What a disappointment. Booked a 2 bedroom apartment, and on arrival was dissapointed with open car park with what appeared to be no real security. Middle of Albury, hmmmmm.
However the real blow was the wedding happening directly under the room. The hotel has a function room, and when I rang to register the fact I could not sleep, was...
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Dear Matt,
I must apologize regarding your room allocation being close to the wedding that was on during your stay. It is our normal practise to allocate non wedding guests as far away from the function room as possible. Unfortunately this did not happen on this occasion and I do apologize. I have briefed my reservations team to make sure...
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