This is a nice hotel, well designed and in the best location for access to downtown Queenstown. The rooms are comfortable and spacious but I have a question regarding their facilities. Queenstown is extremely cold in winter and my room only had a small wall heater and was very cold when coming back to the hotel after a day out.... More

We spent a couple of nights at the Novotel Lakeside, the room was lovely and roomy with good views, very clean and well furnished , the bed was soooo comfy. The Dinner in the restaurant was very enjoyable. The service was pleasant, but could be improved in the Dining side of things. Very central, to shops,bars etc. Would stay again. More

We stayed here in April 2012, we had originally booked a superior room, when we got to check in we were told we needed 2 rooms as the infant couldnt share the bed and max occupancy is 4. so paid an extra $100.00 for adjoining rooms. the room itself is very nice and cozy. we had a balcony which when... More

I took my mother to Queenstown recently and we spent two nights at the lovely Novotel. The staff must be complimented on their wonderful attitude and friendliness, it made a good stay even better. We chose a premium room without the view as we figured we would see the Lake when we were outside exploring Queenstown. Our room overlooked the... More

I stayed in Novotel Queenstown for 4 nights with my friends and we had a wonderful experience. The room was clean and the size was average. The service was friendly and the concierge was very knowledgable and recommended us many good activities while we were there. They also booked a few activities and made a reservation for dinner the the... More

We stayed at Novotel Queenstown from the 5th til the 8th January 2012. Novotel Queenstown advertised their apartment with a lakeside "view". That's if you could see through the abundance of trees in front of the apartment, as well as a noisy children's playground that was plonked outside it. Nevertheless, the room was very spacious, and it offered a very... More