rooms were old, badly need refurbishment. stains on carpet and light switch in bathroom was broken. requested king bed and got a twin room with two single beds pushed together. requested a 5am wake up call - was not done, we are lucky we set our alarm or we would have missed our 7am flight. upsides - about a 1...
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Thank you for offering some feedback on your recent stay with us. We were happy to read that the location and some services were to your expectation and with some disappointment at reading some other areas where we let you down. My apologies that you did not recieve your call, I have addressed this with the department responsible, however this...
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Hotel is well located close to the MCG and Rod Laver arena. Rooms are spacious and have adjoining rooms for famalies wanting two seperate bedrooms but behind 1 external door
Bathrooms and some of the fittings are getting a bit tired and need some renovation.
Request rooms away from railway line which can be a little noisy for people not...
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Thank you for sharing your feedback on your recent stay with us. The Team & I were really pleased to read your honest views.
We have also identified some areas of improvement and are currently working our way through these as our constant focus.
We look forward to welcoming you back to Mantra on Jolimont soon.
Best regards,
Kara Francis...
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Service was great - The staff are terrific! The room was clean and nice, I really liked staying here the only thing I can complain about is the noise that comes from the trains but it's not too bad. It's walking distance to tram stop and it's not that far from the CBD.
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Thank you for posting your comments on your recent stay with us. I was delighted to read that we were able to show you great service and that the property offered you a comfortable place to stay at an affordable price.
We look forward to your return when next you are in Melbourne.
Best regards,
Kara Francis
Hotel Manager
Mantra...
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It's a basic hotel that is a little away from the cbd but accessible by tram or longish walk. They were real nice to us by giving us a very early check in. The beds were comfortable but the shower had no soap holder and a bit noisy next to team line. It was cheap
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Thank you for posting your feedback on your recent stay with us. We were pleased to hear that the property was able to accommodate your requirements for your stay in Melbourne and hope to see you back throughout 2012.
Best regards,
Kara Francis
Hotel Manager
Mantra on Jolimont
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Chose hotel for it's close location to tennis centre for Australian Open. I was quoted over the phone a price of $22 per night to park the car, but when I got there was told it was $25. The room had pretty average air-conditioning, but if you want a sauna, just step out into the hallway, as the hallways have...
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Thank you for porting your review of your stay in January 2012. I refer directly to some of the issues throughout your stay and am happy to advise that since your stay in January, we have improved many areas.
The Hotel is now recieving all digital stations and this upgrade has now rectified the screen view issue you note.
All...
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the property doesnt disclose costs to guests, the staff are rude. There is no courtesy or consideration for customers.
The rooms are very old, noisy with trains rattling passed the windows, The rooms are inferior quality and overpriced and you can do far better for your money with other hotels in the area.
The desk and table were badly scratched...
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Thank you for posting comments on your recent stay at Mantra on Jolimont.
I acknowledge your review relating to your accommodations and as mentioned within the room as well as on this site, you will note we are currently upgrading these areas. We believe that the rates are currently in line with the standard of the product and that we...
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I stayed here for 3 weeks on business and have to say it one of the worst apartment stays I've ever had. We were working at the Arena across the road so from that point of view it was convenient and close walking distance to Rod Laver, the stadium and Hisence Arena. So first of all the rooms, they were...
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Thank you for posting your recent feedback on Mantra on Jolimont. I was disappointed to hear your comments relating to the product, however pleased you found our Team accommodating and worth a mention.
The property is currently undergoing some improvements, however given the logistics of the plans these need to be done over time. We are aware of the need...
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My husband and I stayed at Mantra on Jolimont with the purpose of seeing Roxette at Rod Laver Arena and choosing accommodation that was within walking distance to the venue. We made the booking a fair way in advance and received a phone call from the Mantra on the day advising that the hotel had double booked and would we...
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Thank you for sharing your recent stay on this website. I was pleased to hear your honest, constructive comments and that overall, you feel that the property is a good value product in a great location for many sporting and entertainment events.
We look forward to welcoming you back throughout 2012!
Best regards,
Kara Francis
Hotel Manager
Mantra on Jolimont
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This will be quick. The Mantra on Jolimont is right next to the MCG and across the train lines from Rod Laver Arena etc. The hotel used to be called the Saville. Rooms are becoming dated. The studio rooms are poorly outfitted with only a mini bar and microwave. The rooms on the train line side are very noisy. Trains...
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Thank you for posting your feedback on your recent stay with us. I apologise that the location was not suited to your needs or expectations. It is dissapointing that we cannot accommodate everyones needs, although everyone is different and is affected by different things, we do of course endeavour to make everyone comfortable.
I apologise on this occasion, for you,...
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In Melbourne for a concert at Rod Laver Arena, we needed somewhere close for an overnight stay. Having stayed at this hotel some 13 years ago (not sure if it was a Mantra then), I had no hesitation to do so again. We wre pleasently surprised at the size of the room, although as some others have stated, the age...
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Thank you for posting your comments on your recent stay with us at Mantra on Jolimont.
I was pleased that we provided a comfortable place from which to base yourself whilst in Melbourne and look forward to being able to provide you with our service when you are next in town.
Best regards,
Kara Francis
Hotel Manager
Mantra on Jolimont
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