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Quest Fairfax House

392 Little Collins St., Melbourne, Victoria 3000, Australia (Melbourne CBD)
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Quest Fairfax House
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90 reviews from our community

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Date Rating
Perth, Australia
1 review
4 of 5 stars Reviewed 2 May 2013

Recently stayed 5 nights. 3 couples 50+. Got upgrades to the penthouse suite. This was huge. Lift opened straight into the lounge room. Felt like we were in a hollywood movie. Staff were helpful. Location excellent. Only reason not given a five star rating is because of the noise. There were a couple of nightclubs in close proximity, so we... More

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Ben W, Business Development Executive at Quest Fairfax House, responded to this review
6 May 2013

Hi Mitso29, Thank you for your great feedback on our location and services. We are glad to hear that you have enjoyed your Weekend get away with us We look forward to welcoming you back next year! Regards Ben Business Development Executive More

Sydney
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 May 2013

Situated in little collins street, this hotel is perfectly positioned for exploring Melbourne CBD! The apartments are well appointed, very big and the beds were GREAT! Very well priced for what and where it is. The lift is a little temperamental but does the job. Staff were great - very friendly. All round I'd stay there again in a flash!

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See 3 more reviews by Matthew B for Melbourne
Ben W, Business Development Executive at Quest Fairfax House, responded to this review
6 May 2013

Hi Matthew, We appreciate you taking time to provide us with the feedback on your recent stay and am glad to hear you had such a pleasant stay. We would to particularly thank you for the great feedback on the staff and the space in the apartment and will be sure to pass on the great feedback to all staff.... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 24 April 2013

We were very generously upgraded to a 1 bedroom apartment, as I had stayed at the Fairfax previously. The apartment was spacious, clean and had everything we needed. Fully equipped kitchen, although we ate out all the time. Bathroom has a laundry, washing machine and dryer. I love the location, everything is within walking distance. Or if you don't feel... More

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Ben W, Business Development Executive at Quest Fairfax House, responded to this review
25 April 2013

Hi Lilly3883, I would like to take this time to personally thank you for staying with us at Quest Fairfax House on your recent trip to Melbourne and taking your time to share your experiance. I completly agree we are so central to everything that you require when on holidays, We pride ourselves highly on our service, location and the... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 8 April 2013

Stayed 9 nights, The apartment is well laid out, spacious and comfortable. Equipped for a long stay with all equipment working well, though cannot run washing machine and dryer at the same time, which is OK, once you know. Resetting the trip switch on the extension lead does require imagination and some dexterity. Arrived on Good Friday to a notice... More

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Ben W, Business Development Executive at Quest Fairfax House, responded to this review
12 April 2013

Thank you for taking the time to review Quest Fairfax House. Thank you for your feedback on your recent stay at Quest Fairfax House, by receiving your feedback we are able to grow and exceed the guest expectations when travelling. I acknowledge noise is a problem due to our Central CBD location and we understand this. We advise all guests... More

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Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 April 2013

I stayed for a weekend in March 13 in their studio room as it was close to where i needed to go. Location was perfect. I love little Collins st and it was only a very short stroll away to the bourke st mall, swanston st, the little cafes and other attractions in Melb central. The room was interesting. It... More

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See 2 more reviews by Nniicckkmm for Melbourne
Ben W, Business Development Executive at Quest Fairfax House, responded to this review
3 April 2013

Hi Nniicckkmm, As you can appreciate Quest Fairfax House is an older property and this is part of our charm with our large and spacious apartments, and we thank you for your feedback on your recent stay at Quest Fairfax House, by receiving your feedback we are able to grow and exceed the guest expectations when travelling. We are currently... More

Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 14 March 2013

We booked a 3 bedroom apartment direct with the property after an on line search. The receptionist was very helpful and we felt comfortable with the arrangements,.The property was rated 4 star. After clearing reception we went to the room ( 6 people) we found the bedrooms were not configured as requested/ not enough toweling,soap etc for 6 people /... More

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Ben W, Business Development Executive at Quest Fairfax House, responded to this review
18 March 2013

