We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pan Pacific Perth

5.0 of 5
207 Adelaide Terrace, Perth, Western Australia 6000, Australia (East Perth)
Hotel deals
Hotel website
Hotel amenities
Pan Pacific Perth
Ranked #21 of 65 hotels in Perth
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

581 reviews from our community

Traveller rating
    133
    212
    150
    55
    31
See reviews for
Families
45
 
Couples
227
 
Solo
20
 
Business
188
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 21 May 2013 NEW via mobile

me and my partner stayed here in February we had a Pacific Club Premier with Spa room and it was awesome! We got the room alot cheaper at the time because of a promo that was going so were really lucky we got extra value for money and if i see them at them prices again will book right away..... More

Was this review helpful? Yes
Sydney, Australia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW via mobile

We didn't pay full price for this hotel and in my opinion this was much more the rate this hotel should be charging. In a nutshell its a very good 3star. The staff were good and friendly. My dad had an issue with brown water coming through the bathroom for the 2 days we stayed and in all fairness they... More

Was this review helpful? Yes
Melbourne, Australia
Top Contributor
79 reviews 79 reviews
24 hotel reviews
Reviews in 41 cities Reviews in 41 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW via mobile

We had a comfortable stay at the Pan Pacific Hotel, previously the Sheraton Hotel. It is close to the Swan River if you wish to go for a walk or jog. A good 15 min walk to the city centre, however the Red Cat bus is practically outside the hotel and it is a free ride to the city centre.... More

Was this review helpful? Yes
See 2 more reviews by brettnjess for Perth
GrantRaubenheimer, General Manager at Pan Pacific Perth, responded to this review
18 May 2013

Dear Brettnjess I am always pleased to receive reviews from Top Contributors and I thank you for taking the time to post your review following your recent stay. Our goal is to create a positive memorable hotel experience and I am delighted that you found the staff friendly and our hotel comfortable. I do hope that on your next visit... More

1 review
5 of 5 stars Reviewed 16 May 2013 via mobile

Outstanding hotel, staff are just awesome. I travel for business on a very regular basis and can honestly say thank you to the team at Pan Pacific Perth for a great stay and your hotel will be my place to when I'm in Perth

Was this review helpful? Yes
GrantRaubenheimer, General Manager at Pan Pacific Perth, responded to this review
18 May 2013

Dear Sollie37 Thank you for your “Outstanding rating” of our hotel. I am so pleased to read that the team have assisted in ensuring a fantastic stay with us. – your comfort and experience are two goals we strive to achieve and I am happy to note these goals have been met. I am also always delighted to read that... More

Luleå
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 13 May 2013

Overall a fairly good hotel. Lobby area is very nice, and rooms fairly spacious. However, they could need some "updating"/renovating of the rooms. The restaurants are good -- breakfast buffet is more than enough. Free WiFi if you join their loyalty program (better than many other Aussie hotels, but still lagging behind the rest of the world...)

Was this review helpful? Yes
See 5 more reviews by Jonny S for Perth
GrantRaubenheimer, General Manager at Pan Pacific Perth, responded to this review
18 May 2013

Dear Jonny S Thank you for taking the time to post your review following your recent stay with us. I am delighted to let you know that we are in the process of finalising the refurbishment plans of our guest rooms. Regards Grant More

Brisbane
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 May 2013

This Hotel (formerly The Sheraton) is an excellent business hotel. Situated on St George's Terrace close to the river and within walking distance from everything you need. It has all you would expect from a 5 Star Hotel and the staff are great. I stay regularly and have never had an issue here. They really live up to making your... More

Was this review helpful? Yes
GrantRaubenheimer, General Manager at Pan Pacific Perth, responded to this review
18 May 2013

Dear DKI-Res Thank you for your Excellent Business hotel review and I am delighted to read that you found the hotel team great – I will certainly share your compliments with the team. I look forward to welcoming you back soon. Kind regards Grant More

Gosford NSW
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 11 May 2013

I have stayed here quite a few times, and find it to be a clean and comfortable hotel. The staff are very helpful and friendly. The rooms are by no means big. The bath rooms are really small. The furniture is in that old world genre. Its hard to do much work if you are travelling on business because the... More

