Staff were very unfriendly/helpful, almost rude. Room would have been fine for two ppl but not enuff room for 3. Room wasn't set up for 3 people, didn't even have enough towels. Did not receive newspaper mentioned in welcome pack - were not suprised. Ashtray full of old cigarette butts - how difficult is that to empty really? The rest... More

Upon arrival, we were told that we had been "upgraded" from our cottage to a villa in the main building. No explanation was given and I'm still not positive it was an upgrade, but it was spacious and fine for a night. It was a two story unit that was clean but most of it was a little tired looking.... More

We stayed at Cypress for 2 nights and were incredibly impressed. On arrival we were informed they had upgraded us from a cottage to a villa at no extra charge. Throughout our stay the hosts were very friendly and went out of their way to assist us in any way they could. The villa was fantastic and very clean and... More

The motel is approximately 5-10 minutes walk from town, which has some decent shopping and restaurants/bars if you know where to look. Based on our trip, we wouldn't say it was a dump...it's targeting a specific type of traveller and it does that well enough. It targets the backpacker brigade by and large. We had one of the older bungalows,... More

Cypress Villas is a walk away from the main town - which we found later was no bad thing (we thought Taupo was a dump). It is quiet, set off its residential road, and the one-bed apartment we stayed in for a night was bright, warm and sunny, with a lovely cosy bed. You can walk to the lake from... More

Love the half-dozen "cottages" associated with the hotel. These are basically semi-detached holiday houses, with great decor and all mod-cons. The 2 of us rattled around in our brick & tile bungalow (which can sleep up to 8) with lawns and gardens blooming in the spring and providing a showcase for the tuis to sing in. More

My partner and I wanted to have a nice weekend away and this was the place to be! Julie was lovely to us and made us feel more than welcome and made sure our needs were top priority! We are advising our friends and family to stay with them when they are ever in Taupo. Top of the class accomodation... More

We stayed in room 4 here which was a one bedroom apartment on the first floor. We really liked this place, it was spotlessly clean, had a separate lounge/kitchen and everything seemed new. The bed was very comfortable, there was a choice of feather or synthetic pillows which we haven’t come across in any other motel. The owner was very... More

This place is a gem amongst a plethora of nondescript motels. In a peaceful street away from the centre and the traffic of Lake Terrace, you can hear the singing of the birds in the morning! There are only 6 units, either studio or villa, each with its own balcony or patio. Clean, comfortable and well-equipped, our one bedroom unit... More