Room 501 was perfect for us, parents with 2 small kids (2 bdrm suite). Massive suite. Ultra clean. Great location. Wonderful staff. We'll be booking a room here when we're back in Wellington :)
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I was upgraded to a lovely apartment by the very helpful Asif ,everything about my stay was first-class, from check -in to check-out.Great staff,well supplied clean accommodation,good location tasty breakfast .i would not hesitate in recommending this hotel and would certainly stay again
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Dear GMS56,
Thank you for providing us with your valuable feedback on TripAdvisor.
It is part of our culture to celebrate success and receiving positive feedback is an integral part of this process. I will pass on your kind words to Asif.
We look forward to welcome you back at CityLife Wellington in the near future.
Kind Regards,
Viresh Mathur
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We stayed here in March. We were one couple and one adult plus 2 teens. We booked a studio and a 2brm apartment. They upgraded us to a 1 brm apartment. The one bedroom apartment was huge but the internal bedroom was way too hot. We had both the fans in the room running and it was uncomfortable. This is...
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Dear Princess 5222,
Thank you for your providing us with your valuable feedback on TripAdvisor.
Please accept my sincere apologies over the inconvenience caused whilst you were a guest at CityLife Wellington. I apologise that your rooms were not allocated on the same floor and that there was no temperature control in the bedrom of your suite. We will ensure...
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Need better beds, trampoline is not very comfortable to sleep on!
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Dea JnHang,
Thank you for posting your valuable feedback on TripAdvisor.
I am pleased to inform you that we are in the process of rolling out new beds for the entire hotel. I am confident guests will love these new beds!
Again, thanks you for providing us with your valuable feedback and we hope to welcome you back at CityLife...
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Four of us - 3 adults & one teenager - stayed in a 2 bedroom suite for a couple of nights. We had 2 twin bed in one room and a queen in the other - would have preferred 4 twins but that probably isn't an issue for most people.
Pros - roomy, reasonable decor, comfy beds, excellent location (Wellington...
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Dear travelite42,
Thank you for choosing to stay at CityLife Wellington and providing us with your valuable feedback on TripAdvisor.
I have taken your comments on board about our kitchen amenities and will look at our options of ensuring the kitchen is well equipped with desired utensils. I am pleased to read that you have overall enjoyed your stay with...
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Our extended family chose to stay here for a family birthday. We had the studio room, two family members had two bedroom suites, and another the three bedroom suite. All great .The helpfullness of the concierge was without parallel, going to the trouble of getting global roaming to work on my new phone. Our room the studio was large with...
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Dear Killcare,
Thanks for chosing to stay with us on a special occasion.
I am pleased that you thoroughly enjoyed your stay with us and found the staff very helpful. We enjoy celebrating successes and receving positive feedback is an integral part of this process. I wil pass on your kind words to our team.
We look forward to welcoming...
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Fantastic service at this venue. The pre-arrival concierge was fantastically helpful and organised a can from the airport into the hotel and then back again when we left, and Max at reception was also incredibly helpful, doing the confirmations for my tours over the next few days, and giving us directions for around the city.
The apartment was fantastic, clean...
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Dear Brendan M,
Thank you for posting your valuable feedback on TripAdvisor.
We love to celebrate successes and receiving positive feedback is an integral part of this process. I am pleased that you found our service fantastic on your stay and that we could be of help during your time in Wellington.
Again, thank you for your positive feedback and...
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We were looking for a two bedroom, two bathroom suite in central Wellington and this definitely fit the bill. Our suite was very comfortable, clean, and the staff was very helpful. I thought I had booked a suite with two rooms with queen beds (perhaps I made a mistake and didn't), so originally we were sent to a suite with...
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Dear happy12054,
Thank you for posting your valuable feedback on TripAdvisor following your stay from CityLife Wellington.
I am pleased that apart from the initial hiccup upon check in, you enjoyed your stay with us and found the staff helpful.
We look forward to welcome you back to CityLife Wellington on your next visit to NZ.
Kind Regards,
Viresh Mathur
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We booked the CityLife Wellington at last minute, after weeks of trying to find accommodation for 3 adults and 2 children at a resonable price.
This hotel was perfect for us, unfortunately we didnt get to spend much time there,as the airport had been closed most of the day so we were late arriving, then left at 6.45am the next...
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Dear Tee1969_10,
Thanks for choosing to stay at CityLife Wellington and posting your feedback on TripAdvisor.
I am pleased that you and your family had a great stay with us and found the rooms ideal for your stay.
We look forward to welcome you back in the near future.
Kind Regards,
Viresh Mathur
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CityLife Auckland is accessed at the top (6th floor), and the approach and parking is very challenging for drivers, especially shuttle drivers with trailers. The reception desk staff was excellent for me at check in and check out, very helpful with luggage both times. My third floor room was spacious and very nicely appointed and included a kitchen and laundry...
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Dear D M,
Thanks for posting your feedback on TripAdvisor.
It is great to read that you enjoyed your stay with us and found the staff excellent during your stay.
We look forward to welcoming you back in the not too distant future.
Kind Regards,
Viresh Mathur
Hotel Manager.
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