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Holiday Inn Burswood

4.5 of 5
Bolton Avenue & Great Eastern Highway, Perth, Western Australia 6100, Australia
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Holiday Inn Burswood
Ranked #13 of 62 hotels in Perth
3.5 of 5 stars 137 Reviews
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137 reviews from our community

What travellers say about this hotel
  • Very clean(8)
  • Buffet breakfast(5)
  • Good hotel(3)
  • FREE parking(3)
Traveller rating
    23
    67
    35
    11
    1
Only show reviews for Family (21) | Couples (41) | Business (53)
Date Rating
Albany, Australia
Contributor
18 reviews 18 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 25 May 2012 NEW

I have been staying at this hotel , for many years. I t's customer service has gone down hill yi's prices have gone up something shocking. You don't get met by the valet when you drive up any more , lug your luggage out of your car and into reception and the so called staff stand around and watch you.... More

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See 6 more reviews by swain_au for Perth
Perth, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 15 May 2012

I stayed with my husband and teenage daughter. Our stay was a short overnight stay after seeing a show. Our room which had a lovely feel about it was an Urban Room with 2 double beds . It was non smoking and very clean and tidy. The beds were very comfortable. The room had all the complimentary little items you... More

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Melbourne
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed 2 May 2012

What can I say? Perth has got so busy that the hotels can afford to charge huge prices for what's otherwise pretty average. If you want to gamble then this hotel is well located, otherwise bet on a taxi or bus if you want to get you into city. It's clean and basic but at a high price. More

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Melton Victoria
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 May 2012

Enjoyed our 3 day stay at the Inn. room to sleep 4 was well appointed and TV had a good variety of channels. Overall a very pleasnat and convenient location adjacenet to the Theatre to attend Mary Poppins. The only drawback is the early works start at the construction site next door. A 7 am beeping and rock breaker does... More

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Great Western, Australia
Contributor
17 reviews 17 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 6 April 2012
2
people found this review helpful

I stayed here for my birthday last year. The rooms and reception area were clean and tidy. The rooms were simply decorated. Room service was very tasty. My biggest problem with this hotel was the cost. It was a birthday treat for myself paid for by me, but it was still a bit more expensive than I'd like compared to... More

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IHGCare, Guest Relations Manager at Holiday Inn Burswood, responded to this review
21 May 2012

AdeleL885, Thank you for your recent stay, and providing feedback. I am pleased you enjoyed the majority of your stay, but it is unfortunate your were not fully satisfied. We appreciate the candid feedback we receive and welcome any opportunity to improve. We hope to have the honor of serving you again in the future. Ben J IHG Care More

Napier, New Zealand
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 April 2012

Stayed in the Brswood holiday inn in late March, very comfortable hotel with friendly staff More

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Sydney
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 31 March 2012
1
person found this review helpful

From the moment you enter the room you are barraged with signs exhorting you to save the environment by re-using towels until they disintegrate, turn the lights and aircon off so you'll swelter in a dark cave just like the Greenies, sleep in the same linen as the last occupant so you'll smell just like a Greenie and so on.... More

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See 2 more reviews by Vidoro for Perth
Perth, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 27 March 2012

Stayed here after a wedding - my comments: - Expensive even for Perth - 90's style shower with no proper shower enclosure ensures the whole bathroom becomes flooded. - Bad coffee at breakfast - Processed payment before we checked out even though they were told that we would be paying with a different credit card - 1.5% credit card fee... More

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IHGCare, Guest Relations Manager at Holiday Inn Burswood, responded to this review
28 April 2012

gunlbum, Thank you for taking time out of your busy day to leave us a candid review. It is unfortunate you were not fully satisfied with the service, and accommodations received. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. It sounds like we fell below your expectations.... More

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7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 25 March 2012

Check in was quite quick , considering there was a long queue on our arrival. As usual the room was up to good standard--clean , good decor and a comfy bed. We have found Holiday Inn to be reliable in other countries and this is no exception. There is a restaurant attached to the hotel , but we ate at... More

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See 2 more reviews by maxandrosie for Perth
Sydney
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 22 March 2012
1
person found this review helpful

Like anywhere in Perth now, hotel is well overpriced for what you woudl pay anywhere else in Australian capital cities but I guess that's the price of a mining boom. Room was clean and well appointed. Check in staff not particularly interested. More

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IHGCare, Guest Relations Manager at Holiday Inn Burswood, responded to this review
21 April 2012

pizzaskase, Thank you for your recent stay, and providing feedback. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. We appreciate the candid feedback we receive and welcome any opportunity to improve. We look forward to hosting you on your next trip! Ben J IHG Care More

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Additional Information about Holiday Inn Burswood

  • Burswood Holiday Inn
  • Holiday Inn Perth
  • Perth Holiday Inn
Address: Bolton Avenue & Great Eastern Highway, Perth, Western Australia 6100, Australia
Price range (per night):* RM804 - 1,561

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Holiday Inn Burswood
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