bungalow is that you are able to cook yourself. I was speaking to a...
More
We stayed 5 nights on Hamilton Island....busy on arrival at Airport and checking into Reef View Hotel. Took us a day "to find our bearings"....Resort is well served by free shuttle buses or people drive around in golf buggies....never seen so many!! Our bungalow was recently re-furbished and absolutely beautiful!....Very quiet and comfortable! We were 10 mins walk from Marina...
More
Dear Ian B,
Thank you very much for your brilliant review. I’m happy that you had such a great time staying in one of our Premium Bungalows and it’s great to hear that you were very active during your stay. There are so many activities and tours on Hamilton Island that it’s hard to get bored. The free watersports are...
More
We stayed in The Palm Bungalows and found it to be a nice little private retreat on this island. They are located centrally and provide easy access to all the amenities on the Cat's Beach part of the island as well as the main harbor on the west side.
You have your own little house and can set the A/C...
More
I just read all the recent reviews bagging out the Palm Bungalows... I can't speak for the unrenovated ones, but we stayed in a recently renovated bungalow and it was fantastic. The staff were more than friendly and helpful. It was everything we expected and more. As for the price... This is Hamilton Island... EVERYTHING is expensive. Get used to...
More
Check in was very straight forward. Picked up from the airport by the resort team and transferred the very short distance to the main hotel. Services were fab in the lobby, free wi-fi and comfortable places to chill if before the 2pm check in time. Also there is a lovely pool and Restraunt facilities if you wish to have food...
More
The bungalows are poorly equiped. Noisy airconditioning, phones do not work, no internet access, TV not connected, breakfast is a rip-off.
The Island management makes sure that the pleasure of a tourist dies not get in way of a profit.
More
Hello BruceLove,
I’d like to thank you for sharing your thoughts about your recent stay with the Tripadvisor community. I’m sorry that you had such an unsatisfactory experience.
All bungalows are required to be checked on arrival day by our housekeeping team to ensure they are working correctly but obviously we missed the mark here and i’m sorry for that....
More
What a disappointment when we checked into our Palm Bungalow on beautiful Hamilton Island. Our unit looked so tired and neglected! The drapes were torn, tattered and partly off the track; the window screens were loose; the sliding door fell off its track when we opened it; the air conditioner was old, noisy and inefficient. What a shame as the...
More
Dear LynneOttawa,
I want to thank you for taking the time to review Palm Bungalows. I apologise for the state of your particular bungalow – this is certainly not reflective of the standard that we aspire to and we have since repaired the sliding door and replaced the drapes on that particular bungalow. As you already mentioned, we have...
More
If you own or manage Palm Bungalows, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
224 Reviews
555 Reviews
259 Reviews
