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Cleveland Motel

113-119 Lake Road, Rotorua, New Zealand
Hotel amenities
Cleveland Motel
Ranked #38 of 107 hotels in Rotorua
4.0 of 5 stars 64 Reviews
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64 reviews from our community

    Trip type
Traveller rating
    20
    17
    9
    1
    17
Date Rating
Perth
Senior Contributor
24 reviews 24 reviews
Reviews in 22 cities Reviews in 22 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 8 May 2012

Certainly not a five star, but it is very clean and really large rooms, separate kitchen, toilet and bathroom, can't beat that. Linen lovely, and owners very friendly. A pool that is hot but we didn't use it. Would stay again. Good location, only 3min drive or 10 min walk to town. Not a strong sulphur smell in the motel. More

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Brij Gurm, Owner at Cleveland Motel, responded to this review
9 May 2012

Thank you for your comments. It is a shame you did not use the outdoor heated pool; perhaps next time. This winter we are starting to re-fresh all the Studio units as we want to give more value to our guests. More

Napier, Hawke's Bay, New Zealand
1 review
5 of 5 stars Reviewed 29 April 2012

Where do I begin...after booking in at a different motel and on arrival not recieving what was promised we packed up our 3 small children at 6pm in search of a clean reasonable priced place to rest our heads for a couple of nights and to our delight landed at the Cleveland Motel, Brij saved the day and certainly did... More

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Brij Gurm, Owner at Cleveland Motel, responded to this review
2 May 2012

Thank you for review. We are glad you & your family enjoyed the heated outdoor pool and you went back with good memories of Rotorua. The good weather helped too. More

Raglan
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 27 April 2012

We decided to book into the Cleveland after driving past and seeing kids having fun swimming in a lovely steaming pool at 8 in the morning (and a cool morning at that). My kids hardly wanted to do any site seeing as all they wanted to do was swim in the pool! The 2 bedroom unit was a great price,... More

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See 7 more reviews by Jaydub76 for Rotorua
Brij Gurm, Owner at Cleveland Motel, responded to this review
2 May 2012

Thank you for your review. We love to see families enjoying themselves and making full use of the outdoor heated pool and the childrens playground. We love children. More

Northampton, United Kingdom
1 review
5 of 5 stars Reviewed 9 April 2012

We stopped at this Motel on spec in February and the owner could not have been more helpful. He explained that he had recently taken over and had plans to upgrade all the rooms but as they stand they are very large, very clean and well appointed with cooking equipment etc. The beds were comfortable and the day we left... More

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Brij Gurm, Owner at Cleveland Motel, responded to this review
17 April 2012

Thank you for your feedback. We continue on our journey of improving the motel and its facilities. This winter we are adding a wading pool for toddlers, new furniture in the Studio units and soon, upgrading of the kitchens & bathrooms. Once again, thank you for your feedback. More

Auckland Central, New Zealand
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 8 April 2012

We received a warm welcome from Brij, the new owner manager and enjoyed our stay in a clean and well appointed unit, plenty of room in the bedroom, living room and kitchen. Brij showed us around the Motel and facilities which include a nice swimming pool and hot thermal spa pools. Happy the Kitten is a special with the children... More

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See 3 more reviews by AdrianP101 for Rotorua
Brij Gurm, Owner at Cleveland Motel, responded to this review
17 April 2012

Thank you for your comments. My wife and I have enjoyed Rotorua and its sights for the past 16 years and now it is our turn as motel owners to share our passion of all Rotorua has to offer with our guests. We continue to learn a tremendous amount from feedback from our guests about what they enjoyed the best. More

Melbourne, Australia
1 review
4 of 5 stars Reviewed 24 March 2012

The owner was very helpful, know's all the activities. Good clean rooms and the thurmal was great to relax in after a day of sight seeing. More

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Tauranga, New Zealand
1 review
4 of 5 stars Reviewed 22 March 2012

Friendly, comfortable and clean. The owner went out of his way to be helpful and accommodating. The grounds are pleasant and spacious with plenty of room for the kids to run around. Nice warm swimming pool and real thermal pool to relax in - so much better than ordinary mains water spa. Nothing flash or luxurious about the rooms but... More

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Brij Gurm, Manager at Cleveland Motel, responded to this review
17 April 2012

Thank you for your feedback. Having done a fair bit of travelling ourselves, we know how important it is to give our guests a welcome from the heart. We believe running a motel is not rocket science. A clean room, comfortable bed, a shower that wakes you up and a willingness to help our guests select the right activities. We... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 March 2012

The new owner of the motel is all in for good service, helping with all kind of questions in a very personal way. The swimming pool is really nice, heated and large, kids love it. The rooms could do with a make-over, but considering the price it's ok. More

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Brij Gurm, Owner at Cleveland Motel, responded to this review
17 April 2012

Thank you for your comments. You stayed in our Studio unit. We have already started replacing the furniture in these units and doing a makeover of the kitchens & bathrooms. Please watch our news on our website. More

Dublin, Ireland
1 review
4 of 5 stars Reviewed 11 March 2012

This was the first motel we stayed in when we arrived in New Zealand. Arrived extremely tired after a long distance flight and were warmly welcomed by the owner. A very friendly gentleman who gave us great advice on the area and the activities to visit. The unit was well equipped and clean. Great value for money. We also enjoyed... More

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Auckland, New Zealand
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 9 March 2012

We didnt make a booking but just turned up, we were given option between studio, 1 bedroom and 2 bedroom, since we went as a group of 6 couples and kids, we took options of 3 x 2 bedroom, the units were not modern but was clean and tidy and had everything we need, bed, kitchenwares and were also provided... More

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Additional Information about Cleveland Motel

  • Cleveland Hotel Rotorua
  • Cleveland Motel Rotorua
Address: 113-119 Lake Road, Rotorua, New Zealand
Price range (per night):* RM232 - 358

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