I really enjoyed the location and views from this Queenstown property. I'd had friendly service from all staff throughout my stay and this was topped off when I realised I'd lost some jewellery as I was leaving. When I contacted the hotel the receptionist went out immediately with a torch, as it was still dark, located the item, phoned to... More

We stayed here for three nights, we had a little chalet with great views over the lake from upstairs. Very clean, comfortable and warm once you got the heaters going. Ideally situated just up the hill from town, a bit steep but not too bad. Very pleasant and reasonable. We'd stay here again. More

so this review may be biased, since as part of a prepaid tour package i stayed at the 5-star millbrook resort before checking into the heartland to meet up with some friends. the room we had at the heartland was a pretty spacious, basic room with a nice (tiny) outdoor area to smoke/sit/relax in. upon checking in, i did find... More

The location is pretty good, only about a 10min walk into the centre of town. The room itself is slightly outdated but the size and comfort made up for it. The room is big, bed is comfy, flat screen TV and a heat pump. I had a balcony with a pretty view to the lake. My colleagues however staying with... More

Stayed here two nights and were very pleased with it. The room was a great price, was super large and clean with incredible views. I think we possibly had the best room in the place as it was on the top corner with 180 degree views from 2 walls of windows and 2 decks. The bed was huge (2 singles... More

It was the last night and last hotel on our 2 weeks trip to NZ, which means that we've seen a lot and still managed to be positively surprised. The room was specious with extra large and super comfortable bed, 2 balconies, one with magnificent view on lake and gondola. The bathroom could be better - it was quite cold... More

We stayed for two nights at this hotel. The rooms are spacious and clean. The location is excellent (if you don't mind climbing a steep hill on your way back), very close to the shops and restaurants of Queenstown. From our balcony we had a nice view of the gondola's going up the mountain and the paragliders hanging above. More

Stayed here in February 2012 for two nights with a friend. We booked discounted rooms through Laterooms.com and enjoyed our stay. The good Amazing shower water pressure Good views Comfortable beds Good location The bad Internet not free (but not too expensive either) Balcony not covered so pretty useless in the rain Overall A reasonable and pleasant option. The location... More

its an excellent hotel. the rooms are very good. we got a view room (can see the mountains and the lake) one can spend all day in the balcony enjoying the views. its 5 mins walk from the city center, very nice location. More