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Crown Metropol Perth

5.0 of 5
Great Eastern Highway | Burswood, Perth, Western Australia 6100, Australia
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Crown Metropol Perth
Ranked #6 of 65 hotels in Perth
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184 reviews from our community

    Trip type
Traveller rating
    71
    59
    30
    19
    5
Date Rating
Perth, Australia
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

This hotel is Great! Rooms are very comfortable and luxurious and they are kept very clean. All the staff we met were friendly and helpful. Although the Velet parkers were a bit pushy and rude. BreaKfast is very good but not cheap. My only complaint is that if your paying top dollar for a "luxury hotel" There should be no... More

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See 3 more reviews by TroyBoyPerth76 for Perth
Perth
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

Room was spacious,clean and comfortable with a lovely view of the river. We ate in the hotels french restaurant which was expensive and very overpriced. Food was very average. Personnel at the hotel were polite, efficient and helpful .

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Adelaide
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW via mobile

Stayed here in May 2013. Overall: Hotel rooms are nice and definitely 5 star but the location and hotel lobby let this hotel down. Only stay here if you want to go to the casino... Lots! We stayed here as my wife's conference was at the convention centre, hit otherwise I would say stay in city which will be a... More

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Australia
Top Contributor
56 reviews 56 reviews
50 hotel reviews
Reviews in 39 cities Reviews in 39 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 16 May 2013

Stayed recently at the Metropol with a group of friends. This was my first visit since the hotel has become part of the Packer empire and changed to a Crown Metropol. I have to say that I prefer the old Burswood, the huge amount of money spent upgrading the hotel I believe has led to a lower quality product. Upon... More

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See 2 more reviews by rustycycle for Perth
western australia
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 13 May 2013

We stayed at the Crown at the weekend. The room was spacious. The bathroom was well equipped. In our room we could not hear any noise. The view was across the river and it was wonderful to sit and watch the rain come in.

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robertson
Top Contributor
82 reviews 82 reviews
43 hotel reviews
Reviews in 30 cities Reviews in 30 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 12 May 2013

Stayed here 8 years ago for a conference when it was the Burswood and despite all the expensive 'makeover' I prefer the old version which was luxurious but less 'I belong to a casino'. The rooms are comfortable, with good views and the pillows lovely but try to get a room whose door does not open onto the balcony above... More

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See 2 more reviews by chewat for Perth
Auckland Region, New Zealand
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2013

I spent three nights at the Crown Metropol in Perth. The hotel is very well appointed and the guest rooms were of a very good quality. The rooms are very spacious and bathrooms very large. This is an atrium hotel and the hotel has live entertainment in the lobby it seems every night. This made the entire atrium area very... More

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Perth
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 7 May 2013

Stayed at this brilliant resort in early May and found everything first class . Great large rooms ,terrific restaurants , bars and entertainment areas . The upgrades they have done to this hotel since we stayed here six years ago are exceptional and the pool area is one of the best i have ever seen .The casino is a buzz... More

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See 2 more reviews by flashbear for Perth
Sydney, New South Wales, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 May 2013

Well appointed room but no hot water. Had to sit in a lukewarm bath on both nights of my stay and the shower was really poor. Lobby area currently affected by building work. Not what you'd expect and not worth the cost.

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Shaun D, General Manager at Crown Metropol Perth, responded to this review
21 May 2013

Thank you for your feedback on your experience with us. I apologise for the situation you experienced with the lack of hot water in your room. This certainly is unacceptable and your feedback had been passed on to our Maintenance Manager. I have been informed that this was discussed with our Hotel Duty Manager on departure, and an outcome was... More

Spring Beach, Australia
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 May 2013

We had a large party gathering in Perth to celebrate a significant birthday of a family member. There are extensive renovations being carried on in the casino/resort which were disruptive and very noisy, which was a disappointment, some lifts were out of action, and hoardings went up overnight that made access to some areas quite difficult. Front of house staff... More

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See 3 more reviews by Maggie C for Perth
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Additional Information about Crown Metropol Perth

Also Known As:
Intercontinental Burswood Hotel Perth
Intercontinental Burswood Hotel
Address: Great Eastern Highway | Burswood, Perth, Western Australia 6100, Australia
Phone Number:
Region: Australia > Western Australia > Perth
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Perth
#5 Luxury Hotels in Perth
#7 Business Hotels in Perth
Price range (per night): RM804 - 1,590
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
On the banks of the world-famous Swan River overlooking the stunning sun kissed backdrop of the Perth city skyline, Crown Metropol Perth redefines luxury accommodation offering a distinctive, modern and unmistakably luxurious escape.Each of Crown Metropol Perth’s guest rooms are abundant with space and natural light and feature high-tech entertainment facilities, plush furnishings and spacious bathrooms, plus guests have access to our renowned resort-style pool area, children’s zone and glamorous ISIKA Perth. ... more   less 
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Crown Metropol Perth
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