Hi 8pints, Thank you for taking the time to post a review about your recent stay with Quest Fairfax House both the positive and negative of your stay. The issues regarding the bathroom and lighting has been raised with our Maintenance team and has since been rectified, we have also requested for all of our housekeeping team to advise us... More

Sydney, Australia
1 review
4 of 5 stars Reviewed 25 February 2013

Great place to stay for the weekend or longer! We stayed in a two bedroom, two bathroom, two level apartment on level 5 which was spacious and had high ceilings. Upon booking the room I had specifically requested one which would have reduced traffic noise from outside. Some noise still filtered through to one of the bedrooms with the balcony... More

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Ben W, Business Development Executive at Quest Fairfax House, responded to this review
27 February 2013

Hi Crayyy, Thank you for taking the time to provide feedback on your recent stay. We are happy to hear you enjoyed your stay and thank you for the feedback on the location and facilities at the property. We hope that we are given the opportunity to welcome you back to Quest Fairfax House and hear more about your next... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 12 February 2013

I read some of the reviews, and was a little reluctant to stay at first but I did and I can say that although the rooms are spacious and colourful. It does feel a little tired, but after a while, what hotel doesn't? This property is so well located for anyone travelling to Melbourne city. Staff are great!!! Give it... More

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Ben W, Business Development Executive at Quest Fairfax House, responded to this review
28 February 2013

Thank you for your feedback on your recent stay at Quest Fairfax House. We appreciate the time you took to complete the information. I am happy that we provided you with accommodation that met your needs for your trip to Melbourne. We pride ourselves on our service, location and the relationships we build with our valued guests. Please feel free... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 February 2013

shared an apartment with family and had a great time at the tennis, movies, restaurants and shopping. we enjoyed an upgrade on arrival. Close to everything we required and we found some new restaurants close by. It was very noisy the first morning with bins being emptied close by. the apartment could do with a reno but serviced our needs... More

Was this review helpful? Yes 1
Ben W, Business Development Executive at Quest Fairfax House, responded to this review
7 February 2013

Hi DeeluxeRiverspa, Thank you for taking the time to provide your valued feedback for your recent stay with us and im glad you enjoyed your break while in Melbourne. We look forward to welcoming yourself again next year. Regards Ben Business Development Executive More

Sydney, Australia
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 February 2013

We have stay in a number of Melbourne hotels however, this hotel has a lot against it than postives. The hotel is out of date and in need of great repair 1. Electrical fitting handing out of the walls 2. Creaking floor boards 3. Dripping taps 4. Some light fitting don't work 5. Shower head loose and the list goes... More

Was this review helpful? Yes
Ben W, Business Development Executive at Quest Fairfax House, responded to this review
27 February 2013

Thank you for taking the time to post a review about your recent stay with Quest Fairfax House both the positive and negative. I am glad to hear you were happy with the service received from our reception team and will ensure to pass on your kind words. If you would like to discuss this further please dont hesitate to... More

 
 
Quest Fairfax House
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Melbourne, Victoria
4.5 of 5 stars 333 Reviews
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Additional Information about Quest Fairfax House

Also Known As:
Quest Fairfax House Hotel Melbourne
Quest Fairfax House Hotel
Address: 392 Little Collins St., Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Kitchenette Suites
Hotel Style:
Ranked #56 of 108 Speciality lodging in Melbourne
Price range (per night): RM434 - 723
Official Description (provided by the hotel):
It's rare to find accommodation in the heart of city with an abundance of space. Quest Fairfax House has this and more. Built in the old Fairfax Publishing House, the environment is gracious and stylish. A range of studio, one, two and three bedroom apartments are offered and suit the business or leisure traveler alike. Right in the heart of Melbourne on Little Collins Street, Quest Fairfax House is your home base with the city's business, shopping and legal precincts, and the Melbourne Aquarium, Crown Casino, Federation Square and the Melbourne Exhibition and Convention Centre on your doorstep. ... more   less 
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Quest Fairfax House
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