The Hotel is well located close to the shopping area and restaurants. I found the service inpersonal at reception but the views made up for most of the shortcomings - although showers over baths is a thing of the past !
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Came back to my room to find wine and chocolate stolen out of the fridge, my clothing (ironed) strewn over my suitcase, my suitcase opened and my personal belongings from bedside table stashed inside! Reception didn't want to know. Unbelieveable!
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Many thanks for taking the time to comment on your recent stay at Oaks Plaza Pier. We are very disappointed to hear about your experience while staying with us and we would like to opportunity to discuss the matter with you further. Please contact our Customer Feedback Team on customerfeedback@theoaksgroup.com.au. Thank you again for sharing your feedback.
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This apartment seems larger than usual as you can close off the bedroom with sliding doors and watch TV in there.
There is also a good sized balcony which catches the morning sun.
The kitchen is well-equipped with a dishwasher, microwave and oven and there is also a washer/dryer.
There are three restaurants downstairs (owned separately from the apartments so...
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Many thanks for taking the time to comment on your recent stay at Oaks Plaza Pier. We are pleased to hear that you found your apartment to be large with a good size balcony to take in the beautiful views. We hope to welcome you back again soon next time you are visiting Glenelg.
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Stayed one night in a Ocean Front one bedroom apartment. Check in was seamless and swift, staff friendly and helpfull. Apartment was well apointed and kitchen area had everything you need to self cater if required.
Close to Jetty Road, shops etc. Very quiet area if you want to sleep in. Great views out to teh sea, marina just over...
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Many thanks for commenting on your recent stay at Oaks Plaza Pier. We are pleased that you enjoyed your stay while on business and found your apartment to be well equipped. We hope to welcome you back again soon.
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My daughter and I had a girls weekend away in a one bedroom apartment. As a part of the deal we received an upgrade to a parkview room and loved the extras including the balcony and king bed. The room had all you need with plenty of space and qualith furnishings. The staff were very friendly and helpful. The only...
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Many thanks for commenting on your recent stay at Oaks Plaza Pier. It is wonderful to hear that we were able to play a part in making your girls weekend with your daughter an enjoyable one. We were happy to read that you found your apartment to be spacious and were able to relax on the balcony while taking in...
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I have been going to the Oaks Plaza Pier in HoldFast Bay Glenelg for some years I've yet to have a bad experience. I have been in their 1 bedroom park view and more to my liking the Water view apartments, the staff are friendly and helpfully for what ever reqd. The rooms are well presented with all the requirements...
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Many thanks for taking the time to comment on your recent stay at Oaks Plaza Pier. We are pleased that we are able to play a part in making your business trips enjoyable on more than one occasion and that you find the location of our hotel to be convenient. We look forward to welcoming you back again soon.
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We stayed here for 1 night for our wedding anniversary on the 28th April. It was perfect, the rooms were very nice and modern, clean and the view was perfect.We had room 610 right on the end, so we had an awesome view of the Jetty and beach. The only critisism I have is that the beds were like 2...
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Many thanks for taking the time to comment on your recent stay for your anniversary at Oaks Plaza Pier. We are pleased that you found your apartment to be clean and modern and with great ocean views. We hope to welcome you back again soon.
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I was with my wife and stayed at Oaks Plaza Pier, Glenelg last April 1 to 4 in an apartment with a spacious living room and a bedroom with a reasonably roomy balcony overlooking the beach and the ocean at rate of A$95.00/day all inclusive(except breakfast). The beautiful open ocean view and extremely fine sandy beach at such rate is...
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Thank you for taking the time to comment on your recent stay at Oaks Plaza Pier. It is wonderful to hear that we were able to make your stay and enjoyable one and that you were pleased with the apartment you were allocated. It is nice to read that you were able to enjoy the ocean views from your apartment....
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Checkin was pain free getting into our room was a headache. I returned to reception twice as our cards wouldn't let us in.. On the third time I just sat in the hallway and rang reception and ask that they come up and try.. Again no luck. Turns out the batteries in the opening mechanism were flat. So 40 minutes...
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Thank you for taking the time to comment on your recent stay at Oaks Plaza Pier. It is pleasing to hear that you enjoyed the beautiful views from your balcony. We do apologise for the inconvenience with the dryer and the lock on your apartment door and I will pass your feedback onto our Maintenance Department. We do look forward...
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We travelled with our young children and stayed two nights in a two bedroom ocean view room. Great view; lovely and clean apartment; a bit noisy, as we were directly above the nightclub (this didn't bother us really but it might annoy others). The staff were quite unfriendly...a smile wouldn't hurt them! I can't rave enough about the restaurant! Absolutely...
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Thank you for taking the time to share feedback regarding your recent stay at Oaks Plaza Pier. We are pleased that you enjoyed your stay with us and were able to experience the ocean views from your two bedroom apartment. I will pass your feedback regarding our staff onto the Hotel Manager and General Manager of Learning & Development. We...
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