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Jesmond Executive Villas

4.0 of 5
185-193 Newcastle Road, Newcastle, New South Wales 2299, Australia
Hotel amenities
Jesmond Executive Villas
Ranked #12 of 19 hotels in Newcastle
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110 reviews from our community

    Trip type
Traveller rating
    14
    24
    17
    15
    40
Date Rating
NSW
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 11 May 2013

I stayed for 6mths and found my accommodation terrible. I attempted to speak to the manager several times however he NEVER go back to me. I found the cleaner to be lazy never cleaning the room just doing the bear minimum. Pillows were dirty, bathroom was full of mould, the kitchen, well lets just say I did not eat in... More

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Brussels, Belgium
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 21 April 2013

Our family enjoyed the spacious villa. Near a busy street but not too much noise in the rooms. Although we were supposed to pay for wifi, we could connect for free. The staff at the reception could be a bit more friendly and the parking space is quite limited, especially in the evenings. Kitchen is well equipped. Late check-out is... More

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Manager-Matthias, Guest Relations Manager at Jesmond Executive Villas, responded to this review
16 May 2013

Thankyou for you positive response. As with most holiday accomodation, our rooms are not serviced unless guests stay for more than a week. We are happy to supply clean towels on request. More

Brisbane, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 13 April 2013

Despite some other reviewers' experiences, we had a very comfortable stay in our villa. We arrived at about 10:30pm, fighting exhaustion and the rain. We had rung ahead to advise of our late arrival and had been given friendly, clear instructions about how to access our villa. Upon entering the villa we were delighted with its cleanliness and facilities, and... More

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Manager-Matthias, Guest Relations Manager at Jesmond Executive Villas, responded to this review
16 May 2013

Thankyou for taking the time to write such a positive review. We look for to welcoming you back. More

australia
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 9 April 2013

large variety of self contained units ,all with a slight difference.some with spa baths,some close to the heated pool, and others near thr bbq area.The other block of units is away from all of this if you dont want the pool and people traffic noise. Large shopping centre accross the road for groceries and drinks

Was this review helpful? Yes 2
Manager-Matthias, Guest Relations Manager at Jesmond Executive Villas, responded to this review
16 May 2013

Thankyou for taking the time to write such a positive review. We look forward to welcoming you back. More

Sydney
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
2 of 5 stars Reviewed 9 April 2013

The hot water in the kitchen sink was turned off because it leaked as did the toilet which didn't explain the poo on the back of the door - we put that down to rude guests and lax housekeeping. There was, however, a towel on the floor to mop up water from the leaking loo. We almost had to grease... More

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Manager-Matthias, Guest Relations Manager at Jesmond Executive Villas, responded to this review
16 May 2013

Thankyou for your feedback. The leaking toilet and window latch were fixed immediately. We can only fix problems as they are brought to our attention. There is a scratch on the back of the door where paint has been removed which I am assuming you mistook for excrament. We do ensure that our when issues are brought to our attention... More

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Doncaster, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 7 April 2013

The hotel itself has potential, espcially some of the facilities however, as other guests have stated, we also had problems with the cockroaches/pests and were not amused. Considering how the room had just been cleaned there were cobwebs on the ceiling. We had a room next to the BBQ area which seems to be very inappropriately located, especially when you've... More

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Manager-Matthias, Guest Relations Manager at Jesmond Executive Villas, responded to this review
16 May 2013

Thankyou for your feedback. We do not claim to be a five star accomodation and make it very clear which facilities are featured within our rooms. We do not have telvisions in our bedrooms, only in the living rooms as is the case with most holiday accomodation of a similar standard. We do not have portable fans as they provide... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 24 March 2013 via mobile

We stayed for one night and very disappointed. Our room was very dirty, dusty and to go with that dead and live cockroach's. The king size bed (two singles together) very uncomfortable and the linen is cheap. To top it off I got a call from a member of staff, asking where my key was.... I am so glad the... More

Was this review helpful? Yes 1
Matthias_Kocher, Guest Relations Manager at Jesmond Executive Villas, responded to this review
1 April 2013

Thankyou for your feedback. We always take complaints from our guests very seriously and are curently addressing the feedback we have had over our cleaning issues. The villas are consistantly sprayed for pests, and I'm very sorry you had this experience. Most hotel rooms do use King zippered beds to allow the bedding configuration to be changed to accomodate the... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 23 March 2013 via mobile

We stayed for two nights in a deluxe spa room. Pictures were not illustrative of what we got. The deluxe room promises more modern furniture and a bigger room-bigger, yes but modern, no. The king size bed was two singles pushed together which were extremely hard and uncomfortable and we both consequently woke up with sore backs. Bedding was not... More

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Matthias_Kocher, Guest Relations Manager at Jesmond Executive Villas, responded to this review
1 April 2013

Thankyou for your feedback. The cleaning issues that you have addressed are being actioned immediately and the Villas are consistantly sprayed for pests. We are sorry that your experience was unpleasant and will do our best to ensure our cleaning standards are maintained to the highest standard. More

Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 21 March 2013

We stayed one night we had a big refidgerated truck which they found a space for, the room was very modern and well appointed. The only negative was we were next to the BBQ and a few familes with kids were having a gathering but thankfully they left early as we had to get up at 4am. Will stay there... More

Was this review helpful? Yes
Matthias_Kocher, Guest Relations Manager at Jesmond Executive Villas, responded to this review
1 April 2013

Thankyou for taking the time to write such a positive review. We look forward to welcoming you back. More

Canberra
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 13 March 2013

We stayed at the Jesmond Executive Villas for two nights in a deluxe one bedroom spa room. Check-in was efficient although our request for twin beds had not been noted. They quickly changed the configuration of our room when this was noticed. There was only one bedside table and bedside light. The apartment was spotless with a modern kitchenette (no... More

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Matthias_Kocher, Guest Relations Manager at Jesmond Executive Villas, responded to this review
1 April 2013

Thankyou for taking the time to write such a positive review. We do not claim to be situated in central Newcastle, however we are just a 10 minute drive into Honeysuckle, Newcastle Beach and Darby street and only 2 mins from the University and about 5 mins from John Hunter hospital. We are also only about 5 mins from the... More

 
 
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Additional Information about Jesmond Executive Villas

Also Known As:
Jesmond Executive Villas Hotel Newcastle
Jesmond Executive Villas Hotel
Jesmond Executive Hotel
Jesmond Executive Motel
Address: 185-193 Newcastle Road, Newcastle, New South Wales 2299, Australia
Region: Australia > New South Wales > Greater Newcastle > Newcastle
Amenities:
Business Centre Free Parking Kitchenette Pets Allowed Swimming Pool
Hotel Style:
#7 Luxury Hotels in Newcastle
Price range (per night): RM314 - 501
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Executive Villas Jesmond provide a range of studio, one, two and three bedroom apartments and also spa apartments. Each apartment has a large television with eight Foxtel channels and wireless internet is available on-site. The Villas are pet friendly and are situated next to a large park. Stockland Jesmond Shopping Centre is just across the road and public transport is easily accessible. Newcastle hospitals, Energy Australia Stadium and The Entertainment Centre are all just a short drive from the Villas. Disabled rooms are available on request. There is exciting development happening at our Jesmond site over the next few months. The Villas will be opening brand new apartments to meet the high demand for accommodation in Newcastle. ... more   less 
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Jesmond Executive Villas
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