My husband and I are both Royal Ambassadors which is a real treat. We have stayed here twice in the last month and a number of times previously. We love the ambience of the hotel. To our delight our stay a few weeks ago we were upgraded to the Iconic suite. Huge. We didn't want to leave!!The staff in the... More

I've stayed here twice now. I loved it the first time, impressive lobby, big room, good gym, nice pool and little touches like a weather forecast left on your bed in the evenings. My stay last night however was a bit more on the miss side. The room was TINY, without doubt the smallest I've ever stayed in in a... More

Feel like at Home in the nice rooms! Perfect location, excellent service, nice people everywhere in this hotel. perfect lounge for ambassadors. More

Really good hotel , room very nice . Facilities very good , nice pool and gym . All staff very friendly and efficient , one negative was the Buffett breakfast , fairly ordinary offering - expected much more of this standard hotel More

Went in for some drinks and some conversation at the bar with about 7 friends, having been usually accustomed to impeccable service and a formal yet relaxed atmosphere, we were shocked at what we found. Upon arrival, there was no warm reception nor a pleasant greeting, just a "you can sit down the back and i'll be over soon", as... More

We got a room for $295 on IHG's website and so given it was just a bit more than the Mercure and Hilton we decided to stay here as its close to Clifton's where our training course was held. This is a gorgeous hotel with very elegant interiors, superb staff an it was quiet and comfortable. More

The first thing that we noticed was the warm and efficient greeting by the reception staff. Check-in was completed in no time at all and our bags arrived in our room promptly. Each time we passed through the lobby and entrance foyer, staff acknowledged us like old friends. The rooms, whilst not big, are well laid out and very liveable.... More

Have stayed here twice now and love it! Will definitely return for parking, breaky and a 2pm Check out $295 fantastic deal! The rooms are so luxurious and comfortable. Walking through the hotel at night is spectacular, the lights are amazing. Staff are always friendly. And the breakfast is yummo! You couldn't be disappointed here. Only thing was both times... More

The hotel is a fusion of an historic Melbourne building and a modern structure combined in such a way to give a really pleasing setting. Rooms are centred around an open five storey atrium that gives an airy and pleasant ambience and creates a mood of quiet even in a busy hotel environment. The rooms are excellently appointed with all... More