BEST WESTERN Aspen Motor Inn (Sale, Australia) - Hotel Reviews

Getplaces

2 reviews

Reviews in 2 cities

1 helpful vote

“The owners of this place really care! Everything looks new and clean. Fox tel is awesome! And they have Liveport wifi!”

Reviewed 17 May 2012

1

person found this review helpful

The owners of this place really care! Everything looks new and clean. Fox tel is awesome! And they have Liveport wifi! Super fast, and free!! Probably the best wifi is sale. I'd recommend this place to anyone. More

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Copey53

Edinburgh

Top Contributor

68 reviews

Reviews in 16 cities

15 helpful votes

“Nice hotel with really great service”

Reviewed 29 April 2012

1

person found this review helpful

We were travelling as a three and arrived for one night during the easter weekend. You might have described us as "nuisance" if you were the hotel, but we got a great welcome from Craig, the owner. He and his wife are putting a lot of time and effort into improving the facilities, but they were absolutely fine for our... More

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I just wanted to reply to say thank you for your reply to your stay with us, it is appreciated. Both Marianne and I are extremely committed to making peoples stays as comfortable as we possible can, it was a pleasure to have you stay with us, we do hope that we will see you again. Regards, Marianne & Craig More

Puregolg

Senior Contributor

30 reviews

Reviews in 17 cities

17 helpful votes

“Almost a good experience.”

Reviewed 27 April 2012

My partner & I had to travel through the region and we needed accommodation at very short notice. We tried a few places before we called The Best Western...the friendliness & warmth of the initial contact followed through soon after when I arrived at check-in...I've stayed in hundreds of hotels over the years and the genuine country greeting and friendliness... More

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Dear James, thank you for your feedback, I accept full responsibility for this situation. If I did not apologise to you when it was mentioned, it honestly took me by suprise, as we do take every care to ensure that our rooms are in a very clean state for our customers. I can assure you that we did take this... More

Brigit v

Alkmaar

Contributor

12 reviews

Reviews in 5 cities

6 helpful votes

“Topservice”

Reviewed 11 April 2012

1

person found this review helpful

We had a very warm welcome from the manager after the worst night ever in Cambrai Hostel in Maffra. The manager served us coffee and made arrangements so we could get in a room in 10 minutes! The room was wonderful, spacious, clean, good television. We stayed an extra night just because of how good this accommodation was. More

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Thank you for taking the time to write this response, both Marianne and I appreciate your kind feedback, we hope that you enjoyed the rest of your holiday. Regards, Marianne & Craig More

mmains

perth

Contributor

14 reviews

Reviews in 7 cities

3 helpful votes

“One night”

Reviewed 20 January 2012

1

person found this review helpful

We booked a 2 bed apartment, thinking its only one night, whatever we get will do. But to our surprise we were given keys to a 3 bed house. Brand new! A pleasent change.. Very quiet location. More

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Duncan S

Cooroy

1 review

1 helpful vote

“Best value ever!!!”

Reviewed 10 January 2012

1

person found this review helpful

We stayed at the Aspen Motor Inn on our way to live in QLD and we were greeted by Craig and Marianne in the warmest manner. We arrived early and sensing we were really tired, they bent over backwards to have our room ready for us at 11.30 am. They put us in a what could be described as a... More

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Duncan, Thank you very much for your review, we very much appreciate the feedback, whether it be positive or negative, as both Marianne and I are striving to improve the facility of our Motel and Apartments, this unfortunately takes time and money, so improvements have to be completed in stages as funds are available. Again, thank you for your review... More

tuian2

Christchurch, New Zealand

Senior Contributor

22 reviews

Reviews in 13 cities

11 helpful votes

“Great place to stay”

Reviewed 3 January 2012

1

person found this review helpful

Clean, comfortable, quiet even though it was a Saturday night. Friendly, helpful host. Would be happy to stay there again. More

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Michael, Thank you for the comments on your stay, we appreciate them. Since your stay, we have upgraded the Austar where we now have 79 channels to view and we have now put recliners in all rooms, so you get the feel of being at home, the carpets and drapes are not that far away, as is the painter, so... More

Michael A

Canberra, Australia

1 review

1 helpful vote

“Excellent, Clean, Good Service”

Reviewed 30 December 2011

1

person found this review helpful

My wife and I stayed in a room at the back of the complex (23rd Dec 2011), which was very clean and comfortable. The location of the hotel to the town is good, with good restaurants within easy walking distance. The flat screen TV and Austar channels a big surprise, considering a lot of Sydney/Melbourne City Hotels still have the... More

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Thank you for your feedback on your stay with us, we do very much appreciate it. Since your stay with us, we now have 79 Austar Channels to choose from and we have put recliners in all rooms, so that hopefully the experience has been enhanced. Again, thank you for your review, we are sincerely trying to make peoples stay... More

baliohyeh

melbourne

Senior Reviewer

8 reviews

Reviews in 6 cities

2 helpful votes

“Absolutely awful”

Reviewed 3 December 2011

We booked a 2 bedroom apartment for a brief stop in Sale. We lasted 35 minutes in this dive, and chose to drive the 3 hours home instead of stay in this hovel. Where do I start with the things that are wrong with this place... Firstly the apartment isn't even in the hotel complex. It is situated behind the... More

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Thank you for writing your review on the 3rd of December. As we were not offered any face to face comments apart from reading this on Trip Advisor, we would like to invite you back to stay with us, as we are sure we could have solved your issues had we been aware of it, as owners we always tend... More

John S

Ballarat, Australia

Contributor

11 reviews

Reviews in 9 cities

3 helpful votes

“Good, clean, cheap and basic accomodation”

Reviewed 5 October 2011

Stayed here early October 2011 for work. Service by Craig is brilliant, friendly. The rooms are basic 1970's rooms, updated in some decor to a modern standard. Beds are hard , and due to location near road, noise is prevelant most of the time, then again I was in a room near the road. Perhaps ask to stay at a... More

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Thank you for your response, we appreciate you taking the time to write the report. We here at the Best Western Aspen Motor Inn know the motel is in need of repair, but having inheritated what we did means doing all from the start, to date we have had to spend monies behind the scenes, but we are now in... More