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Grand Chancellor Melbourne Hotel Reviews, Melbourne

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Grand Chancellor Melbourne

4.0 of 5
131 Lonsdale St., Melbourne, Victoria 3000, Australia (Melbourne CBD)
Hotel amenities
Grand Chancellor Melbourne
73 traveller photos
Ranked #137 of 195 hotels in Melbourne
3.0 of 5 stars 328 Reviews
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Traveller Reviews
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328 reviews from our community

Traveller rating
    23
    79
    89
    77
    60
See reviews for
Families
18
 
Couples
140
 
Solo
35
 
Business
72
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Good Experience”
5 of 5 stars Reviewed 15 May 2013

A good location for my recent business trip to Melbourne. I paid a competetive price, was upgraded to a corner room that had nice views over the churches. Great stay and I couldn't fault it. I would stay here agsin.

Was this review helpful? Yes 1
hgcmelbourne, Manager at Grand Chancellor Melbourne, responded to this review
16 May 2013

Dear Dalty, Thank you for taking the time to write a review of your recent stay at Hotel Grand Chancellor Melbourne. I am glad to read that you enjoyed your time at the hotel, and found our recently refurbished Premier King Room to your satisfaction. We are very proud of how these rooms are presenting after their upgrade, and I... More

Canberra, Australia
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“In need of some TLC. Event staff outstanding.”
3 of 5 stars Reviewed 14 May 2013

I spent two days here to run a workshop for a client. The hotel in general is in desperate need of some TLC. The paint work in the hallways is scuffed and discolored from bags being dragged against it over many years. The room was adequate, though small, and you need to manoeuvre around the fittings and move things. It... More

Was this review helpful? Yes 1
See 3 more reviews by trib22 for Melbourne
hgcmelbourne, Manager at Grand Chancellor Melbourne, responded to this review
16 May 2013

Dear Trib22, Thank you for taking the time to provide a review of your recent stay at Hotel Grand Chancellor Melbourne. I am glad you enjoyed the service of the conference staff here at the hotel, and from your feedback in that regard I hope that your event was run smoothly and to plan. The Food & Beverage/Events staff at... More

Melbourne, Australia
1 review
“OK”
3 of 5 stars Reviewed 5 May 2013

Fantastic location and great pool - heated, with great views. However was not as happy with the staff - they were quite creepy. I was a lone female traveller and I'm not sure if I'd go there again. The paint job was also a bit dodgy...

Was this review helpful? Yes
hgcmelbourne, Manager at Grand Chancellor Melbourne, responded to this review
15 May 2013

Dear Lady Traveller, Thank you for taking the time to write a review of your recent stay at Hotel Grand Chancellor Melbourne. I am glad to read you enjoyed our recently refurbished rooftop swimming pool and found our location to be convenient. We feel that the hotel is one of the best located in the city of Melbourne. In regards... More

Pune
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
“Average Hotel, Great Location”
3 of 5 stars Reviewed 5 May 2013

This is an average hotel but located right in the city centre. The rooms are small with no views although a balcony is provided. Good toiletries provided. The staff is courteous, helpful and friendly.

Was this review helpful? Yes
See 3 more reviews by 9ABC49 for Melbourne
hgcmelbourne, Manager at Grand Chancellor Melbourne, responded to this review
15 May 2013

Dear 9ABC49, Thank you for taking the time to write a review of your recent stay at Hotel Grand Chancellor Melbourne. I am glad to read that you enjoyed the interactions with our staff and found the toiletries to be of a good standard. The views from some of our Chancellor and Executive Rooms are limited due to the proximity... More

1 review
“Hire some cleaners with eyes.”
3 of 5 stars Reviewed 2 May 2013 via mobile

Hotel staff are great and friendly. Room was small but Adequate. Balcony was a complete disgrace, you can see anyone else anywhere near there window and we had some random area at the same level full of cigarette butts and a LOT of broken glass. Clearly the balcony and that area have not been cleaned jn a long time! The... More

Was this review helpful? Yes
hgcmelbourne, Manager at Grand Chancellor Melbourne, responded to this review
13 May 2013

Dear Hatmancheese, Thank you for taking the time to write a review of your recent stay at Hotel Grand Chancellor Melbourne. I am glad to read that you have enjoyed the interactions with our staff, and that you appreciated the presentation of the room. I am however concerned as to your comments of the cleaning, especially on the room's balcony.... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
“Great budget CBD accommodation”
4 of 5 stars Reviewed 24 April 2013

Stayed for a night over the weekend. Really great location, very close to city etc. Rooms were nice and perfectly adequate - balcony was a plus also. Staff were friendly, efficient and helpful. Very happy given the low cost of the accommodation. Would highly recommend.

