We arrived quite late in the afternoon and Nicky could not have been more helpful. She gave us a great rate and booked us on the most amazing tours (at last minute notice) and advised us on the best places to eat. We were so comfortable and relaxed that our very special 25th wedding anniversary could not have been better.... More

Stayed here for 2 nights during our trip. The staff were very helpful and the 2 bedroom apartment was excellent, very clean, a home away from home. Even though it rained for 2 days and we could not go on any tours this was fantastic. More

We spent a very comfortable week there. The appartment was well appointed and the service excellent - friendly, prompt and helpful. The Palms is conveniently located for visiting the sights, the markets, the vineyards, the beach and transport/tours starting point. More

Stayed here a few nights while traveling the Bay of Islands. The rooms are nice and big as well as great views of the ocean! Very lovely staff at the front desk that goes out of their way to try and make your stay a great experience. Would highly recommend to anyone. More

We had a wonderful few days in Paihia staying at the Edgewater Palms. The Edgewater is in a perfect location in Paihia, walking distance to the shops and wharf area. The 1 bdrm apartment we stayed in was well appointed, clean, quiet and very comfortable for two of us. The staff were very helpful organising tours and suggesting Would definitely... More

Having decided to have a long weekend away in the glorious Bay of Islands, I was trawling Wotif to find somewhere nice to stay, when a work colleague told me they had recently been in Paihia, had booked in somewhere else, then moved to The Edgewater Palms .... good enough for me. Got a great rate from the friendly staff... More

On behalf of all our friends and family I would like to say a huge thankyou to Nicki for all her help and support when we stayed for our daughters wedding. From the time we started looking for motels in Paihia (a year in advance) Nicki was amazing - her help with all our bookings right through to helping with... More

Expert, generous and warm on-site managing family make this lovely hotel feel really special. Location is perfect for Bay Islands visit and every day sports, restaurants and beach. Rooms are immaculate and have great kitchens with washer/dryer, nice glass and cookware, great closets, linens and bathrooms. Bedrooms are a little tight and we missed windows that could open or air... More

Maintenance is lax, in a beautiful place. We had a studio, bedroom very small, as was the bed. Bought Internet vouchers, the only places we could get on line was sat on the concrete step outside the office or on the front of the pool steps! Halfway through our stay we found it worked really well sat in Alfresco, the... More