we booked the novotel for its location at the lakeside and becasue it has a spa and a pool and good reviews for travelling with children Booking process and staff was easy and friendly we had a lakeside junior suite which was a bit on small side and old fashioned furniture, more like the eastern european countries. the beds and... More

Although the room had everything and was in good presentation, the person lying on the left hand side of the bed has only a very small space between the bed and the wall, I myself would have moved the bed over and had less 'lounge area'. The Hotel is well situated next to all the restaurants and bars and the... More

Nice hotel situated in a great lakefront spot with shops, restaurants and parks all within walking distance. Reception staff were all very friendly and accomodating. Rooms were clean, tidy and warm. Breakfast menus were probably a bit overpirced considering there are so many local cafes close by with one of them offering a $10 breakfast deal, so it was cheaper... More

In general the hotel is a good middling venue with reasonable facilities and competitive cost. Rooms are a reasonable to good size, comfortable and reasonably equipped. More

I recently had a fantastic massage at the In Balance Spa at the Novotel Lakeside. It would have been one of the best massages I have ever had. Great surroundings, atmosphere etc. I liked the fact there was a shower available to wash off massage oil if you wanted to. I didn't use shower, but liked that the option was... More

This is my 4th stay in this hotel. I only stayed one time in another hotel in Rotorua and it's not the same. I will not look for another hotel next time I come back to Rotorua. The service was friendly. Location is very good, right by Lake Rotorua. Beds are comfortable. Shower pressure is good. Clean room. Free internet... More

A few hundred meters across parkland to the lake, the Novotel is the nearest hotel to Lake Rotorua. There's an acre of parking beside the hotel, but it's often full as it's on the edge of the shopping/dining district, and there's no way to reserve a park there. Out the front door, turn right and you're on "Eat Street" a... More