I am a Club Premier Pacific member for the Heritage Hotels. I recommend people joining up & enjoy staying in the Heritage hotels & the benefits of being a CPP member. I had friends coming up from Christchurch & we went to see the Jersey Boys. We had a great room & the Reception staff were really nice & friendly.... More

Excellent experience. Very nice hotel! The staff was very courteous and welcoming. More

Worked booked me here for a 4 night stay and to be honest I read the reviews and was a little concerned. When I arrived though, I was pleasantly surprised. For an incredibly reasonable price I got a free room upgrade, and the $50 wifi & breakky deal was reasonable value given how cheap the room already was. The lobby... More

My husband and I recently had the pleasure of staying at The Heritage Hotel in Auckland for one night. What a lovely experience....the front desk staff greeted us with a smile, were friendly and helpful. Our room,in fact it was a suite was lovely. It was on the tenth floor and had an amzing view as we were lucky enough... More

Stayed here four nights for a conference. Good location near Sky Tower but not noisy. Very comfortable bed, clean and smart room with pleasing decor. Odd layout with TV nowhere near bed but no couch to watch it from, over large desk so impossible to get near a mirror to put make-up on and sockets on the floor so crawling... More

We stayed at this hotel just for one night and were warmly welcomed by the staff. The room was spacious, clean and warm. The beds were really comfortable and although this hotel is in the middle of the city, it was not noisy at all so we had a wonderful undisturbed sleep. Breakfast in Hectors diningroom was scrumptious with a... More

Not far from the viaduct & close to SKY Tower. Ask for a room in the New Tower as they are way nicer & not to mention quieter More

This hotel is a mix of great and average. Great is the lobby,bar, restaurant areas and overall decor and appeal. Average are the generally unfriendly staff - helpful and efficient but not very cheerful or friendly. I stayed in a large suite with nice view of the harbour, the bed was comfortable, room spotless and well equipped with a range... More

Had two nights at the Heritage in Auckland, a nice hotel, but the room was badly in need of a face lift now, we were on L3, so canot comment on all rooms. The staff are what makes this place great, they were so lovely and friendly and helpful, I know they have room service, but they went out of... More