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All 200 Melbourne hotels »

Crown Promenade Hotel

4.5 of 5
8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Hotel amenities
Special offer
Relax at Crown Promenade
Crown Promenade Hotel
Ranked #23 of 200 hotels in Melbourne
4.0 of 5 stars 383 Reviews
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383 reviews from our community

What travellers say about this hotel
  • Very comfortable(10)
  • Room service(10)
  • Good size(7)
  • Great view(5)
  • Swimming pool(4)
  • First impressions(4)
  • Ceiling window(4)
  • Quite expensive(3)
  • Casino complex(3)
  • Yarra river(3)
Traveller rating
    185
    150
    33
    4
    11
Only show reviews for Family (50) | Couples (144) | Business (108)
Date Rating
Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 26 May 2012 NEW

I have stayed at Crown Promedade many times. It is a fantastic hotel, nicely furnished rooms, big flat screen tv, great day bed in front of the full length window looking over the city. Room and bathroom is always clean, bed is comfortable and the room is quiet with very little outside noise. The buffet breakfast has a great variety... More

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1 review
1 of 5 stars Reviewed 22 May 2012 NEW

Stayed at Crown Promenade over the weekend. Paid for accommodation through Travel Agent. When checking in, we were asked to deposit $300 ($100 per night) for incedentials. We only had debit cards and were advise that it would take 3 weeks to get our money back. So we had to put it on EFTPOS. Everything was running smoothly until my... More

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Dallas, TX
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 21 May 2012 NEW

Loved the room. Very functional; good outlets, good bathroom, loved the shower. Staff is very professional, friendly, and helpful. Breakfast is convenient, but expensive, and the food is a bit bland for me. WiFi is a complete ripoff. $25 (approximately) for 24 hours PER DEVICE in your room. WiFi should be free for what the room costs. Great location --... More

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Batemans Bay, Australia
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 20 May 2012 NEW

Fantastic hotel in a great location. Rooms are well furnished, quiet and with a great flat screen TV. Easy walk to all attractions and restaurants. The pool on level 3 is fantastic as is the gym equipment. Breakfast and meals are of high standard as it the cleaning and furnshings of rooms. Only criticism was the flow of the shower... More

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Maidenhead
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 20 May 2012 NEW

This review would have received 5 stars, however I feel that free internet access is now intregral to any hotel, and thus where charges are made this is reflected in the overall rating. Lovely clean, bright modern hotel with a fantastic swiming pool and gym. Located conveniently on the southbank and part of the leisure complex it is easy to... More

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Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 20 May 2012

I had a great 2 night stay. Room comfortable and food good. No bath in room - shower only. Easy walk to many restaurants and night-life. More

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Brisbane, Australia
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 19 May 2012

I was pleasantly surprised by this hotel. The rooms are much the same as many other hotels of this nature but it had a very friendly atmosphere and the staff couldn't have been more helpful. The bar at steet level was lively and seemed to attract many of the locals, even though the casino is just across the street. Easy... More

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Balwyn
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 May 2012

We were surprised how big the rooms were and the view from the higher rooms were fantastic. Bar was snazzy behind timber cupboard. Safe in room which is alway helpful. Close to Southbank and plenty of restaurants. Direct access from hotel to crown casino. The staff are very friendly and helpful. More

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Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 15 May 2012

Melbourne was the last stop on holiday in Australia. The company, Down Under Answers that booked the trip and made all the arrangements for us originally had us staying at a Travelodge in Melbourne. When we received our final travel documents I was pleasantly surprised to see us booked into the Crown complex. As a poker player I was familiar... More

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See 2 more reviews by Chris H for Melbourne
Perth, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 May 2012
1
person found this review helpful

Shocked to fine no free wifi, it cost $24 for 24 hrs, no fan in the bathroom which is very unusual for a top hotel. Excellent service, convenient walk way to the Crown Casino. Close to many restaurants at South Bank. Very dusty room as ours was a special suite so I'd say not often used or cleaned. $700 for... More

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Greg Moore, General Manager at Crown Promenade Hotel, responded to this review
14 May 2012

Thanks for taking the time to review our hotel, we’re happy to hear you enjoyed your stay with us. We appreciate your feedback in regards to the internet pricing, we believe this service and pricing is in line with most hotels in Melbourne however your comments have been noted. Your feedback will be passed onto our Housekeeping department in regards... More

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Additional Information about Crown Promenade Hotel

  • Crown Promenade Melbourne
  • Hotel Crown Promenade
Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Price range (per night):* RM647 - 1,316

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Crown Promenade Hotel
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