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Rydges Lakeland Resort Hotel Queenstown

3.5 of 5
38 - 54 Lake Esplanade, Queenstown, New Zealand
Hotel amenities
Rydges Lakeland Resort Hotel Queenstown
Ranked #46 of 58 hotels in Queenstown
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666 reviews from our community

Traveller rating
    110
    227
    167
    94
    68
See reviews for
Families
97
 
Couples
322
 
Solo
34
 
Business
51
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
New Zealand
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW

We have stayed here several times over the years and never complained but this time a few things need improving on. The meals were nice no complaints there but our check in was not handled very well. With a disabled husband I had requested an easy access room a couple of months in advance but after first being directed to... More

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See 4 more reviews by Fay H for Queenstown
San Jose, California
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 16 May 2013 NEW

Hotel was convenient to walk to downtown and great view of lake if you were to spend much time in the room. I was traveling with my adult son, and when we checked in were given a room with one bed, they were very responsive to changing us to a double room right away. the dining room was very clean... More

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See 2 more reviews by CarmZee for Queenstown
Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 16 May 2013 NEW

Amazing views of lake Wakatipu. Central location with nice rooms amenties. Worth the money mainly for location - 10 min walk into town. Looks quite old from the outside but it seems must more updated once you're inside. Parking provided as well which is great, and theres plenty of street parking too.

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Christchurch, New Zealand
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

We really enjoyed our stay at Rydges Lakeland Resort, even though it may be showing its age a little. The room was bright, airy and clean. The restaurant was excellent, although I recommend dining in the restaurant rather than in the bar, where service was lackluster. The location of the hotel was also excellent, with the views spectacular from the... More

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Justin M, General Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review
16 May 2013

Hi there, guest feedback allows us to improve our services and reward our outstanding team members. I was delighted to read you enjoyed your stay and will pass your feedback on to the team so they can read how pleased you were with the service they provided. Regards JM More

San Rafael, California
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 13 May 2013 NEW

Lake view is best feature of this older hotel with small rooms. Terrible closets with limited front to back storage rather than side to side. Bathroom could have used some refurbishing. Dismal sixth floor dining room served good food but needed major redecoration. Bar was packed every evening we stayed at hotel. Very convenient to local bus stop though town... More

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Justin M, General Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review
16 May 2013

Hi there, thank you for your recent comments.. please be assured that I will be discussing your feedback with the relevant Department Managers to ensure our improvement in these areas. Regards JM More

Wellington, New Zealand
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 12 May 2013 NEW

The best thing about this hotel are the views - they are simply stunning. I was here for three nights for a conference. I booked bed and breakfast after signing up as a priority guest (individual not company gave me a better rate). I booked into a 'superior lake facing king'. The room and bathroom were fine. the bed was... More

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Justin M, General Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review
16 May 2013

Hi there, thank you for your recent comments..your feedback is very much appreciated and will be discussed in our upcoming Guest Services Meeting to ensure improvement in the areas you mentioned. I do trust you otherwise enjoyed your stay and that we will have the opportunity of welcoming you back to Rydges Lakeland Resort Queenstown in the near future. Once... More

New Plymouth, New Zealand
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 9 May 2013

We were in Queenstown for one night and stayed at Rydges Lakeland Resort. A lovely hotel with excellent accommodation, views out over the lake and we saw the Earnslaw sailing passed several times. This hotel accommodates a lot of peolple and all rooms face the water which is spectacular. In autumn the trees and lake are magical.

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See 2 more reviews by Maxiboy3333 for Queenstown
Justin M, General Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review
13 May 2013

Hi there, thank you so much for your recent comments... I was delighted to read you enjoyed your stay and will pass your feedback on to the team. Regards JM More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 5 May 2013

We stayed here towards the end of April. We had booked a twin room at a very good price, I think we were possibly upgraded without being informed as we had a lakeside view (which we weren't expecting given we hadn't paid for one) and a double bed each. Very clean, a little tired in places - like a stain... More

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See 3 more reviews by ToothAndLies for Queenstown
Justin M, General Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review
13 May 2013

Hi there, thank you for your recent comment... I was delighted to read you enjoyed your stay and will pass your feedback on to the team. Regards JM More

Auckland, Auckland, New Zealand
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 May 2013

We were looking for a well priced hotel, with flat walking distance to town and close to the lake and children's playground. This hotel does tick all those boxes, and the room was clean. However, it is mediocre at best - the staff are rushed and unwelcoming, I had to ask for the cot to be placed into the room... More

Was this review helpful? Yes 1
See 4 more reviews by KKG007 for Queenstown
Justin M, General Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review
13 May 2013

Hi there, thank you for taking the time to completing and posting your comments on Trip Advisor. Please be assured that I will be discussing your feedback with the relevant Department Managers to ensure our improvement in these areas. I take all guest comments and experiences very seriously and rest assured remedial action has been taken to address your concerns.... More

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5 of 5 stars Reviewed 28 April 2013

Having read some less than complimentary reviews we were not sure what to expect but have to say we were pleasantly surprised. Sure there were some areas that needed a bit of TLC but the bed was very comfortable(there were 2 Queen beds in our room) everything was spotlessly clean & the view was magnificent. We had an excellent breakfast... More

Was this review helpful? Yes 1
Justin M, General Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review
13 May 2013

Hi there, thank you so much for your recent comments.. . I was delighted to read you enjoyed your stay and will pass your feedback on to the team. Regards JM More

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Additional Information about Rydges Lakeland Resort Hotel Queenstown

Also Known As:
Rydges Lakeland Hotel Queenstown
Rydges Lakeland Queenstown
Address: 38 - 54 Lake Esplanade, Queenstown, New Zealand
Region: New Zealand > South Island > Queenstown
Amenities:
Bar/Lounge Business Centre Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #46 of 58 hotels in Queenstown
Price range (per night): RM222 - 559
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Contemporary Multi-story Hotel overlooking Lake Wakatipu, 400 meters from town center. ... more   less 
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