Was this review helpful? Yes
See 2 more reviews by jordy89 for Melbourne
hgcmelbourne, Manager at Grand Chancellor Melbourne, responded to this review
25 April 2013

Dear Jordy, Thank you for taking the time to write a review of your recent stay at Hotel Grand Chancellor Melbourne. I am glad to read that you enjoyed your stay at the hotel, and found the interactions with our staff to be friendly and pleasant. We hope to welcome you back to the hotel when you next choose to... More

Albury, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Good location...but”
2 of 5 stars Reviewed 20 April 2013

The location is great and you can get a really good deal but the hotel rooms are in need of an upgrade. The bathroom looked dirty, marks in the bath and on the floor. The room itself was very basic and had seen better days. The small balcony had an empty coke bottle half full of cigarette butts...it sat there... More

Was this review helpful? Yes 1
hgcmelbourne, Manager at Grand Chancellor Melbourne, responded to this review
22 April 2013

Dear Ms Howell, Thank you for taking the time to write a review of your recent stay at Hotel Grand Chancellor Melbourne. I am glad to read that you found our location to be convenient for your requirements and you found our pricing to be good value for money. In regards to the room requiring an upgrade, the refurbishment of... More

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Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Average Hotel in CBD”
3 of 5 stars Reviewed 18 April 2013

Can be good value as sometimes rooms at this hotel can be had at very reasonable rates. But the hotel is starting to look tired and there is certainly nothing grand about it. Breakfast is adequate but nothing special - however they do make nice runny fried eggs. Location very convenient to shopping and china town.

Was this review helpful? Yes
See 3 more reviews by Pierre_JB for Melbourne
hgcmelbourne, Manager at Grand Chancellor Melbourne, responded to this review
22 April 2013

Dear Pierre, Thank you for taking the time to write a review of your recent stay at Hotel Grand Chancellor Melbourne. I am glad to read that you find our hotel to be a good value proposition for when you come to Melbourne, and that you enjoy the eggs on our buffet! We are constantly reviewing the items on the... More

Somerset, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Great Location, Good Service”
4 of 5 stars Reviewed 9 April 2013

This hotel provides good value for money for nice, clean accommodation that is really close to Melbourne's theatres and Chinatown. The cleanliness is very good although the rooms are a little older and the decor is a bit dowdy. Beds are new, clean and comfortable with excellent linens. Good aircon, nice bathroom products. The fridges in the typical rooms are... More

Was this review helpful? Yes
hgcmelbourne, Manager at Grand Chancellor Melbourne, responded to this review
12 April 2013

Dear Bron, Thank you for taking the time to write a review of your recent stay at Hotel Grand Chancellor Melbourne. I am glad to read you enjoyed your stay at the hotel and appreciated our wonderful location. I am unsure as to the room in which you stayed, but all of our rooms are currently being refurbished and refreshed... More

Sydney
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Serves its purpose”
3 of 5 stars Reviewed 7 April 2013

When I travel for work I book the meeting rooms at the Hotel Grand Chancellor and I stay there too. The rooms are pretty standard, nothing fancy but the bed is comfy, bathroom is OK. A negative is that the AC is really loud, you must close the bathroom to drown out the noise. If breakfast isn't part of your... More

Was this review helpful? Yes
See 3 more reviews by Roxanne T for Melbourne
hgcmelbourne, Manager at Grand Chancellor Melbourne, responded to this review
17 April 2013

Dear Roxanne, Thank you for taking the time to write a review of your recent stay at Hotel Grand Chancellor Melbourne. I am glad to read that you feel our hotel is suitable for your needs as a corporate traveler, as the hotel has invested heavily in ensuring that our services and facilities are suitable for our corporate/business guests. I... More

 
 
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3.0 of 5 stars 328 reviews
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Additional Information about Grand Chancellor Melbourne

Also Known As:
Grand Chancellor Melbourne Hotel Melbourne
Grand Chancellor Melbourne Hotel
Grand Chancellor Hotel Melbourne
Melbourne Grand Chancellor Hotel
Address: 131 Lonsdale St., Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Business Centre Fitness Centre Restaurant Room Service Swimming Pool
Hotel Style:
#93 Luxury Hotels in Melbourne
Price range (per night): RM358 - 735
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Well-regarded Traditional 17-story Hotel in city center, near theaters, shopping & Chinatown. ... more   less 
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Grand Chancellor Melbourne
131 Lonsdale St.
Melbourne, Victoria 3000
Australia
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