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Quest Collins Street Central

4.0 of 5
182 Collins Street, Melbourne, Victoria 3000, Australia (Formerly "Oakford on Collins") (Melbourne CBD)
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Quest Collins Street Central
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68 reviews from our community

    Trip type
Traveller rating
    13
    34
    12
    5
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Date Rating
Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 of 5 stars Reviewed 1 May 2013

Great location close to Swanston St and walking distance to pubs, bars and restuarants. Rooms were a bit tired looking, however did the job. Staff were very friendly and helpful. Don't understand why hotels don't install exhaust fans or locks on bathroom doors. Overall a decent place.

Was this review helpful? Yes
Kayla S, Manager at Quest Collins Street Central, responded to this review
2 May 2013

Hi Crackers13, Thank you for the great review on your recent stay, particularly in regards to our location and the friendly and helpful staff. Hopefully we have the chance to welcome you back in the near future. Kind Regards Kayla Smyth Property Manager More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 21 April 2013

Just spent a night with friends at Quest. Great location, warm, comfy beds...lovely young lady at reception when we checked in. BUT not impressed with the 4am 'music/noise' wake up call!!! No one at reception at this time, so head under the pillow...didn't help....noise still going when we checked out at 9 am. Ask the girl on reception, she didn't... More

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Kayla S, Manager at Quest Collins Street Central, responded to this review
2 May 2013

Hi Colleen, Thank you for taking the time to provide feedback on your recent stay with Quest Collins Street Central. I am sorry to hear that you had a disturbed sleep and in future please feel free to call the emergency line as this is what this service is for. This is certainly not a standard situation in Collins Street... More

Dargaville, Northland, New Zealand
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 27 March 2013

Great space. separate large bedroom, well furnished and comfortable. Missed th entrance on first pass but it was where they said it was. Friendly, efficient and helpful check in staff. A great location for a City visit!

Was this review helpful? Yes 1
Kayla S, Manager at Quest Collins Street Central, responded to this review
1 April 2013

Hi Jack, We appreciate you taking time to provide us with the feedback on your recent stay and am glad to hear you had such a pleasant stay. We would to particularly thank you for the great feedback on the staff and the space in the apartment and will be sure to pass on the great feedback to all staff.... More

Mildura
2 reviews
4 of 5 stars Reviewed 20 February 2013 via mobile

Glad I knew where I was going because this wasn't the easiest place to find. Fast and friendly check in, great 1 br apartment. Only criticism is the rather high step up into the bathroom - a bit dangerous after the complimentary bottle of bubbly! A bit of noise, but that doesn't really bother me. Excellent location, wish I was... More

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Kayla S, Manager at Quest Collins Street Central, responded to this review
21 February 2013

Dear Margo, Thank you for your great feedback from your recent stay particularly the fast anf friendly checkin and location. We hope to have the opportunity to see you in the near future and hopefully for a couple of nights next time! Kind Regards Kayla Smyth Property manager More

London
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 12 February 2013

Quest Central on Collins Street was booked on my behalf, so I didn't do any research before arriving at the accommodation. On arriving off a flight from the Middle East at midnight, the front door of Quest Central was locked, as was the reception desk. On the door there was a sign saying to call a specific number out of... More

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See 8 more reviews by kathwilseyLondon for Melbourne
Kayla S, Manager at Quest Collins Street Central, responded to this review
13 February 2013

Hi Kath, Thank you for taking the time to provide feedback on your recent stay. We try to contact all guests staying with us at least a week provider to their arrival to confirm that they will be in before 11pm and/or make alternative arrangements if they aren't and I'm sorry that we were unable to assist with this as... More

Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 30 January 2013

We stayed with friends so we were situated in 2 x 1 bedroom units connected by a door which we could close when we wanted. The units were very clean and well appointed. Certainly not luxurious, no view and the reception area had me nervous but it was all we needed for a busy few days. I would stay there... More

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Kayla S, Manager at Quest Collins Street Central, responded to this review
5 February 2013

Hi Woozal27, Thank you for taking the time to provide feedback on your recent stay particularly in regards to the facilities and amenities in the room. We hope to have the opportunity to accommodate you in the future and hear more about your next stay. Kind regards Kayla Smyth Property Manager More

Sydney, Australia
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 30 December 2012

Spent 4 nights between Xmas and New Year at Quest Collins Street Central and really happy with this accommodation. Central location is a key. Yes, it was not easy to find the place, because the arrangement - just one entrance door, very small lobby and rooms at the back - is typical for such type of accommodation in Paris, Munich,... More

Was this review helpful? Yes 1
See 6 more reviews by Alex B for Melbourne
QuestCollinsSt, Manager at Quest Collins Street Central, responded to this review
1 January 2013

Hi Alex B, Thank you for your great feedback on our location and services. We are glad to hear that you have enjoyed your Christmas and New Year break here in Melbourne! We take note of your feedback on carparking arrangements. Just a few months ago, we have reviewed this and found that the other affiliated parking around the area... More

Melbourne, Australia
1 review
1 of 5 stars Reviewed 12 December 2012

When I first booked this place, a friend warned me that she'd been there before and foumd the rooms poor and the staff rude. Naturally I was concerned by this but pressed on regardless hoping that was a one off experience. As it turned out, I found the staff quite lovely, and while I'd describe the room as the lower... More

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Kayla S, Manager at Quest Collins Street Central, responded to this review
13 December 2012

Dear Robert M, Firstly I would like to thank you for taking the time to provide us with your feedback on your recent experience and apologise that you did not enjoy your experience with Quest Collins Street Central. Thank you for your feedback on the staff and I will ensure to pass this on to all team members. I have... More

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Adelaide, South Australia
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 11 December 2012

I was on a business trip and needed somewhere central that was not too poky as I had a fair bit of work to do in the room during the day. Whilst the reception area is a little small, dark and not very inviting the reception staff were very friendly and helpful. There is one slow lift. The rooms are... More

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See 2 more reviews by aussieAl_61 for Melbourne
Kayla S, Manager at Quest Collins Street Central, responded to this review
13 December 2012

Dear aussieAl_61, Thank you for the feedback on your recent stay. I would particularly like to thank you for the feedback on our facilities and location. In regards to your suggestion on the TV's I thought you may like to know now that we have updated the IPTV that offers up to 535 TV/Radio channels we are in the process... More

Australia
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 December 2012

Excellent central location in the city close to transport and shops etc, at a reasonable price. There is only one elevator, so waiting times can often be long. Our only problems with our room were that the TV in the lounge had limited channels available, with only two of the main free to air stations available, however the TV in... More

Was this review helpful? Yes 1
Kayla S, Manager at Quest Collins Street Central, responded to this review
10 December 2012

Hi Foxtrot10, Thank you for providing us the positive feedback on your stay with us. We appreciate all feedback and the opportunity to improve. Firstly I would like to apologise for not having all TV stations available in the lounge room as I am unsure why this would be the case however we are currently installing IPTV with will allow... More

 
 
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Additional Information about Quest Collins Street Central

Also Known As:
Quest Collins Street Central Hotel
Quest Collins Street Central Hotel Melbourne
Address: 182 Collins Street, Melbourne, Victoria 3000, Australia (Formerly "Oakford on Collins")
Region: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Business Centre Fitness Centre Restaurant
Hotel Style:
Ranked #36 of 108 Speciality lodging in Melbourne
Price range (per night): RM537 - 1,023
Hotel Class:4 star (4*)
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Quest Collins Street Central
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