Was this review helpful? Yes 1
GrantRaubenheimer, General Manager at Pan Pacific Perth, responded to this review
18 May 2013

Dear PJayGosfordNSW My thanks for your review and suggestions on the in room desk chairs and the breakfast jams. We are in the process of reviewing plans for the refurbishment of the guest rooms and the ergonomics of the desk chair is certainly a major consideration. I do also take your point about the local produce and wherever possible we... More

Liverpool, United Kingdom
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 9 May 2013

Stayed here on 2 occasions with a touring party whilst travelling around Australia in late February 2013. Arrived at 02-00 hours tired and wary but the sleep quality and facilities were great. Had good room on 12th Floor overlooking the Swan River, bathroom was small so only one person at a time. Dined outside of the Hotel used the bar... More

Was this review helpful? Yes
GrantRaubenheimer, General Manager at Pan Pacific Perth, responded to this review
10 May 2013

Dear StPolo Thank you very much for taking the time to post your review following your recent stays with us. I am delighted to read that following your experiences your intention is to most certainly enjoy another visit to the hotel and we look forward to the opportunity of once again creating another memorable hotel experience. Until then, kind regards... More

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 8 May 2013

Second stay here. Upgraded to executive suite with club lounge access. Giant room and great service. Room service food was average but compensated for by complimentary drinks and nibbles in the lounge. Ate at the trustee about 10minutes up the road which was delicious. Frequent flyer points now available so will come back here instead of dutton next time.

Was this review helpful? Yes
GrantRaubenheimer, General Manager at Pan Pacific Perth, responded to this review
18 May 2013

Dear SupaSuze Thank you for your Great Stay review and I am delighted to read that after your second stay with us, you will definitely be back again – until then, Kind regards and my thanks again Grant More

Perth
2 reviews
4 of 5 stars Reviewed 8 May 2013

We stayed for a weekend to go out in the city for husbands birthday. We found it very clean and the rooms were of a good size. Value for money. Food was excellent. Only one problem room service was painfully slow and very over priced for a cup of coffee, and when we needed more towels took 45 minutes and... More

Was this review helpful? Yes
GrantRaubenheimer, General Manager at Pan Pacific Perth, responded to this review
18 May 2013

Dear Karen T Thank you for your review and I am pleased to read that you chose our hotel for your husband’s birthday getaway – a belated very happy birthday. Please accept my apologies for the service issues in Room Service which I will most certainly investigate and put measures in place to ensure no repeat. I look forward to... More

Parmelia Hilton
Great value on a similar hotel
Perth, Western Australia
3.5 of 5 stars 511 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Perth
Trendy
Adina Apartment Hotel Perth
Adina Apartment Hotel Perth 3.5 of 5 stars 156 reviews
Romantic
The Outram
The Outram 4.0 of 5 stars 51 reviews
Luxury
Mounts Bay Waters Apartment Hotel
Mounts Bay Waters Apartment Hote... 4.0 of 5 stars 197 reviews
Good for business
Crown Promenade Perth
Crown Promenade Perth 3.5 of 5 stars 157 reviews
Show Prices ABS:HotelCheckRates-d486903?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d535145?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d256466?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d579052?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Perth hotels
Hyatt Regency Perth 3.5 of 5 stars 459 reviews The Richardson Hotel & Spa 4.5 of 5 stars 275 reviews Parmelia Hilton 3.5 of 5 stars 511 reviews Crown Metropol Perth 4.0 of 5 stars 184 reviews
Show Prices ABS:HotelCheckRates-d256464?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d584010?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d255646?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d584990?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 65 hotels in Perth, ranked by popularity

Been to Pan Pacific Perth? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Pan Pacific Perth

Also Known As:
Pan Pacific Perth Hotel
Pan Pacific Perth Hotel Perth
Address: 207 Adelaide Terrace, Perth, Western Australia 6000, Australia
Region: Australia > Western Australia > Perth > East Perth
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Luxury Hotels in Perth
Price range (per night): RM586 - 1,392
Hotel Class:5 star (5*)
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Agoda, Travelocity, Tingo and Venere so you can book your Pan Pacific Perth reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Pan Pacific Perth, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Pan Pacific Perth
Show the lowest price for this hotel (from our partners)
Show Prices