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All 101 Melbourne accommodations »

Quest Fairfax House

392 Little Collins St., Melbourne, Victoria 3000, Australia
Hotel amenities
Quest Fairfax House
3.0 of 5 stars 60 Reviews
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60 reviews from our community

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Date Rating
Swan Hill, Australia
1 review
4 of 5 stars Reviewed 9 May 2012

Stayed in a 3 bedroom apartment with two other couples! Room was great and very affordable!! great location as its right in the city and walking distance from everywhere! very nice service and a lovely stay overall! will certainly be back. More

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Gosford, Australia
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 May 2012
1
person found this review helpful

My partner and I stayed here for 3 nights and got a great deal on wotif of $134 a night for a studio apartment. We needed a place with cooking facilities and these apartments have a full kitchen - gas cooktop with 4 burners and oven, big fridge and cooking utensils. We like to go to the fresh food markets... More

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See 5 more reviews by Abi2005 for Melbourne
Sydney
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 May 2012
2
people found this review helpful

I stayed in a studio apartment at Fairfax for a business trip for 3 nights and was pleasantly surprised. Work required me to find a room in Melbourne CBD on late notice. Most of the places which were walking distance from Collins were fully booked so I took the plunge and braved some of the reviews on here and stayed... More

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Sydney
Senior Contributor
32 reviews 32 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 19 April 2012

The Quest is in a great location and has kind staff, but that's about it. The apt showed a lot of wear. Bulbs out, water damaged walls, lack of kitchen equipment, noisy area, thin walls... If I were to stay there again, I would do it at a discount rate. I wouldn't want to pay full cost. Overall, I was... More

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Kalaru, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 31 March 2012
1
person found this review helpful

I think this year was the eighth time we have stayed at Fairfax House. Say something doesn't it. The appartments are very spacious, well appointed and very clean, the staff very friendly and attentive. We have been at the front and rear of the building and noise has been apparent at times but no real issue. The location is fantastic... More

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Gayana Nanayakkara, Front Office Manager at Quest Fairfax House, responded to this review
4 April 2012

We really appreciate your recent feedback. I am glad to hear that you enjoy your stay with us. We certainly value our repeat customers and let us serve you on your next visits to make it more comfortable. More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 March 2012
1
person found this review helpful

I stayed hear over New Years eve with 3 other mates in a 2 bedroom apartment with a balcony. It was perfect for what we needed and the balcony was Amazing to have, great location for site seeing and going out. Service was Perfect, and the room was very clean. Will be definitely back to stay hear again in the... More

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Gayana Nanayakkara, Front Office Manager at Quest Fairfax House, responded to this review
4 April 2012

Thank you for your positive feedback. We are pleased to hear that we were able to provide you a comfortable stay and great service. We certainly take a pride in our customer service and quality services. Hope to see you in near future. More

Adelaide, Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

Our family of 5 stayed at fairfax house recently for 5 nights in the 3 bedroom penthouse in the 2nd building. Location is great, very central and as we were going to the tennis it was convenient and easy to all attractions. We had contacted the hotel before with our concerns about noise and cleanliness, the past reviews of the... More

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Gayana Nanayakkara, Front Office Manager at Quest Fairfax House, responded to this review
4 April 2012

Thank you for your recent review of our Service Apartments. Please accept our sincerely apology for not meeting your standard. I do understand that the noise factor is one of the major issues that we have and we are under the process of double glazing our apartments. We certainly take a note of our maintenance issues and pass in to... More

Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 12 January 2012
3
people found this review helpful

I stayed at Quest Fairfax House very recently and i honestly could not have ask for better. Some friends and i stayed in a 3 bedroom apartment and it was very, very large. It is very hard to find large apartments in the city but Fairfax was perfect. The room was clean and the staff were very helpful with directions... More

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Gayana Nanayakkara, Front Office Manager at Quest Fairfax House, responded to this review
4 April 2012

Thank you for your possitive feedback. It was great to hear that you had a comfortable stay at Quest Fairfax House. Thank you for the possitive comments about our lovely staff and will pass it on to the relevant departments. We take a great pride in offering personalized service and quality accomdations. We are looking forward to hear from you. More

Napier, New Zealand
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 December 2011
3
people found this review helpful

We stayed here four nights, since this was the first time we were in Melbourne it was great to be in the center of the city, with all attractions handy to reach by taking the free tram or free bus both stopping walking distance from the Quest. The Apartment was clean and quiet during the night. The Receptionist was very... More

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See 3 more reviews by Ruben S for Melbourne
Gayana Nanayakkara, Front Office Manager at Quest Fairfax House, responded to this review
13 April 2012

I am glad to hear that you enjoyed your stay with us. I strongly agreed that our location based on the city centre which is handy. We certainly appreciate your positive feedback from the hotel prospective and certainly will pass to the relevant departments. We do take a pride in our customer service and we work hard to deliver better... More

Singapore, Singapore
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 28 November 2011
2
people found this review helpful

Stayed in a one room apartment last week. The location is great as you are actually near everything and anything... However, being in the heart of everything means that I have had to bear with the noise that occurs nightly and worse on fri & sat nights. There's an entertainment venue nearby on Queens Street and people start to queue... More

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See 3 more reviews by samuelp82 for Melbourne
Gayana Nanayakkara, Front Office Manager at Quest Fairfax House, responded to this review
2 April 2012

Thank you for your feedback. About the Noise, We are on the process of installing double glazed windows and hopefully this will reduce the problem. With the security purpose we do have an onsite management staff to look after any security issues and i can assure that the apartments are safe at any given time. I will Definitely look in... More

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Additional Information about Quest Fairfax House

392 Little Collins St., Melbourne, Victoria 3000, Australia
Price range (per night):* RM449 - 1,068

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