Hotel is situated right in the CBD of Melb. In Little Bourke St, Half a block from a good bottle shop, a block from excellent restaurants and has a Haighs Chocolate Shop at groud level - what more could you ask? Staff were helpful and friendly, room clean and good restaurant for breakfast. Most attractions in central Melb all within... More

The room is a bit crampish and so is the toilet. Not for holiday. would be okay for business trip, full meetings during the day and you just need to pass you night. Reasonable breakfast before your meeting.

I was worried prior to arriving how decent the hotel would be due to the last minute booking and very reasonable price tag. However was pleasantly suprised, decent room for the price, great location, comfortable bed and great shower!!! Only downsides are they are upgrading the lift so there can be a 2 to 4 minute wait for a lift... More

Excellent service in this very central and easy to find hotel. I had a lovely (if a little small) room, which was comfortable and clean. The breakfast buffet was spacious and very tasty, and the staff service impeccable and very helpful. My only complaint was one of access – there was only one elevator working, during the time I was... More

This hotel is in a great location. Easy to get to from public transport and by car It is clean however one of the lifts are being repaired. Taking a very long time. So request a bed as close to ground floor as possible. Stairs are far quicker than lift so don't want to have to climb too many. Also... More

We found this hotel good value and it was really convenient when the city sales were on. The only negative was the breakfast special price that I had printed on my booking was not given to me as I was an Accor member and apparently members had to pay the full price. It is interesting to note that you are... More

Another fantastic stay at the Mercure Welcome in Melbourne last weekend! As always the staff of friendly and efficient, not to mention eager to work out any wrinkles in your booking/keys/stay. The slight problem of lift availability on the weekend (1 out of 2 being out of service) was handled excellently and my meals, room, room servicing and check in... More

There was only 1 lift in service which meant you have to continually use the stairs - even with your bags and not good if you are on the 8th floor! The noise with doors continually banging was annoying and hard to sleep during the night - early morning. The rooms are so small as an Accor member I would... More

The Mercure Welcome is very conveniently located in the Melbourne CBD. It is close to number of city movie theaters, entertainment facilities and through the combined entry arrangement with other Mercure Grand, effectively has a Swanson Street tram stop outside the front door. It is only a short distance from Federation Square & Flinders Street railway station. Whilst the Mercure... More