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InterContinental Adelaide

5.0 of 5
North Terrace, Adelaide, South Australia 5000, Australia
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InterContinental Adelaide
Ranked #11 of 73 hotels in Adelaide
4.0 of 5 stars 253 Reviews
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253 reviews from our community

What travellers say about this hotel
  • Room service(18)
  • Buffet breakfast(14)
  • River view(11)
  • Very good(10)
  • Club lounge(9)
  • Star hotel(9)
  • Valet parking(6)
  • Swimming pool(6)
  • Credit card(6)
  • Great location(5)
Traveller rating
    87
    92
    46
    12
    16
Only show reviews for Family (19) | Couples (95) | Business (94)
Date Rating
adelaide
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 22 April 2012
1
person found this review helpful

Our stayed was disappointing. We were meeting family and friends for lunch at the hotel, only to be told that the restaurant was not open. We were not told at time of booking that the restaurant was closed, even though we had booked a table. We had to go aomewhere else for lunch. We had also booked a river view... More

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Rupert Diss, Director of Marketing and Guest Experience Champion at InterContinental Adelaide, responded to this review
23 April 2012

Dear Meribelle Thank you for your review and feedback regarding your experience of InterContinental Adelaide during your stay. We were disappointed your experience didn't live up to your expectations and your comments have been relayed to the Management Team for further detailed discussion. Our Riverside Restaurant is indeed closed for lunch during the week and we offer dining in the... More

Denpasar
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 17 April 2012

Stayed in this hotel last February. Everything was good, friendly & helpful staff, nice view to the river from the room. Only one little thing that bothered, the bed was sloppy. The rest are excellent More

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Rupert Diss, Director of Marketing and Guest Experience Champion at InterContinental Adelaide, responded to this review
23 April 2012

Dear Yuni F Thank you for your feedback and review regarding your 'great' stay at InterContinental Adelaide.. We were delighted you enjoyed your stay but were alarmed to hear you felt the bed was a little uncomfortable particularly as they are new and have all been purchased in the last 12 months. I have reported this to our Housekeeping Director... More

Port Augusta
1 review
5 of 5 stars Reviewed 9 April 2012

Spent Easter at the Intercontinental. Stayed in a King Club Room. Very happy with room. Was able to access Club Lounge which I thought was very nice. Club lounge has breakfast, afternoon tea and pre-dinner drinks and complimentary internet and wireless. Found staff to be helpful. More

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Perth, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 April 2012
2
people found this review helpful

Stayed here with m partner for 2 nights. We have been fortunate to stay in almost all the 5 star hotels in Adelaide, but this one has been our favourite and most memorable. Check-in was quick and easy with the service from one of the lovely girls at the desk. We went up to our assigned room and were very... More

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Rupert Diss, Director of Marketing and Guest Experience Champion at InterContinental Adelaide, responded to this review
11 April 2012

Dear JTPearse Thank you for choosing to stay at InterContinental Adelaide the team were delighted to receive such generous feedback from you and we were pleased you really enjoyed your stay. Your comments are a great motivator to all colleagues at the hotel who work tirelessly behind the scenes to deliver on our brand promise of Great Hotels - Guests... More

Adelaide
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 April 2012

Nice hotel, good location, needs bit of refurb. Checkin was quick but checkout took almost 20 mins on top of that concerige almost 30 mins to bring my vehicle from the car park. Best part was room service and buffet breakfast. Nice selection of fresh fruits and cold meats. Good value for money. Restaurant staff got us free complimentary sparkling... More

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Rupert Diss, Director of Marketing & Guest Experience Champion at InterContinental Adelaide, responded to this review
9 April 2012

Dear Pksk Thank you for staying with us at the InterContinental Adelaide and spending the time reporting back on your enjoyable stay with us. We were delighted you had a great experience overall and we apologise for the inconvenience you experienced on check out. This has been brought to the attention of the Management. We do sometimes have some minor... More

Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 April 2012

The room and hotel facilities generally were excellent. Nice views of the city, adjacent to convention center. Concierge service also good. However, the in-room Internet charges were 55 cents a minute (!) or about $30 per day. This forced me to use the advertised free internet service in the lobby, which in fact was very weak. Frequently I found better... More

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See 5 more reviews by pedro4440444 for Adelaide
Rupert Diss, Director of Marketing & Guest Experience Champion at InterContinental Adelaide, responded to this review
9 April 2012

Dear Pedro Thank you for staying at the InterContinental Adelaide and spending time reporting back on your experience. We value guest feedback of this nature and also appreciate your comments regarding Internet charges which are currently being reviewed Australia wide by IHG. We appreciate your high expectations of Internet usage coming from the USA and we are working hard to... More

Brisbane
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 29 March 2012

Fantastic Business hotel, by far the best in Adelaide. The odd shape of the hotel is a nice change from the usual.. Bed was awesome, i could has slept through check out. As expected, room was clean - spotless. The shower had a good pressure. The highling would be Shiki Tepenyaki - if you visit this hotel this is a... More

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Rupert Diss, Director of Marketing at InterContinental Adelaide, responded to this review
2 April 2012

Dear Agentxaus On behalf of all the colleagues at InterContinental Adelaide we would like to thank you for your kind comments during your most recent stay with us. We work tirelessly in the background to ensure that we deliver on our brand promise of Great Hotels - Guests Love. The devils in the detail for us and its very rewarding... More

Melbourne VIC
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 March 2012

I stayed for three nights over the final weekend of the Adelaide Festival. As a first time ambassador level guest I received one complimenary night, guaranteed upgrade to the next room level, 4PM checkout and free mineral water and fresh fruit and nuts on arrival. The quality of food drink and service in the executive club lounge was outstanding (WAY... More

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Rupert Diss, Director of Marketing at InterContinental Adelaide, responded to this review
2 April 2012

Dear DJStar Thank you for choosing InterContinental Adelaide for your most recent stay in Adelaide. On behalf of all the colleagues we would like to thank you for your positive feedback and kind comments regarding your enjoyable stay and welcome you to The Ambassador program. We are delighted to confirm that the property will be going through a complete renovation... More

Melbourne
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 March 2012
1
person found this review helpful

The challenge I have here is that I stay at the IC about 100 nights per year so I am after the comfort of a long term relationship rather than the flashy excitement of a one night stand (pardon the pun). Interestingly enough it took an email to the GM to get some attention to what I considered to be... More

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Melbourne AU
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 27 March 2012
1
person found this review helpful

We stayed in a club suite with our 6 month old baby. The location was great. Very central. The suite was spacious, clean and quiet. The club was nice and the staff were terrific. My only criticism with the hotel is that the interior, while very clean, is looking dated and really needs a post-1980s renovation. More

Was this review helpful? Yes
Rupert Diss, Director of Marketing at InterContinental Adelaide, responded to this review
2 April 2012

Dear Gwerdna On behalf of all the colleagues here at InterContinental Adelaide we would like to thank you for your positive and kind feedback during your most recent stay with us. We were delighted you enjoyed so many aspects during your stay. We also have pleasure in confirming that the property is going through a full renovation program during 2012... More

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Additional Information about InterContinental Adelaide

  • Adelaide Hyatt Regency
  • Hyatt Adelaide
  • Adelaide Hyatt
Address: North Terrace, Adelaide, South Australia 5000, Australia
Price range (per night):* RM559 - 1,200

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InterContinental Adelaide
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