on the 11th of march i booked a room to accomodate some friends visiting melbourne. naturally you want everything to be perfect and with poor customer service i have experienced at other hotels i had my concerns. but no worries here. the staff are a dream and made sure they were comfortable. rooms were clean.there is nothing to complain about... More

Stayed here late 2011 for leisure. The apartments are clean, spacious, check in was simple with friendly staff, its easy to find (even though its down a city laneway) and the security is excellent. A great view of Southbank, and overall, great value for city accomodation. Highly recommend for families, or groups travelling like us! More

My wife and I recently stayed in the annex apartments, and feel that they offer reasonable value for money in the city center, easy walk to tram stops and station, Having a kitchenette allows the preparation of a cheap breakfast and lite meal. The 1 brm apartment we were in was quite and spacious, they also offer free use of... More

I stayed in a 3 bedroom apartment on 18th floor with river views of Southgate. this room was something special. Very clean, modern and comfortable. 2 bathrooms, great lounge and huge dining area's. Friends and I planned to stay here, for the view, quick walk or tram to CBD, opposite the FREE city tram around CBD, close to Southbank, Aquarium,... More

It was good to arrive at these apartments for a very restful and comfortable stay. The Main bedroom had a TV in there and the 2nd room with 2 single beds. We stayed on the Eastern side and it was very quiet and peaceful even though we were in the city centre. The location was fantastic only a couple of... More

I stayed at these apartments for just 2 nights with my close friend on our 'degustation' trip to Melbourne. I wanted this place as it was close to everything and had two bedrooms with (what I thought was) two double beds. Unfortunately, despite everything else in the apartment being great, and the staff being very helpful, I discovered soon after... More

Avoid the terrible car park and park next door which is much cheaper. When we damaged our car getting out of the very tiny car park as there were no spots left we were blamed for having a big car and were told we should have parked next door. When we queried why we were not told this we were... More

This is a modern family friendly apartment Hotel. Staff are very helpful. Apartment was very spacious & clean. Amazing views of the city and river from room 1629. Stairs on entry, not great for prams or wheelchairs although there is a ramp in from the office carpark next door. A good idea to prearrange woolworths or coles homeshop to deliver... More

Dont'arrive earlier than check-in time! If you are lucky 12.00 maybe as late as 14.00. There is limited space to store bags if you arrive early. Book early for a car parking space and DON'T park on the streets nearby. The street meter parking has many limitations and the fine is AUD 61 ( yes they caught me!).You do not... More