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SKYCITY Grand Hotel

5.0 of 5
90 Federal St, Auckland Central, New Zealand
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SKYCITY Grand Hotel
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774 reviews from our community

Traveller rating
    391
    253
    84
    33
    12
See reviews for
Families
52
 
Couples
408
 
Solo
57
 
Business
156
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Gore, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 May 2013 NEW

We had a fantastic stay at the Grand, Locaility was the main pull for our staying at this accomodation , but with the choice of top class restaurants, immaculate cleanliness and grand service it as well as the terrific locaility, it made our stay very pleasant indeed. We will certainly be back in the very near future. Thanking you.

Was this review helpful? Yes 1
Boyne City, Michigan
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 19 May 2013 NEW

We stayed overnight at the Sky City Grand and were not impressed. It's location in the center of the city is a plus. But the staff was less than friendly, the lobby noisy and filled with the smell of smoke from the casino. We left a wake-up call for 4 AM in order to catch our shuttle to the airport... More

Was this review helpful? Yes 1
See 2 more reviews by Nancy G for Auckland Central
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW via mobile

Over the past two years I've stayed here a dozen times. The service is uniformly anonymous. The only member of the staff that knows I've been there before is the computer which reminds them to send up two complimentary beers and some nuts every time I arrive (no matter I'm a red wine guy and not a beer fan). This,... More

Was this review helpful? Yes
See 2 more reviews by anabasis100 for Auckland Central
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review
19 May 2013

Dear Anabasis 100 Thank you for taking the time to post your recent review on TripAdvisor. We are very dedicated in delivering excellent customer service and take pride in acknowledging our return guests with amenities and welcome cards. Please contact me directly and I will be more than happy to update your profile to show your preferences for your future... More

Auckland Central, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013 NEW

Our experience right from the word go was amazing. The valet, front desk and concierg was friendly and professional. The punctuality of all staff was top notch ! Being central made our evening plans easy, even with the bad weather we could walk to our comedy gig with no fuss ! Made it handy to have to have breakfast a... More

Was this review helpful? Yes 1
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review
18 May 2013

Dear Mark and Carla Thank you taking the time to post your recent review on TripAdvisor. I was so pleased to see that you enjoyed your stay with us at The Grand Hotel and hope you had an enjoyable night at the comedy gig. We look forward to your next visit. You may like to know that that there are... More

Wellington
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 May 2013 NEW

The Sky Grand is a fantastic venue. The staff are always incredibly nice and attentive, the venue is superb with a raft of restaurants and bars so you don't need to stroll far. I stay there every three weeks and have never had a bad experience. In addition the location is very central to everything. Twice a year I take... More

Was this review helpful? Yes 1
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review
18 May 2013

Dear 71PhilipL Thank you taking the time to post your recent review on TripAdvisor, it is lovely to hear from one of our regular guests! I was delighted to read your comments and will certainly pass them onto the team who will be thrilled to receive them . The team at The Grand Hotel look forward to your next visit.... More

Wellington, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

Staying at Sky City Grand was a great experience. As a business traveler this property provided everything I needed to work with an very good internet connection and quiet rooms for a good night's sleep. The staff a great and the restaurant choices are top notch if you are after a fine dining experience. I will use this property as... More

Was this review helpful? Yes 2
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review
18 May 2013

Dear Rich7K Thank you taking the time to post your recent review on TripAdvisor. The team at The Grand Hotel will be thrilled to hear that we are now your hotel of choice when staying in Auckland and enjoyed the use of our unlimited Wi-Fi that we have available to all guests. We are in the final decision making stage... More

Noumea, New Caledonia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 May 2013

My partner and I stayed 2 nights at the Grand skycity hotel and it was just great. Although the room looked bigger on the website's pictures, it was big enough for the two of us. The whole room was spotless, the carpet seemed brand new. The bed was very comfortable and the clock even had an iPod docking station. The... More

Was this review helpful? Yes 2
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review
19 May 2013

Dear BibiFlg Thank you for taking the time to post your recent review on TripAdvisor. I am delighted you enjoyed your stay with us and I am certain our TripAdvisor readers will find your feedback useful and informative. We hope to have the opportunity to welcome you back in the near future. Kind Regards Alison Borland l Guest Relations Manager... More

Auckland Central, New Zealand
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 14 May 2013

Got to use my membership's free complimentary night stay over the weekend. Booked Luxurious Cityview King room on 18th floor. As soon as you enter the hotel you can have this feeling of opulence and a great decor right from the entrance, through the reception, lobby and so on and so forth. The room itself was fairly big with excellent... More

Was this review helpful? Yes 1
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review
14 May 2013

Dear Amit K Thank you for your feedback following your recent stay at The Grand Hotel. I am delighted that you enjoyed your stay with us and may I suggest that on your next stay, you look at booking one of our Harbour View Rooms with stunning views. We look forward to your next visit. Kind Regards Alison Borland I... More

Washington, DC
Top Contributor
61 reviews 61 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 13 May 2013

The staff here are super friendly and helpful. The hotel room itself was nicely done (albeit on the small side) and very clean. We enjoyed the breakfast that was included with the room, however, it was the same buffet everyday for 5 days which probably could use a little bit of tweaking. We used the fitness center, sauna and jacuzzi... More

Was this review helpful? Yes 1
See 7 more reviews by TVK2009 for Auckland Central
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review
14 May 2013

Dear TVK2009 Thank you for posting your recent review on TripAdvisor. I am pleased that you enjoyed your stay with us and will certainly ensure that our teams receive your valuable feedback. I hope you had a pleasant journey back to the US. Kind Regards Alison Borland I Guest Relations Executive | SKYCITY Grand Hotel alison.borland@skycity.co.nz More

London, UK
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 13 May 2013

The location is superb, the rooms good (standard hotel), the nearby restaurants unbelievably good and the casino (if you like gambling) is across the road. Check wotif etc for value added deals. I went with the executive deal, which was ok, but in retrospect I would have gone for one of the romance options which has a free bottle of... More

Was this review helpful? Yes 1
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review
14 May 2013

Dear Kiwisaf Thank you for posting your recent review on TripAdvisor. Thank you for your feedback which I am sure our readers will find valuable. I was delighted to read your comments following your breakfast at The Terrace and I will pass your feedback onto the team to share at their next meeting. We do have a great selection of... More

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Additional Information about SKYCITY Grand Hotel

Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand
Address: 90 Federal St, Auckland Central, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland Region > Auckland Central
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Auckland Central
#4 Luxury Hotels in Auckland Central
#4 Romantic Hotels in Auckland Central
#10 Family Hotels in Auckland Central
Price range (per night): RM435 - 749
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 
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