Wow - this place was just fantastic. I can't speak highly enough of how beautiful our apartment was, the views of lake, amazing sunsets, the pool so beautiful, tennis courts always free, very friendly staff, everything clean, immaculate, great room service food. Didn't try restaurant as we had 4 unadventurous kids so didn't want to waste our money!! Just loved...
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Dear CazzieH,
Thank you for taking the time to share your experience on TripAdvisor, it is truly wonderful to read your review and know that we were able to add to your holiday away.
I appreciate your feedback regarding our friendly team. It is also nice to read that you were able to make use of the hotel facilities.
Once...
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I stayed there for two nights last year during winter. There was a huge group of us for a conference. I went swimming in the spa during the day, used a supplied swimming blue and white towel, took it back to our room to shower and change for dinner.
When we came back to our room after dinner, the blue...
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Dear Georgie G,
Thank you for taking the time to share your experience on TripAdvisor regarding your stay with us last winter.
I am sincerely sorry to hear that your bikini went missing during your stay with us and I would like to assist further with this. It is simply unacceptable that you were referred to our linen supplier and...
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My wife and I arrived late afternoon, after driving from Auckland, and were met with a very friendly reception. We were upgraded, without asking, to a one bedroom apartment on the top floor, with a tremendous view of the lake and mountains. As a diamond HH member and, as my wife is disabled, we were allocated an underground parking space,...
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Dear DoricWanderer,
It is always pleasing to hear that we have exceeded the expectations of our guests and delivered the high level of service and accommodations we strive to offer.
I appreciate you taking the time to share with others on TripAdvisor your experience with us and I do hope that we will be able to welcome you back again...
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My husband and I weren't sure what to expect with the Hilton Lake Taupo. However, we thought we'd give it a try as we had some HHonors points to burn. Little did we know that we were in for a major treat.
Upon arrival at the hotel, we were greeted by Nadia-the Front Desk Manager on duty. Having spent hundreds...
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Dear jaimie_u,
Thank you very much for taking the time to share your recent experience with us at Hilton Lake Taupo. It is always very pleasing to read that we have exceeded guest expectations in delivering an exceptional level of hospitality and accommodation.
I appreciate you recognising both Nadia and Kinni, they are both key employees in delivering on the...
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Stayed recently on our trip around the North Island, Quite a good hotel, however very small bathroom for what we paid!
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Dear Astrid909,
Thank you for taking the time to share your recent experience on TripAdvisor.
We are privileged to be able to offer guests a wide range of room types at the hotel with a mixture of bathroom sizes from hotel to apartment style layout single to double basin.
I do hope that we will have the privilege of welcoming...
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My husband and I stay at the Hilton Lake Taupo last weekend for our wedding anniversary and had an really relaxing time.
The Hilton is really luxurious and the facilities are great. We got a fantastic rate using our Entertainment card and managed to book a Junior Suite for 2 nights.
The room itself was awesome, really spacious - a...
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Dear Taraleigh01,
I appreciate you taking the time to post feedback regarding your recent stay with us. It was our pleasure to assist in making your special wedding anniversary away together a memorable experience.
It is pleasing to hear that overall your thoroughly enjoyed your stay and in particular our leisure facilities.
We look forward to welcoming you back for...
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Good hotel, good food, venue. Bike hire available . Gym okay
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Dear chitake,
Many thanks for taking the time to post review on TripAdvisor. It is pleasing to hear that you enjoyed your time with us, in particular our bike hireage - I do hope you were able to enjoy some of the many trails Taupo offers.
Thank you again for sharing and I look forward to welcoming you back to...
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We stayed at this hotel to play golf nearby. The Relaxation Suite was in the old part of the hotel and completely charming. Huge room, comfortable, warm and with a great view over the lake.
Breakfast room was warm and again overlooks the lake. We thought the value was terrific and would recommend it. Staff helpful and friendly.
For golfers,...
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Dear petmar035,
I appreciate you taking the time to share feedback on your recent experience with us in Taupo.
It is pleasing to read that you were able to make the most of our fantastic region and play at both world class international golf courses as well as enjoy accommodation in one of our Relaxation Suites overlooking the Great Lake!...
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I stayed at this establishment while attending a conference. The room was large, very clean and had a balcony that joined onto a stairwell to the levels below.
The standard of the room is very high, crisp clean bedding and the usual amenities, including television, mini bar, desk and chair and ironing facilities. The bathroom was large, with double vanity...
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Dear WGH123,
Thank you for choosing to stay at Hilton Lake Taupo. I appreciate you taking the time to place feedback on TripAdvisor regarding your recent stay with us.
We take pride in offering a high level of accommodation, facilities and personal service at Hilton Lake Taupo and I am delighted to hear that you enjoyed your return stay with...
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Really enjoyed my 5 days at the Hilton at Lake Taupo. Suggest you spend the extra $ to get a lake view, thats why you are there for, right? Clean and tidy, well serviced. Breakfast good but $$. Staff very helpful. nearby hot pools worth a visit. Only downside to staying here is that it is a drive into Lake...
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Dear IJC238,
Thank you for taking the time to post feedback on TripAdvisor regarding your recent stay with us. It is pleasing to read that you enjoyed your time, in particular our lake views and hotel presentation.
As you have noted, the hotel is located a short 5 minute drive from the centre of Taupo town centre, elevated between Great...
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