On arrival to the hotel we found that there was a 2 block walk from check in reception to the apartment block and no assistance was offered. Beware of this if you have a lot of luggage or elderly people with you. The apartment itself was lovely - great view and nice lay out however it was quite unclean. My... More

Rooms are good but service is very slow, they never answer the phone, stayed on the phone for 10 mins trying to get through just to ask where they were located and nobody answered. Stood in the reception for 10 minutes waiting while one person was trying to deal with 8 people waiting and the phone constantly ringing. More

Booked a 3 bedroom apartment for the weekend. Very hard to find reception . Upon booking in room was not ready we were early so came back at 2.00pm to find room still not ready. Very tired apartment which needs a good clean. Kitchen not very well equipped. Very noisy apartments. Air conditioner noise made it near impossible to sit... More

Last week we made a 3 day trip to Melbourne to shop at Costco. My husband booked us into the Docklands Apartment through wotif.com - they had a half price special so we stayed in a 3 bedroom, 2 bathroom apartment. We were very impressed by the apartment as soon as we walked in the door. The view from the... More

We have just returned from a week's stay in a one-bedroomed apartment. We presumed that "serviced" meant daily change of towels, etc. but it meant the apartment had a kitchen and laundry. We therefore paid an extra $40 per night for what they term a "mini clean". The positives of our stay was that the location at Docklands is quiet... More