I stayed here for 1 night on a business trip stopover having arrived slightly after 8pm. Check-in was fast and I was given a nice quiet corner room (looked equipped for handicapped / elderly access). Toiletries had a nice smell of lemongrass. As it was now autumn/winter I turned on the heater and there was a loud ticking sound every...
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Dear LynnBrisbane,
Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your business trip stopover with us and look forward to welcoming you back again soon.
Regards,
Tim Rees-Jones
General Manager
Mantra Hindmarsh Square
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Mantra Hindmarsh is an adequate and comfortable serviced apartment in the centre of Adelaide. I deliberately chose a place away from the main action on North Terrace as I was travelling with my parents and know that peace and quiet is what they appreciate on a short weekend trip! We had a park facing room on level one which had...
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Dear Rachpl,
Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon.
Regards,
Tim Rees-Jones
General Manager
Mantra Hindmarsh Square
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Good location, and close to shopping mall. Parking is way to expensive, door to second bedroom had no lock, no second bathroom. Everywhere else we have been when you ask to clean the room, they really clean it and everything is in tip top shape. Here we still had empty bottles left behind, towels which we dropped on floor as...
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Dear Jerry C,
Thank you for taking the time to provide feedback on your recent stay. I regret the shortcomings in service you have reported from housekeeping and our Executive Housekeeper will certainly address this with her staff. This is not up to our usual standard and I apologise for any disappointment you experienced during your stay. Also in regards...
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The Location is superb, just a short walk to Rundle Mall, restaurants and Bars.
The room was fantastic, very big, nice size bathroom and kitchenette.
Staff were very pleasant and very helpful.
Fantastic Bar and Cafe as part of the hotel just near reception.
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Dear eurostylin,
Thank you for taking the time to provide feedback on your recent stay. We are glad you had an enjoyable stay with us and look forward to welcoming you back again in the future.
Regards,
Tim Rees-Jones
General Manager
Mantra Hindmarsh Square
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we stay on the 3 floor 312 for 7 day's the room was very clean ,, the housekeeping very friendly and much better then the last time when i stay on the 7 floor .... this time they done my room so perfect but the most makes me happy was they folding my pyjama I LOVED IT THANKS GILS it...
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Dear maria k,
Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon.
Regards,
Tim Rees-Jones
General Manager
Mantra Hindmarsh Square
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Stayed here for 4 days in a one bedroom appartment at the back of the building. That means no view, but also less noise from the outside. The furniture is ok, not too comfortable. The working desk is small, the chair nor good for working. The kitchen is basic. The room is big but due to this not very cosy...
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Dear Guillaume01,
Thank you for taking the time to provide feedback on your recent stay. I am sorry you were disappointed with some aspects of your stay. I have shared your comments with the Managment Team at Hindmarsh Square so we can investigate these further and put in place any corrective action. Once again thank you for your feedback and...
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Stayed here many times and counter staff are very friendly. Nice and quiet room with everything you need. Enjoyed the fact I was not bothered all the time by housekeeping like other hotels.
Food is good as well. Recommended.
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Dear jeff e,
Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon.
Regards,
Tim Rees-Jones
General Manager
Mantra Hindmarsh Square
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TWO days in a row I have returned to find my room left open! Not just unlocked, open! Not acceptable. Five nights stay and our room still hasn't been vacuumed, daily we have had to ask for typical items to be replaced (washcloths, dish detergent, equal...) and no this can't be fixed by the offer of a chocolate or a...
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Dear MargieinOz,
Thank you for taking the time to provide feedback on your recent stay. I regret the shortcomings in service & security you have reported from housekeeping and our Executive Housekeeper will certainly address this with her staff. This is not up to our usual standard and I apologise for any disappointment you experienced during your stay. I also...
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I travel with work all the time, and there is no other place I would stay in Adelaide!!!
The staff are amazing and would do anything for you, the food is beautiful and the rooms are always spotless and comfortable
I highly recommend staying at the mantra on hindmarsh.
Many thanks
Stacey .
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Dear stacey020,
Thank you for taking the time to provide feedback on your recent stay. We are glad that you are able to feel at home at Mantra Hindmarsh Square while on your business trips. I'll be sure to share your review with our team and we look forward to welcoming you back home again soon.
Regards,
Tim Rees-Jones
General...
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I have stayed at this property multiple times and will visit again. The apartments are well set-up. The gym is small but functional. Main attraction is location in centre of Adelaide close to Rundle Street, easy walk to most places in city centre. Staff are friendly and helpful.
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Dear PerthLouiseW,
Thank you for taking the time to provide feedback on your recent stay. We are glad that you are continuing to enjoy your stay with us and we look forward to welcoming you back again soon.
Regards,
Tim Rees-Jones
General Manager
Mantra Hindmarsh Square
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