perfect location, good pricing rate, friendly front desk but a poor in room service
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- Oaks On Hobson

perfect location, good pricing rate, friendly front desk but a poor in room service
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We stayed in a 2 bedroom family apartment which was ideal for our 2 children. Breakfast was provided each day and although it was mostly packaged items and not great quality it meant we had something to start with before we went out. There was a washer / dryer in our room but unfortunately we couldn't get ours to work,...
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The property was in an excellent location, right in the centre. I couldn't fault the staff as they were extremely helpful and went out of their way to make sure I had everything I needed. The rooms were spotless and modern. It had everything you needed and more. The free breakfast and Wifi were an added bonus. I would definitely...
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We spent a Saturday night at A.C.O. with friends in two separate rooms.
Our room was at the rear of the property and with a comfortable bed, we had a great nights sleep. Our friends room was in the front so was subject to the "sounds of the city."
With different room configurations, our room had no balcony and from...
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Stayed here for two weeks (with a week's gap in the middle whilst we were visiting the South Island)
Booked a one bed appt both weeks, but got a studio the first week. When I asked at reception I was told it was classes as a one bed appt, so we just made do.
First week's room was on the...
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We stayed in a 2 bedroom apartment with 2 couples. The staff were friendly (although the Russian Lady at reception was hard to understand) the room needed a fresh coat of paint. Good kitchen facilities. They charge $5.00 an hour for wi-fi when advertised free. You couldn't swing a cat in the bedrooms, I had to put my suitcase in...
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Dear HelenB
Thank you for your review.
I am disappointed to read that our rooms were cramped for you and the family. Our 2 bedrooms are 60+ sqm - above average for Auckland.
Further, you will be glad to hear we have just installed ultra-fast wifi in the building - best of all, it is free and unlimited - so...
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The location is quite good as it is in the city centre, near to the viaduct harbour, bus & rail terminal as well as Queen St.
The room is comfortable and has everything in it! The price is quite affordable, i prefer staying here than in a hotel.
If you're a fan of Chinese food and a big eater, head...
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Four adults in a two bedroom suite. The suite was spacious and very comfortable. Beds very comfortable, quality kitchen, quality kitchenware and the washer and dryer excellent. The staff was very supportive at all times. Location is 10 minute walk from center of city and the cruise pier. Added bonus was free shuttle service provided by New World supermarket. We...
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Our room was definitely sub standard and obviously hadn't had a coat of pain or refurbishment for a few years. The staff were very friendly and couldn't fault them at all, but the management need to pull their finger out and improve the standard of the rooms. Also we weren't told that you had to pre-book the parking, only that...
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Dear SeanDas
Thank you for your review.
I appreciate your marks about the condition of your room and the paint needed. Every year Auckland City Oaks spends 4 months refurbishing the building over winter we are due to start this process on the 1st of June and the building will be looking tip-top very shortly.
As any major city, Auckland...
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Sadly we onle had time to stay here for one night. All great and norhing at all to complain about. Next time we will book here again. Thumbs up!!
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