I recently stayed at this hotel after a work conference and was horrified to wake after one hour to intense scratching all over my body. Yes BED BUGS GALORE and the photos dont lie! It is one thing to experience this horrible dirty infestation but its another to be treated extremely rudely and have the door slammed in your face... More

To start, we got a taxi from the Varsity Train station having no clue what Australia had in store for us. The neighbourhood (the way the taxi driver made sure we were okay before leaving) seemed a little sketchy. We booked our room while on our way there, in a frantic last minute arrangement. When we got to the hotel... More

Checked in late (10.30pm). First encounter with a Cockroach was at 3am when crawling over sons bedsheet near pillow. He slept with us for remainder of night. Then in morning on curtain and then in bathroom cupboard. On curtains. 4 in total. Linen had holes and bed had stains which were seeping into sheets. Sunken & stained mattresses. Only 1... More

This hotel is well located to go to Surfer's paradise, there is a bus stop in front of the hotel! At walking distance, you can find a coles! Rooms are big and clean! And the staff is realllyy friendly.

i can say this is a budget place. dont expect 5 star and luxury bed. Complete with TV, microwave, coffee making, hairdryer. Toilet and bathroom aging. bed reasonably comforatble and clean. the staff/ ( maybe the owner) Donna was helpful during stay. Located along the Gold coast highway, so easily assess to 'the centre'. Bus stop around 50 m away.

We had the misfortune of booking this hotel through the worldtourismgroup. It has to be the worse hotel I have ever stayed in and I have traveled the world several times. The rooms stank, the carpets were filthy, the bathroom had black hairs in the shower and sink, there were toenails on the carpet. The curtains were hanging off the... More

I have never been more disgusted in a hotel in my life. No matter where you go whether it be a $50 per night hotel or a $700 per night hotel you would expect clean sheets. When I stayed there I walked in the room and the floor felt as though it had not been cleaned in weeks. After a... More

I booked this family room thru a web site, trusting that the photos and descriptions were accurate...they are not! The room was filthy, unsafe and the staff rude.I have a ong list of how bad this place was. If we had the time over again, we would have walked out as soon as we saw it, but we were on... More

Safety is a concern when having children, and being on the third floor and no security screen on the windows .( No screen at all), Wonder what the insurance company would think??? Safety inspectors from the council???? The room was absolutely disgusting dirty with rotting fruit behind the fridge, floor that had not been mopped for months, we stuck to... More