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Sofitel Queenstown Hotel & Spa

5.0 of 5
8 Duke St | PO Box 1797, Queenstown 9297, New Zealand
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Sofitel Queenstown Hotel & Spa
Ranked #6 of 58 hotels in Queenstown
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507 reviews from our community

Traveller rating
    355
    91
    40
    16
    5
See reviews for
Families
64
 
Couples
315
 
Solo
21
 
Business
22
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Raleigh
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 May 2013 NEW

My husband I recently stayed at the Sofitel in Queenstown and truly could not have more pleased with the location, our room, the amenities and were most impressed with the staff. We were greeted warmly by Nina at check in and she was the perfect combination of friendly, helpful and professional the entire stay. The concierge, Bryan, was most helpful... More

Was this review helpful? Yes 1
Sydney, Australia
1 review
5 of 5 stars Reviewed 22 May 2013 NEW

A great hotel in a beautiful place. Staff were excellent, quite varied international backgrounds, but all well drilled in Sofitel service approach. Stayed on the Club Floor - quiet and great rooms and extras. Location within the town is very central but still relaxing. A super break!

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Review collected in partnership with Accorhotels.com

Riverside, California
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

I am an American who loves 5 start hotels. This location is perfect 1 block off the busy street. the atmosphere was very french European...which I love. The rooms were also very well appointed. The bathrooms even had heated floors.

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See 6 more reviews by James A for Queenstown
Sydney
1 review
3 of 5 stars Reviewed 22 May 2013 NEW

Overall a very good hotel. Major issue however is that they like all other Accor properties do not offer free WiFi. This is seriously annoying at any hotel let alone one that claims to be 5 star. Next time we will choose the only other 5 star in Queenstown even though it is less well located. We had the same... More

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Review collected in partnership with Accorhotels.com

Wellington, New Zealand
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 May 2013 NEW

My boyfriend and I spent a weekend at the Sofitel in Queenstown in mid May. I'd done some research on where to stay and was very satisfied with the Sofitel. The rooms are great and just don't seem like normal hotel rooms. Some how their configuration makes them seem a bit more spacious and lighter. Great bathrooms and other nice... More

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Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

This is a truly a wonderful hotel in a wonderful location in central Queenstown.The staff are just great always going above and beyond with fantastic service,the rooms are very impressive,as is the lobby,bar and restaurant,where the food and service just the best.You can tell that the management of this hotel are true professionals!!

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New Zealand
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

My stay at the Sofitel in Queenstown was fabulous. From the minute I arrived I felt 'looked after' and nothing was too much trouble. The room was luxurious with one of the best beds I have ever slept in. The breakfast was varied, delicious with great coffee and the staff very helpful. I cannot recommend this hotel highly enough. Due... More

Was this review helpful? Yes 1
Australia
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

Very luxurious with a double sized spa bath and expensive toiletries. Valet parking was easy and affordable at $20/day. Hotel is well located in central Queenstown with a short walk across the road to shops and restaurants. Attached day spa is very nice. Avoided breakfast here due to reviews of cost/quality on Tripadvisor so can't comment on this. Hotel highly... More

Was this review helpful? Yes 1
See 7 more reviews by EvilParrot for Queenstown
Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 18 May 2013

I booked this hotel because of tripadvisor reviews and I was looking forward to my experience with great anticipation; I was quite frankly shocked and disappointed with the experience. I was there with my partner on the 15th/16th May. We checked in a little early at just before 1 pm and was told the room was not ready and check-in... More

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 18 May 2013

As always we had very high expectations when staying at the Sofitel and they are almost always met, this was no exception. We had a lovely stay with large, fully equipped rooms, impeccable and friendly service and a great location. My own small gripe, though never experienced at other Sofitel's, was our second day of stay cleaning service was really... More

Was this review helpful? Yes 2

Review collected in partnership with Accorhotels.com

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Additional Information about Sofitel Queenstown Hotel & Spa

Also Known As:
Sofitel Queenstown Hotel And Spa
Sofitel Queenstown Hotel Queenstown
Sofitel Queenstown Hotel
Sofitel Queenstown
Queenstown Sofitel
Address: 8 Duke St | PO Box 1797, Queenstown 9297, New Zealand
Region: New Zealand > South Island > Queenstown
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotels in Queenstown
#6 Luxury Hotels in Queenstown
#8 Family Hotels in Queenstown
#11 Romantic Hotels in Queenstown
Price range (per night): RM568 - 1,096
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Experience a new level of sophistication at Sofitel Queenstown Hotel and Spa recently awarded only Qualmark Exclusive Hotel. Inspired by the charms of Paris and the charisma of Queenstown hospitality, be mesmerized by its tasteful combination of French antique chic and local avant-garde design. Centrally located and providing exceptional personal service the hotel truly embodies the Sofitel concept ‘art de vivre’ – the art of living. The lobby and lounge flow into a resplendent reception enclave, invoking the panache of Paris and warm hospitality inherent to any Queenstown stay. Elegantly appointed rooms and suites feature comforts such as Sofitel’s sumptuous 'MyBed', double spa bath and separate walk-in rain shower. Modern surround sound LCD TV/DVD players entertain in bedroom and bathroom, a pillow menu and plush New Zealand possum throws add yet another fine touch. Hotel facilities include signature restaurant, Vie, an intimate Nue Lounge and the luxurious Left Bank Café – part French kitchen, part tea room – open for breakfast and lunch in charming Paris fashion. The ‘piece de resistance’ is LeSpa, a relaxing haven where mind, body and spirit unite. Using French and New Zealand products, LeSpa’s lavish treatments, which include a traditional Maori rituals and Hammam steam room, place strong emphasis on balance, well being and regeneration. ... more   less 
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