This is no way to save mioney in Perth. My check-in took half an hour. The clerk first claimied I had no reservation, then that it was for one day (I wish) instead of three. Finally he claimed that he did not know how to check me in with his computer, staring vacantly at the terminal for several minutes. The... More

The worst hotel ever! I have travelled extensively through South East Asia, I have never stayed in a hotel as discussing and dirty such as this one. Air Condition was not working at all heater was on and wouldnt turn off. They refused to relocate us to another room, as it was impossible to sleep in this heat, windows would... More

It starts with the walk from the car to reception via a very grotty lift & walkway. It doesn't improve a lot from there. On the positive, Rooms are a good size & the view of the river is pleasant. Asked for ice......sorry we have none. Perth accommodation is very expensive, but don't choose this place to save $$$$. More

Hotel is quite tired and needs upgrading. Rooms themselves are a good size however layout is very poor. Basic services such as heating/air conditioning only work occasionally. Bed is terrible as the bed covers are so thin that it is impossible to stay warm when the heating fails, makes for a poor nights sleep Reception, most requests need to be... More

riggity old elevator that shudders when it stops - i could have sworn i heard the cables ready to snap. the door to the room has a bathroom door style lock on it. the bar fridge was dirty and smelly, and anything i put in there came out smelling the same. the a/c did not work. ratty old chair with... More

We had 7 traveling friends for our trip to western Australia for 9 days trip and this Hotel was the last stop of our stay in Perth before flying back home. We had stayed 5 different accommodations, while traveling down south and back to Perth, and I must say this Hotel is one of the worst experience and unpleasant stay... More

What a great hotel, expensive although we found the whole of perth the same. Location superb loved freemantle, we decided not to include breakfast so many places to eat nearby, we had a room overlooking the pool area which was lovely. Would definitely come again one of my favourite places. Only next time stay a little longer More

Poor service at check-in. Our main problem was the cleanliness of the rooms. Sheer curtains by the bed were covered in white stains. See photos/video attached. Totally unbelievable!! Showed photos and video to the staff and was met with indifference. Changed rooms and had the sheer curtains from this room removed. Hair in shower on check in and room was... More

As per the other reviews, The New Esplanade does have an excellent location, with views of the park and river (if you have a room on the front). However, the rooms on the back have a direct view of the interior of the carpark behind. Despite the relative cost ($$), the condition of the hotel is 'run-down', with cleaning a... More