I just wanted to write a quick review on the service I received over the phone when making a booking at the Westin. Amber was the name provided on the other end of the line and I have to commend her on her service. She was lovely and patient in answering my questions regarding the different rooms and valet parking,... More

The hotel's location is very convenient to Melbourne's CBD, business, shopping and restaurant scene. The staff make you feel very comfortable. The rooms are great as are the beds and bathrooms. Resulting in a very good night's sleep and feeling of being very well rested from the stay at the Westin. More

I spent 24.00 in Melbourne for Business. This hotel is centrally located in Business surroundings. Hotel care for guest is good, even perfect. I could let my luggages at the concierge for a full day @ the office + enjoy a shower before Overnight Flight to SIngapore. No extra cost, Concierge was friendly and dedicated. Sounds one of the great... More

We have stayed regularly in Melbourne over the past few months and always at a different hotel, usually based upon the "package" they have available. The Westin was the best one. Right from the time we drove up the service was excellent. Our room was a great size, with a huge bathroom (and separate bath). It seemed to have all... More

Room: spacious but was given low floor, view was not interesting at all, bathroom was spacious too. Lobby: not so impressive, very simple and small. Dining: very small and not much of variety for asian/vegetarian choices for breakfast. Kitchen staffs were very polite and helpful. Reception: Polite but not entertaining our request for early check in, or late checkout. Always... More

Very well located. Service was great other than in the lobby lounge where it was on and off. The breakfast was of high quality though compact. Lobby had a really good feel on a rainy day. The pool area and spa however felt very very cold. The stripped back design was not executed well enough. It is obvious that this... More

The Westin in Melbourne consistently delivers great service, clean rooms and very attentative staff. I have stayed there many times over the past few years and love it. The rooms are spacious and well appointed. The staff are very polite and extremely helpful. The hotel is very well located - with the town square on one side and the beautiful... More

Stayed here for business, first time to the hotel. Had a great stay, was impressed from check in to departure. Spacious well appointed rooms, great attention to guests needs. Great service, I'll certainly be back. More

We originally came from Melb. and every time we visit we always wanted to stay in town. This time we did and it was so very enjoyable. We loved everything about Westin. The service was excellent, the bathroom was nice and big, the bed (heavenly!), the location, the restaurant where breakfast is served is in the treetops and has a... More